2/2023 Placed just cleaned and packed items in storage unit. We are in between houses. After 3 weeks we had a few items left to store. Imagine our surprise when we went back in and the place had been overrun by mice and rats. Smelled worse than a urinal. Everything had been chewed to some degree. Met with owner at site and the smell almost knocked him over but he said "There's nothing I can do because you used some cardboard boxes and rats eat cardboard!" I said I was paying for a clean dry unit safe from critters and rain. Again he says nothing I can do. So now we are pulling a load of things every two days so I can wash again, clothes, curtains, EVERYTHING! We have now discarded a new power recliner, a new mattress that was in a plastic liner torn off and chewed and peed on. Antique chairs that have chew marks all over. Our household would have been better off if we had put items in backyard and covered with a tarp. Small Claims? That's how bad it is. Disgusting! You've been warned! read more