During my time using this storage unit it has been easy and convenient. The staff are friendly and…read morecooperative. The place isn't cleaned so I suggest you periodically clean your stuff or make sure everything is sealed. I've only seen lizards, roaches and spiders. So to avoid anything in your stuff I suggest to seal it all. I got the ac unit and if you really have less that 20 boxes. The smallest unit is really the way to go. It was very affordable and easy to pay for. I hope you guys enjoy using this storage unit like I did. P.S. I'm no longer there because I moved.

Stopped in looking for a friend self storage unit. At this time there wasn't the exact type if unit…read morethey could use. It seemed like a nice place the person was nice just didn't have exactly the unit they could use.

New Customer!!! So excited to work with this amazing crew ...making sure im taken care of never in…read moremy whole life had i had an amazing company take care of me not even when i moved to Puerto Rico!!this company is truly 5 stars

This storage space is convenient, clean and well run. The facility is new, so that's a plus…read more Brian, our contact at Extra Space was great. He is courteous, knowledgeable and easy-going. Parking is a breeze, there are always carts to use and the elevator is clean. I've used storage facilities in several states and this one in Auburndale is exceptional.

Complaint: Unacceptable Experience at A+ Storage Junction…read more I want to share an extremely unpleasant and unacceptable experience I had with A+ Storage Junction, involving improper charges, lack of professionalism, and xenophobia. Contract and First Improper Charge On February 5, 2024, I signed a contract with A+ Storage Junction to rent a 5x10 unit for $71.42 (including fees). Chris Jimenez assisted me and stated my payment due date would always be the 7th, as my move-in was scheduled for February 7. On March 6, I went to pay for the following month. Chris claimed he had called me for two days, but I never received any calls. He mentioned a number that wasn't mine. He then told me my payment was due on March 5, not March 7 as he originally stated. When I questioned this, a female employee rudely interrupted the conversation. Chris processed my payment but mistakenly charged the wrong unit (440 instead of 439). He refunded and recharged correctly after noticing the mistake. Second Improper Charge and Xenophobia On March 28, the company wrongly charged $81.77 to my card. On March 29, I went to resolve it politely. I showed my bank statement, but Chris refused to look, acting rude and claiming I was being aggressive--completely false, as I never disrespected him. He even said, "I don't care what's in your bank." He then mocked my English, saying I was speaking incorrectly and needed to learn proper English. I explained I'm Brazilian and still learning, to which he replied, "I'm Cuban, and I speak English correctly." He then made xenophobic remarks, saying "Brazilians think they're above everything," among other offensive comments. I remained calm, trying to resolve the issue. After much insistence, he finally admitted they had charged my card incorrectly again but didn't apologize. He simply told me to return on Monday for the refund. Then, he told me to remove my belongings from the unit. When I asked if I should take this to court, he accused me of making threats and continued making disrespectful comments about Brazilians. I called the police to ensure my rights. The officer confirmed that, unfortunately, xenophobia isn't a crime in Florida but advised me to remove my belongings. Chris then insinuated I was involved with the person from unit 440, claiming my card was saved on their account because, according to him, I was "probably friends with them." This is absurd since the mistake was his. Conclusion: Unprofessional and Discriminatory Company The company charged my card incorrectly TWICE. The attendant lied about the payment due date. I was disrespected and subjected to xenophobia while simply trying to fix their mistake. I do not recommend this company to anyone. I am now waiting for my refund and the return of the proportional amount for the days I didn't use my unit. In almost nine years living in the U.S., I have never been treated so poorly. If you're considering renting storage, stay away from A+ Storage Junction. They make mistakes, refuse responsibility, and disrespect customers.

I too, received excellent service at this location. They were attentive, went out of their way to…read moremake sure I was happy with the location available to park my truck and pleasant to work with. I recommend and would use this location in Kissimmee again.

Michelle Dillard with Browning was prompt, efficient and very helpful. She helped us save time and…read moremoney with our move. We had a minor problem and she took care of it right away. The packers and unpackers were excellent. I highly recomend this company!

My experience with Browning Moving & Storage has been nothing short of a nightmare. From the start,…read morethe service was sloppy and incomplete. Several of my boxes arrived opened and torn, and some are still missing. Despite repeated calls, no one has bothered to follow up with me. What makes this worse is that Jason Spaller, Vice President of Browning Moving & Storage, personally assured me that he would walk me through the claims process and help resolve everything. That promise was completely empty--he has not followed up, and my calls and messages have gone unanswered. The UniGroup Companies, who are handling my claim, have also failed to return any of my calls, and my claim remains unresolved to this day. The total lack of accountability, follow-through, and basic customer service from both Browning Moving & Storage and The UniGroup Companies has been absolutely appalling. I would strongly advise anyone considering this company to look elsewhere. You deserve better. FYI - Thank you to the acknowledgment of the "business manager", but no one has contacted me at all. This might be just an automatic standardized response to save face but with no actual care or intent of resolving the issue.

FILTHY, RAT INFESTED!!! DO NOT STORE ANYTHING YOU CARE ABOUT HERE!!!…read moreWe had constant rate increases even though they could not maintain the property at the rates they were already over charging for. We constantly complained that we saw rat droppings in our units and were told nothing could be done. After moving out of our units and several rate increases and no care for our items being covered in rat feces and urine we were the ones treated badly. Horrible customer service and no concern for our ruined items.

Very convenient and affordable however do not let your monthly payment become delinquent or late…read morefees will accumulate quickly. Otherwise the overall experience was fantastic with the assistance of the resident manager Michael Slevin. Michael is the consummate professional. He was extremely helpful when I experienced a death in the family and had to relocate. Michael was compassionate and assisted me with securing a storage unit that served my short-term needs. As a manager myself, I could only wish that I experienced half of the customer care he provided in my dealings with other businesses/managers in general. I give him a thumbs up and would recommend Storage Zone on the condition that Michael remains in his position. If not, I recommend Michael for any endeavor he embarks upon in his near future. Patrick

Used Lakeland Moving and Storage for a complex move involving a large home, multiple stops, and…read moreplacement of items in storage. Crew was professional, explained how all items were being packed, and took care of our belongings as if they were their own. Management kept us informed every step of the way, with their experience guiding us to a less stressful move. Highly recommended!

We have used Lakeland Moving and Storage on several occasions. They are very courteous and…read moreefficient and most of all they are just really nice people. We use them for all of our moving needs.

This was the most affordable storage that i found, the customer service is good the indoors is…read morepretty clean. However, it doesn't get 5 stars because getting a cart is like the hunger games, they have a total of 4 carts to carry your items to your unit, but people usually grad 2-3 of them and you're left waiting for 1 to become available.

I recommend this facility. The employees are friendly and professional. "Hannah" is always so very…read morehelpful whenever I need assistance. The other employees are helpful as well. The facilities are clean and offer great hours. The premises are also secure, cool and safe. They really worked with me to help transition my previous unit to a needed larger unit. The only downside of this company is they need to provide a better, more cooperative website for payments. It's difficult to find and not user friendly. I usually call the office to make my payments. Please Fix this! Otherwise, I highly recommend. A.C.

POR FAVOR, asegúrese de tener en consideración éste lugar como última referencia. Supe de éste…read morelugar por la antigua administración y fue lo máximo, a tal nivel, que cuando volví a considerar una opción de almacenar, A PESAR de que me trasladé fuera de St Cloud, no dudé en elegirlos a ellos una vez más, inclusive, cambiamos un tamaño por uno mas grande ya que se nos ofreció una oferta de dos meses free. Resulta que eso nunca se dió y cuando se reclamó, nos ofrecieron la excusa de que el empleado que nos atendió ya no trabajaba con ellos, pero que nos iban a ayudar, que como no estaba esa persona, el gerente actual iba a aplicar un descuento de la mitad del pagaré para el proximo mes, y que por favor, le escribiéramos un email con lo sucedido para hacérselo llegar a su corporación para tratar de ayudarnos por el inconveniente. Y sencillamente no fue aparentemente aprobado. Mi disgusto es la falta de valores a sus palabras y profesionalismo. Terminé pagando hasta demás. Los contratos tienen validez, claro está, pero la ética laboral también tiene validez y fueron sumamente irresponsable de no hacerse cargo de su ex- empleado y del actual que supuestamente había aplicado un descuento. Ellos te trataban amables de frente, olvidate, los mejores, pero a la hora de la verdad, se limpian las manos con "corporación" y tienen la frialdad de decir que hicieron lo más que pudieron. Esta administración carece de profesionalismo. Ojalá a nadie mas le suceda lo mismo. Horrible manejo de administración.