Went there today to return an item with receipt.And the person at the desk was very rude. Very bad…read morecustomer service.

If you enjoy asking for a quote upfront through numerous phone calls and emails only to NOT get…read moreone. Being told by Owner the cost to install our boiler in a garage apartment "won't be that much" since we have the boiler already... then getting hit with a $7,600 after the fact, mind you... this is for labor and needed parts. WHO would pay that? Not us, if only we had the QUOTE we requested. Unprofessional beyond belief. When asked for the Owner to come look at the project and provide an explanation for the cost... nope, wouldn't come. Imagine that. If all this sounds like the type of business you want to support, Koocanusa Plumbing is for you! Dig deep in those pockets. Good luck

Terrible service, the guy who showed up late had alcohol on his breath. Found out later the owner…read moresends his first year apprentice, I think his name was Larry, out to do all his work for him. He also had to run for parts 5 or 6 times. I feel I paid way more than I should have. Never again will I use this company!

Called a few plumbers and was told they couldnt get to my place for 10 days to 2 weeks to replace a…read morewater heater. I called Able Plumbing and Russell showed up 2 days later. Did an awesome job. I would highly recommend Russell & Able Plumbing! Patrick S.

From the owner: It appears that I was born to be a plumber, 4th generation, grew up disassembling all the new parts…read moreour plumbers needed, they demanded all the tools to be locked away but I would always find a way. Started actually working with my grandfather when I wasn’t in school in 1989, working with the family business until 2004 when I started my own (still working some with my dad as a sub). I’m well rounded with experience in repair, remodel, new construction, commercial and residential. I love helping others and providing a great service.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Excellent work! Great at trouble shooting and explaining. Comes on time and tells you when he's on…read morehis way

Robert came out and looked at the job and gave me an estimate on site. I told him to fix the…read morecracked copper pipe and replace the back flow. His service was excellent, his price was good and an overall nice guy. He is now my "go to" plumber.

I called at noon and was told someone could come around 3:00. Jason called early at 1:30 to say he…read morewas headed my way. Respected my floors without traipsing snow/water into the house. Fixed my issue on the first try, quick & efficient. The invoice matched the quote. Would easily call again.

Both Steve and Jason do great work with and even better attitude. Would recommend this company to…read moreanyone needing this service.

We needed a pipe fixed to use our new gas dryer. Empire Plumbing responded quickly, sending someone…read moreto complete the job. Jacob came out and fixed the problem efficiently and quickly. His friendly demeanor made it a pleasure having him fix things. Thanks, Empire Plumbing; we will definitely use you again!

Extremely knowledgeable team. Fast and reasonable! Would use them for any plumbing needs in the…read morefuture as well.

A-1 was SO easy to do business with. From the first step of scheduling, to meeting the truck at…read morethe property. Dave was very nice and knew exactly what needed to be done and did so in a very timely and cautious manner around landscaping and obstacles. Thank you.

Only owned our home a few years, so first time having septic pumped. Called A-1 Sanitation after…read morereading good reviews online- and ABSOLUTELY GLAD we did. Manager Jessica was very helpful and informative, responsible and prompt in returning calls/emails, and kindly chatted about the process. Additionally, she was super nice. Driver called in advance and arrived when expected. He also was very knowledgeable and also answered our questions. Really seemed like a "good people" kind of guy. Price (to us) was very fair and we thought not expensive. Overall the level of fair price, professionalism, patience, timely responses have made us agree that we will only be using this company for any of our septic related needs, and will investigate other services they offer. We without hesitation we would recommend A-1 Sanitation!