As of today, June 30/19, this is still the absolute worst storage facility in Kelowna and here is…read morewhy... 1. Many years ago I brought in a lot of business for Kelowna Self Storage as I suggested their business a lot for storage rentals and Uhaul rentals too and even rented the odd time there too myself of various Uhaul sized trucks. They used to suggest my moving help business at times and without any reason why or explanation when I asked as I was just ignored by the awful lady manager, they stopped the suggests and has to go two ways! My bus. cards were still in there though but not being handed out as I sent in a mover helper posing as a potential customer to ask who they knew that provides move help and they did not suggest me and he noticed my cards were behind another mover's! Not good at all. So then yes I posted a negative review...wouldn't you too...? 2. Today I was refused a rental from them as other my go to location was all out as end of month and they had one there to suit my size need dispatch said as we called and when we called she said she will not rent to me and will now be letting Uhaul know of this! Awful person she is! The worst of all! Come forward if you have had a bad experience too with her, please, so they get a new shiny manager there in place, finally! June 30, 2019. N. Preen, Kelowna, BC (Zero stars if I could!)

these girls really know how to run a place. I was in and out quickly, everything was professional…read moreand they are pleasant to deal with. they referred me to a great moving helper - local - in town. it's hard to find a good person, most of them are annoying or harrassing..... otherwise, these people are great! way to go! keep doing what you're doing :-)

Peter I would like…read moreto thank you and your team for the great customer service I received on purchasing my container. The team was great from the sourcing, coordination, & logistics to placing and leveling the container in the exact place that I wanted (my wife wanted). I believe I am missing Tania from this email so please make sure she gets this as she also made the experience seamless as we were out of cell range on delivery day. An extra thanks goes to Don for placing and leveling the container. It was hot that day and the container is perfectly level in the exact spot we wanted it on our rural property. Thanks for the service,

This company complete exceeded our expectations. We have been renting bins from another company in…read moretown. When we decided to buy we shopped around. We met Dave and he has been fantastic to deal with. He was helpful and answered all the questions my wife and I had. He was also prompt with email replies which is a huge bonus. We bought 2 new units and Nathan delivered them to our property. We thought we'd need a crane to place the bins where we wanted them. Nathan wanted to try placing them, and to our surprise he was able to place both cans perfectly. Huge savings. I strongly recommend this company for your storage needs - either temporary or permanently. Thank you Dave, Nathan, and the rest of the staff at secure-rite. You out did yourself and we are very thankful! All the best.

I contacted David, the owner of this company for a small move from Kelowna to Courtenay. He took…read morethe time to come out and view what I had to ship and then give me a estimate. As I didn't have a full load I opted to wait and share a truck with someone else moving to the Island. I moved and the truck came two weeks later. When i met them at the storage facility I was impressed that everything was very well wrapped in moving blankets and tied down nicely. David and his crew were great in getting the truck unloaded in good time. I 100% recommend this company when moving locally or long distance. Great to support a local growing company. Thanks so much Great Little Moving Company. Susan Machin

Friendly and accommodating service complete with a fluffy greeter dog! haha! so cute!…read more We rented a 10x12 for a month to help with Wedding storage. It wasn't too far from the wedding hall we rented over on old vernon road so VERY convenient to hall stuff to once the event was over. Then we could visit the locker as we had to time to re-organize contents and return borrowed items or sell items using kijiji. It was the perfect amount of space and had very large garage style doors so it was easy to move large furniture in and out. Their security system was great and I felt good about leaving our items in their compound.

We booked directly with Marco August 2024 for a 4 night rental. Everything as promised, his service…read morewas excellent. Thank you Marco!

Be careful with this owner. We booked this well in advanced, at least a month, through outdoorsy…read more We ended up paying $160/night even though it was advertised at $114.00 with a one night minimum: https://i.ibb.co/vLkjkTk/Screen-Shot-2020-08-16-at-2-50-09-PM.png Something to the effect that the listing was not updated to reflect the time of year, yet today 2 weeks later it still says the same thing. I wanted to secure the booking as it was a busy time for us and reluctantly went along with it. I was also charged a $75.00 fee for less than the minimum amount, even though I rented for 4 days and a $75.00 fee for a sani dump, which I later learned costs about $10.00 at most places in the Okanagan and there are many. The unit arrived at approximately 3:30pm, but the checkout was 10am. When we went through the unit I noticed that there was still some sand on the floor from the previous use, but that didn't bother me much. Marco showed me how to run most things and said, specifically, that we needed to give it a light cleaning when we were done which included wiping the counters, washing the dishes and sweeping the floor as he would come and "detail it" before delivering it to the next customers on the day of our checkout. I asked for a later checkout as 10am seemed quite early, especially with most places citing 11am, but he said he could not do it. So be it, it was in our contract. On the day he arrived to pick it up, we were delayed by 15minutes. I have four children, we had most of our stuff out and I was giving it a sweep while my wife was wiping the counters. We made sure it was in the condition we got it in. In fact the floors were cleaner. Marco looked upset citing that the contract said 10am. We were 15 minutes late. He went about detailing it as he needed to bring it to another customer. My wife even asked him if he wanted more help, and he said no. About an hour later he was hooking it up to leave. She went to check in with him (no one else had their RV"s being picked up from the private camp we were ((a group of us)) staying in, btw). He said something to the effect that he would email us. So I went to check in with a thumbs up gesture. He got out of his truck and re-iterated that he was going to send me an email that he has not decided on what late fee he was going to charge us. I said "pardon?" He said "you were late!" I acknowledged we were 15 minutes late, and that while I was sweeping he was free to go in and start his "detailing" for his next job, but waited for us. He then said "you didn't clean it!" I again asked "excuse me?" He said "you didn't clean it!" I reminded that he said our "light clean" was inclusive of dished washed (check), counters wiped (check) and floors swept (check) and that we left it in better condition than we got it. He got in his truck and said something about the contract and that he was "humoring himself with the idea of charging me either the late fee or a clean up fee!" As he was getting in his truck, I shrugged my shoulders, and he left. Luckily for myself and my family, I video record on my phone the condition of all rentals before and after. I had used a newspaper to verify the date of when we got it and how we left it so the dates reflect properly on the video confirming. I video taped the condition of the vehicle, with dirty/sandy floors when we got it and how we left it (in better condition). This was my saving grace. So I would advise anyone who rents from Marco to do the same. I sent Marco a text explaining this and explaining that if he were to keep any part of my $400.00 damage deposit, I would post the video's on youtube and spread them to all reviews. If he were to respond to this saying that we left it dirty, I will follow up with said video's. I also told him that if he wanted to keep any money for being 15 minutes late, then I would also put that in a review. At the end of the day I think 15 minutes is nit picking, but that's my opinion. Marco did call me & had some profanity laden words with me before reluctantly returning my $400.00. Buyer beware! I had no other issues but the attempt to try and keep some of my damage deposit with outright exaggerated claims (late) or non existent (not cleaned). As I said, my video recording of the condition before and after was my saving grace and I would caution anyone using this service to do the same. Marco angrily said "who would do that other than someone with a guilty conscience?" I explained "nothing guilty about getting evidence to back up your claims!" He changed his tone from the "humorously considering one or the other late fee" to "I was going to refund you in full" and did so. My video'ing of the event was key to this. Protect yourself.

Had a storage unit that was a mess with years of junk and some good furniture too. They cleared out…read moreall the garbage and moved the good stuff to my house for a very good price. The only thing they asked for was an honest review of the service so here it is. Genuine guys and I hope they keep it up.

The little ol' lady in the office all the time is so sweet, I like to talk to her :D The services…read moreare great, lot is clean and the price is right. Thanks for being there for us!

Wish I could give them a 5 star, but they changed trailers on us and we couldn't go elsewhere at…read morethe time. We were wanting a 5th wheel with a bunk house, they didn't add it their fleet this year and we were given a 36' trailer but still didn't the same space as the booked 42' 5th wheel. They didn't give us a discount nor did they give us a better deal, just a cheaper price because the the 36' trailer was already cheaper. The trailer came late (understand they were busy) but it was like 5pm when we were finally able to unpack and go shopping. The gages said the grey water has 1/3 full while the black water was saying 2/3 full. Didn't want to test it. Had to wait until Wednesday to have the honey buck come and clean it out. We got the trailer on Saturday evening. The clean hadn't been clean completely, up by the bedroom and the water was terrible coming from the tap even when taking a shower (I know it is because it was new). The guy delivery was great and apologized for being so late. Then when were cleaning to leave they show up at 8:30am Wondering how long until we are done because it is going up north and it's a long drive. So they deliver it late and want to pick it up early???? When they said check out is 10am. Will be looking for a different RV place next year.