This is my second time using this repair shop, first being damaged of $15000, this second one…read morecosting the insurance company $4000. The staff was always a pleasure when I RANDOMLY dropped in to see the progress on my vehicle, Bob was even generous enough to send me picture updates throughout the process. The customer service is top notch and their work is even better! I was treated fairly and was given honesty, that is all a person can ask for. Bob at the shop made sure I didn't have any further issues with insurance and my truck is back to new! Thank you to the Staff! And if there comes yet another unfortunate event, I will go through them again.

NEVER USE THIS SHOP! DO NOT! HE'S A FRAUD AND DOES NOT BACK HIS WORK! UNLESS YOU ENJOY BEING RIPPED…read moreOFF, AVOID THIS FRAUD. The 1st service listed on Yelp under services is steering and suspension. Good, most of his reviews were ok as I also needed body work. Took my car there and asked if they could repair EVERYTHING. The owner Bob, assured me he could. Doesn't accept credit cards should've been my 1st clue. Paid $2k cash deposit to begin. Paid another $2k for motor mounts that Bob conveniently missed during the quote. Then paid another $2k to get back the vehicle. Yep, $6k total. As I was driving the now "repaired car" there was an extremely loud grinding noise with my suspension and steering. Yes, the reason I paid for the repair. Bob's solution was it needed an alignment. Needless to say, it wasn't the alignment. Here's what I had to pay a separate mechanic $1,300 to repair subsequently. the CV Axel, wheel hub and bearings and new control arm. When I confronted Bob, his argument was they only did body work. Bob's Yelp Page lists several services. Don't, just DO NOT FALL FOR HIS BS! I'LL BE CALLING THE BBB and local news to report all this. Save yourself some frustration and money, go to a reputable repair shop.

Solid. Fast work. Reasonably priced. Welcoming and professional. Found my new oil change spot.read more

Reasonably priced compared to other places and very professional. My partner was in the hospital…read more(TMC) when I needed my car fixed and they drove me back to the hospital and then picked me up when my car was done. Everyone is very nice and communicate very well about everything that needs to be done and how much it will cost, how long it'll take, any other things that might need to be fixed in the near future, etc. I live in Oklahoma but from now on I'll go the extra distance to go here.

Have a great experience here I need two tires replaced and an alignment. There's a small issue with…read moremy oil change and they were able to get it. Knocked out quick and easy. We're super reasonable on the pricing.. recommend using them anytime

Great Customer Service they didn't try to add on cost that wasn't needed. I tried another company…read more They were adding things that I did not need. I was so grateful for the service and the price. that I was quoted with.

I've taken 3 cars to them in the last month and they get the job done the first time! If you want a…read moregood business doing things the right way, this is the place

This is a big "Thank You" to the guys at Bells Quality AutoCare…read more I wanted to spread the word about a couple of great people that helped us out in a time of need. It is not often you meet people this nice. We were on our way to a friend's place near Bonham when a tire on our trailer blew out. Being close to an exit, we slowly made our way off US 82 looking for a safe place to change the flat. We pulled over into an extra wide shoulder area on US 69. The guys at Bells Quality AutoCare came across US 69 to check on us and had us pull over into their parking area. They quickly changed our flat for us and even aired up the trailer tires to boot! They would not accept anything for their trouble... they just said that they hoped that someone would help them out if they were in need of help. How often in today's world do you find someone that generous? So, guys thank you very much and we wish you only the best!!!

Mechanic did not do service requested and lied about it . I supplied 6 coil packs to be installed…read morewhich were after market . When I picked up my truck the factory origionals were still on it and untouched. They still had trail dust all over them and was not the brand I had dropped off with them , then he tried to lie about it

I was in need of an oil change SO bad & am new the the area. I can across this shop & I am thankful…read moreI did. I was able to get in & out in less than 20 mins! Great customer service. Thank you so much!

Everything, everytime. Have taken all my cars to them more than 10 years. Justin and David are the…read morebest

BewRe. Was quoted 150 solid for a tow. Was then invoiced for $217. Not tax and fees related, they…read morejust changed the number after the fact, blamed there, employee for misquoting, and did not take responsibility for it.

is every automotive repair business in my home town denison, texas shady.??..its sad to say, but…read morewhen you have too many bad repair shops it makes it hard for the honest shops to make it...maybe its not the shop just a untrained employe...what would you get out of loosening the trans bolt .or not putting plug back..they don't do trans rebuilds?just to fix basic automotive issues !!..people must just take it and say the next guy will say somthn ....wtf?? a female friend takes her caddillac to cambels garage she first had to make a appointment a month out before he could get to it.( what a waist of time)......i thought that was odd because not a single car was outside,  like in line to be "looked at".... ok before the car was taken to cambels garage i ran my diagnostic scanner and it had a misfire in #5 ...spark plug or coil pk issue..and code for pcv system stopped up...these are the only 2 codes until i take to cambels...she takes her car to him...he says the motors blown??...(yet she drove it home) and that sombody broke a spark plug and it fell in the motor???? what? there was no broken plug when she left....the plugs are at the back with just a couple inches to work with ....its not a easy task ....so not being equiped with the tools.. i recomend cambels when the car came back its pulling codes p0141 p... p 0122 p0300 p0300 p.  the car is way worse than when she took it. how anything could have "fell in the motor"?.......broke a plug and instead of fixing it he put it back like somone els did it didnt even hook up the #5 coil pack....just said screw it motors blown !?..broke the plug and somethin dropped into the cylinder......and let her drive it home.. they was thinkin she was some dumb old lady.... we knew what was wrong and nobody but whoever tried to get the plug out broke the plug and the coil pack then jus layed it back like it hasnt been touched. next time just say you screwed it up...you dont say the motors blown n let her drive off. when one of your employees or you permanently screw sombodys motor up take responsibility for your incompetence...i wouldnt recomend this place to fix a anything.... they will screw your car up n lie about doing any of the damage i should put a reverse mechanics lien against the shop im sure they do alot of that if somone was to audit

Fair pricing! Done wright the first time. Highly recommended! Finished scope of work as said!read more

5 Stars!! John Chak Automotive did amazing work on my older SUV (having lived on the West Coast…read morefor several decades, my '04 had no rust, so it was worth putting in the required repairs & maintenance). Initially, I had two other mechanics look at my car and one wanted $2,700 just for the AC/heat repair! Mine needed that and balljoints & arms replaced + few more issues so the total spent was $5K but was very fair and included a 24 month or 24K miles warranty on the work completed. JCA are the first mechanics I've ever dealt with that included in the diagnosis, mphotos of every issue + returned the old parts to me. As it turns out, the previous mechanic in another state didn't perform most of the work of which I paid over $2500; he hasn't returned my four phone calls and three email inquiries for copies of my invoices, most of which were paid by cash. . .things that make ya go "hmmmm".... Everybody at John Chak Automotive is professional, efficient and friendly. I dealt with Tyler the most - 5 Stars, too! - and they performed the needed repairs in a timely manner. I am somewhat reluctant to refer businesses to others, unless I am very confident those seeking referrals will have a similar good experience, and I am truly happy to refer JCA to anyone seeking a reliable, fair and professional service establishment that operates with integrity and courtesy - that is John Chak Automotive! Thank you all for getting me on the road again.

Can't beat an honest shop. They didn't sugar coat the problems on my 280k mi Pacifica I was trying…read moreto get an alignment done on. Sucks on my end but I'm thankful I felt I could trust their assessment.