This place is the best thing since sliced bread! The customer service is beyond exceptional - I had a broken piece in my order and it was replaced within 2 days of my reporting it!!! I agree with Alex P. My closet is pretty serious stuff - I don't wear contacts and have 24 pairs of glasses - I like only department store hangers for my blouses, sweaters, pants, skirts and suits. I would highly recommend that if you want uniformity for your business or your personal closet - this place is by far and away the best. Great and fair pricing, quality products and amazing customer service. Everything about this place is 5 star! Thanks so much. I tell everyone about this place if they are looking for store supplies or trying to get their closet organized for a reasonable price. Don't ever stop doing what you are doing - if I need anything - I will definitely check you guys first! read more

When you're paying close to $200 in freight charges, you'd think that you would have the best delivering your merchandise. Except, Store Supply used New Penn Freight Line who are the absolute worst. I've used them before & have had issues with them in the past. They've damaged my merchandise & at times delivered late, or never delivered at all. I had another issue with a Store Supply order delivered by them last summer & asked Store Supply to never use this company for any of my shipments in the future. Was told by Christopher Ashley that "they were able to mark my account to notify anyone working an order moving forward to never use New Penn Freight Line". I gave them the benefit of the doubt & ordered with them again. Even wrote "Do Not Ship Via New Penn" in my order & like clockwork, ships out via New Penn. I can only image how or when my shipment will show up. What's the point of being told that they will place a note in my account if it will just be ignored? At the very least I'd expect my shipping refunded for this incompetence. I will be taking my business elsewhere from now on. read more

If i could leave no stars, i would. Unfortunately, their customer service leaves me no choice. I am a small business owner. I offer excellent customer service. I value ALL of my customers. I appreciate them. Without them, i would have no business. That being said, the same cannot be said for Store Supply Warehouse. I never received notice that my item was shipped along with a tracking number. Called on Monday this week and spoke to a CS rep. She conveyed to me my item was due to arrive tomorrow (yesterday, Tuesday). My item never was delivered. Called again this morning spoke to another CS rep. She said my item is due to be delivered today (Wednesday). I also went online to live chat with a so-called CS rep named Chris. He kept me on hold for 15 minutes. Unprofessional. I called to retrieve my tracking number from another rep and she relayed to me my tracking number. NEVER will i do business with this company again, and i will not be recommending them to other small business owners as well. I ordered from SSW in September 2015 and their customer service sucked then. You think i would have learned my lesson based on that first experience. Shame on me. read more

We have ordered supplies twice from Store Supply Warehouse. We are extremely please with the quality of the products we have purchased. Plus, the shipments were delivered the next day. Thank you Store Supply Warehouse! read more

I'm very upset right now. After years of ordering with this company the order I placed on April 29th still has not even been sent to production. There was an issue with pricing AFTER I paid and once I spoke with three different people and finally got the issue resolved, I was told on April 29th that my order had been processed and sent to production. I just called today, May 31st and they CLAIM they will now do rush production and shipping...smh. I'm very disappointed. If I receive my bags within the next 7 business days I will update my review but for now this review stands. Man this was my go to place for custom bags..smh I hate having to change suppliers when you have someone you like. read more

Today is 12/13/2018. March 2017 I purchased many items for my new store. In June I made a $44.return and never received any correspondence/detail of credit. Last month I placed an order online for some bags. Never heard anything. I sent emails but never a reply. 12/07/18 I called about my order and also about the return. Melisa (msi) said she would email me the paperwork for the return from 6 months waiting, but nothing. She took my money ok and sent those bags, but no customer service from them. Keep in mind my order in March was for a new store opening and suppose to just take a few days, but it was a couple of weeks. I am now done with this place. read more

Holy Cow! This place is fantastic. Easy to navigate website. Prices are phenomenal. I got my order in days. Im so happy!

I ordered about $120 worth of white leatherette jewelry display merchandise from this website. Almost all of it came in dirty. It was all packages in a box, but still dirty. It baffles me that they don't check the supplies they send out. I also ordered half moon bracelet displays in white leatherette. They sent me black velvet. And even when I talked to their customer service, they were very unhelpful!! Very unhappy!!! read more

I've ordered from Store Supply Warehouse twice and both times the order arrrived the very next day. I was totally blown away. I've just placed a third order and can't wait for it to arrive. :) I've also been impressed with the level of customer service. When a few of the pieces where sent from another warehouse, I recieved a phone call that morning to notify me. The icing on the cake is getting candy with the packing slip. read more

I bought white faux leatherette boxes for jewelry, they turn brown after few months! And that's a few i still have. I am very embarrassed I actually used them and now my customers will see them turning weird brown color too. Baaaaddddd..... read more

Fast shipping and great customer service.....I have ordered from there twice and will continue to buy from there. They sent me the wrong color Women's Jersey Blouse Form within 24 hours I was able to ship back the wrong item and got the right one delivered to my house. No hassle !!! There are amazing!!!!!! Thank you read more

I ordered three display to the Store Supply Company, but they sent me only one. I called them, they blame the shipping company, but the problem was Store Supply. They send me the next two one week later. Another mistake two main pieces were missing. I had to call them again, they promised to send it on Tuesday and had me to be in the location to get the missing parts, but they didn't come and they didn't bother themselves to call me and say they are not coming. They promised to send products twice but they didn't I have to pay from my pocket to hire two person. They said, I had to have two person ready for unload the truck. They didn't come and I had to pay for those guys. Still the missing parts haven't come and my store is messed up with incomplete order. This is strong negative feedback for a company that I used to love it, but lately is sucks. read more

I ordered some merchandise tags. It was the first time ordering from this company and the products were just as I ordered and arrived earlier than promised. Yes the shipping is high compared to Amazon but the prices and selection were so much better that it made it a better choice! Thanks!!!! read more

ordered two desks there are suppose to come with 4 boxes and only received part of my order! i wish i would of known wouldn't of took my office apart and now stuck with a dismantled office and no desks! terrible! now i have to wait for another shipment that is gonna take days to get! would never order from them again and wouldn't advise to order from them!!! read more

Store supply charged me for 7 pounds shipping when the item was under 2 pounds makes for a much larger profit margin!

The product I ordered was a standing clothes rack, strong enough to hold 500 pounds. I read reviews on yelp beforehand, so knew to contact the store to ask specifically for them to include instructions, since they didn't come in the box. The nice young lady who responded said she specifically requested it. The shipment came very quickly. Today when I went to assemble it, no instructions, so I used a photo on the internet to see what it should look like. The screws, nuts and bolts come with a little wrench to tighten up everything, but don't fit well. What resulted was a very frustrating experience. Further, if you are dissatisfied, and call the store you will be put on hold while you cool off. Calling back resulted in a nice man listening to me complain. He acknowledged that people do call complaining about the lack of instructions. If you are frustrated enough to send the product back, it's on you to pay for wrapping and shipping. I guess I was expecting it to be a hassle, and it was; just avoid that by having your own tools, patience, and backup hardware handy when the product arrives. read more

I made an online purchase from Store Supply Warehouse. I had been looking for a retail tag gun with more than one needle. After all the research I did online, I took the previous Yelp review as a good sign and made my purchase. Their shipping could have been a little less, but they had exactly what I was looking for, so I was HAPPY! My purchase came the same week by UPS and they made me sign for it, not just drop it off; that to me means they care about their merchandise and their customers! Thanks Supply Warehouse! read more

This company is as good as it gets! I ordered just 2 glass shelves at $9.80 each(a great price). Because it is tempered glass, one of the shelves arrived in little pieces. I contacted Store Supply Warehouse, and they shipped a replacement over-night Fedex. Unfortunately, this $10 piece of glass was broken as well even though the packing filled up my trash can. It took 4 tries before the glass arrived in tact. I suggested that the store just refund my money, but they insisted on getting me what I had ordered. The most amazing service I have had in memory. Check them out at www.storesupply.com. I went with them in the first place because their prices are amazing as well as the service. read more

I ordered a display case at 10AM last Thursday and I had it on my doorstep by 4PM Friday the next day. Great price and fast delivery. I am very happy with the quality of the product and the quickness it was delivered. I will be ordering from Store Supply Warehouse in the future. read more

I have owned my store for 30 years and have delt out with store Supply Warehouse for many of those years. The last few orders I have seen a decline in customer service. Today was the worst. I had broken a tagging gun and needed it repaired replaced ASAP. I called Thursday night place an order online and paid for it I called back Friday after 3 the order had not been shipped yet. They claim in their ads that they ship out the same day if ordered before 3. I ordered the night before. They also claim their warehouses are completely stocked that too is false the tagging gun I needed to order was not in stock it was going to be delayed. Being a clothing store a tagging gun is the number one tool needed to get merchandise on the floor. I paid for expedited shipping it should have been here on the 22nd today is the 25th not here I called t see about my order they said it was was on hold there was a misunderstanding. Rather than call me to find out what was going on they just let my order sit there and limbo knowing I needed a tagging gun quickly. My first reaction was to cancel the order then I asked them if they would ship me the order and give me free shipping which would make me happy and continue as a faithful customer. They refused to do free shipping which is about $14 so I cancelled my order of $98. I will no longer buy anything from this company and I will no longer steer new store owners towards this company. This was the second mishap and I do not believe in leaving negative feedback but in this case I feel they are deserving. They could have kept a customer of almost 30 years over a $14 free shipping fee. To me it's a no-brainer with everything nowadays being ordered online good customer service is mandatory. Amazon here I come the prices are cheaper on there anyway! read more

My first order went great. No issues. They sent a NEW catalog (soliciting more business) and I decided there were a few more things I'd like to order. Several frustrating attempts later, I came to find out that ALL of the items I was trying to order were magically "out of stock" for the next 5 Months!!!!! Good prices mean nothing if an entire section of your catalog is no longer available. Very disappointing. read more

We are in the process of starting a retail business and didn't know where we could find all of the things we needed. I found Store Supply Warehouse doing a Google search. They had most of the items I needed and at a great price. The shipping is a little high but they are professional, friendly and ship your order quickly. I even received a call from a rep at Store Supply letting me know that one of the items I ordered would be delivered separately because they had to ship it from another location. My items arrived fast and nicely packed. I will definitely shop with Store Supply Warehouse again!! read more

A friend and I recently decided to star a small manufacturing operation and were very pleased that Store Supply Wharehouse listed a small spinning display rack in their line of offered products. Although it was listed on their site, we wanted to be certain of the product availability and shipping costs. We called their 800 number and were informed that it would cost around $12.00 usd and around $15.00 usd to ship. This should have sent a red flag up but wanting to test their reliability (we actually need about 200 of these display racks) we went ahead and placed the order. No less than 10 minutes after placing the order we recieved an email and text message saying the item was NOT IN STOCK, and was on back order and we could expect it in their warehouse early the next week. that was 18 days ago and they have since claimed that it would be available a week ago,and most recently two days from now (as I write this). Unprofessional,Unreliable, and generally Not Worthy Of Your Buisness. In fact the only reason they get 1 star is due to the fact that they at least managed to answer their phone in a timely manner. read more

I've ordered from Store Supply Warehouse twice now and can only rave about their service. I've received my orders in less than 3 days both times (the first order was the next day) and I live in the middle of nowhere! With my last order, I needed info so got on their website and used the online customer service. Amy answered my question quickly with more than one solution and that helped me to make the decision that I needed. Recommend them highly!!!!!! read more

I get catalogs from them in the mail frequently. Finally I decided to go ahead and sit down to make an order. I am in need of toddler and infant body forms and they were dirt cheap at about 5.45! I decided I would start out with a small order so I added a few to my cart. My total came to 27.00 and some change so I proceed to check out. When I put in my address and billing information I clicked on calculate shipping. My shipping was 25+ for ground and 20.00 for fed ex smart post!!!! Im like oh my god the weight of my shipment was barely over 4 pounds! So I figured I would reduce my cart and see what happens with this shipping (just for experimental purposes) So I empty my cart down to 2 pounds, shipping did not change! I emptied it to just one infant body form for $ 5.45 and the shipping for ground went down to 19.00 the fed ex smart post went down to 13.00! The shipping cost was TWO TIMES the cost of what I was trying to buy!!! So basically when you order from them you are going to either pay more in shipping than merchandise if you have a small order, or pay shipping in an amount that is a few dollars away from the price of your total cost of merchandise if you have a large order! I presume this is how they are able to sell so low and give you the lowest price guarantee! Really they make up for low prices, by killing you with the shipping! Like for example, the craft tissue display rack sells everywhere else for an average of 60 dollars with shipping ranging from around 5-7 dollars, but store supply warehouse sells it for 44.50 so if you add that to your cart and calculate your shipping, your shipping is 21.00! So basically youre paying 65 dollars for the thing regardless and store supply warehouse is NOT giving you the lowest price! smh....NEXT! read more