THINK TWICE BEFORE HIRING BIGSTEELBOX We took possession of…read moreour brand new home in September 2024 and had our BigSteelBox delivered on the same day. The driveway was damaged during delivery of the BigSteelBox caused by the deck of the truck, which was captured on video. bigsteelbox.com states that "the BigSteelBox doesn't actually make contact with your driveway at all. No contact means no damage!". This may be true but what they don't tell you is that the deck of the truck may make contact with the driveway and cause noticeable damage. We reached out to BigSteelBox and provided videos along with some photos of the damage. The manager came by the house to review the damage and mentioned that he would acquire some quotes to determine the repair cost. From what I can tell, he only received quotes for the application of a brush on patch. From the research I've done and discussions I've had with local concrete companies, I understand that a patch is only a temporary fix that would stand out from the rest of the driveway. I tried explaining this to the manager and said that we would not be satisfied with a brush on patch. Being a new driveway, we didn't think it was unreasonable to expect BigSteelBox to return the driveway to a reasonably new state that looked consistent and uniform. We provided a quote to the manager from a local company to have the driveway sandblasted and sealed which was less costly than having the damaged section of the driveway replaced. The manager came back with an offer of $600 to cover the cost of a brush on patch and would not consider any other options. As an analogy, if someone broke your window, would you be satisfied with a duct tape patch as the repair? I've also sent emails to feedback@bigsteelbox.com and admin@bigsteelbox.com to hopefully reach some kind of fair resolution but did not receive a reply. Needless to say, we are very disappointed with the customer service we received from BigSteelBox and hope that this doesn't happen to anyone else.

I compared their prices to the other storage container companies in town and they had the best…read morerates by far. We rented the container for several months while renovating and it was removed easily and promptly when done. all staff that I dealt with were friendly and helpful. If I ever need this again I would definitely use this company.

I've been renting a unit from Alberta Storage Place facility for 1 year now and the owners have…read moregone over and above. The owners are very pleasant and accommodating. From simply E-signing my agreement via email to answering my urgent calls and emails during off hours the owners were very helpful with all my needs. I was transitioning from Calgary to BC in 2020 and they were so helpful, caring and everyone's very easy to talk to. My son was looking for a place to store his belonging during covid and is now using Alberta Storage Place for his furniture. They know us by our first names. We are not just a Unit #. They are very awesome people. Thank you again for all your help. I would highly recommend Alberta Storage Place 100%. Good location, very secure and mostly very Covid safe.

I initially needed storage for a short period of time. Alberta Storage Place had a promotional…read morespecial, which enticed me to call them. From the moment my adult daughter and I walked into the office, their representative was very helpful with my "shopping list" of questions I had - done in a friendly, yet professional manner. Donald, the representative asked if we needed any cold drinks, supplies, and most of all - the appropriate safety lock for my items; and "sprinkled " with a history of this family/run business, (of which I try to support). Thank you Donald for building such a rapport! As previously stated, I only needed storage for a short period of time, but I had to change my length of stay several times. This was accommodated by all the staff without any qualms. A fine example that the company will work WITH if need be. I was also impressed that the company ALSO offers space to store cars; etc. I love the fact that despite being a woman, I felt very safe dealing such a "manly" task. The only thing missing was a well behaved pet gracing the office. Once again, sharing the history behind the beautiful framed pictures, was a warm business touch. I hope you guys stay in business for a long time, and keep safe during this nasty COVID period. Cheers for good health and longevity!

I've been using Outer Space Storage for about a year now and they've been great. The main owner (or…read moremanager?) is super nice and very helpful, originally he gave me a tour, showed me how to access the unit, use the key and answered any questions that I had. You can access you unit at almost any time through a secure gate with your code. They have also lent me trolleys to help with moving which is super appreciated. The units aren't heated so visiting in the winter can get a bit chilly but the location is so convenient and the prices are good.

Very friendly and easy to work with. The storage areas were always clean and felt very secure…read more Would definitely use them again if I needed additional storage.

Reserved a month in advance. Got a call 2 days before pick up saying that the trailer we reserved…read morewas not available. Lots of back and forth with zero solutions. Staff was in able to help. Extremely hard to get a hold of anyone. I am astonished that this company is still in business. We were moving from Vancouver to Calgary and had to store our things in my sisters place. Do yourself a huge favour and DO NOT use Uhaul.

How is it not possible to give zero stars?? The manager of this location is rude, unapologetic and…read morein complete denial of what good customer service is. She seems to LIKE to anger customers and then fight with them. She also proves that Uhaul does not honour their $50 service guarantee. Do not consider this place at all!

Five stars? I would give them ten stars if I could! Janice's team of Lorrie and Chris at the…read moreBlackfoot location were friendly, helpful, and explained everything clearly. We researched four different storage companies before we chose this one and we made the right choice! Affordable, great service, great value. Plus: check out their gnome village.

We really appreciated Janice & Carmen's professionalism. They were extremely kind & helpful. It was…read moresuch a pleasure in the midst of a difficult move. Thank you. If looking for a pleasant experience with decent rates, then we highly recommend the Blackfoot location; as well as the exemplary customer service!

Just checked out after 15 months. Very clean, good hours and security. Special thanks to Neeta who…read morechecked me in and out. Lovely to experience such a cheerful and accomodating attitude.

Lovely helpful knowledgeable staff above and beyond the call of duty (-:…read more Great location Clean facility Great packing supplies and staff knowledge

I needed indefinite, month to month temporary storage between moves. Paul was great to deal with…read more Container was as advertised! Clean, sealed up, water & rodent proof. I wouldn't hesitate to store my furniture, antique's or other goods there again, if needed.

From the owner: We are 10 minutes North of Airdrie and about 1/2 the price. We provide drive up storage units…read more(small medium and large) in our secure yard in Crossfield. Our address is 23 McCool crescent Crossfield. Our unit sizes are 8X10 8X20 8X30 8X40.