We interviewed two home care agancies and chose Home Instead based onthe thoroughness of Rose's…read moreinitial interview, home inspection, and needs assessment. The first assistant was not a good fit, but the company was responsive and flexible in finding another - who was perfect. We are grateful for the ease and help they gave our mother in her final years.

For a senior care agency this company cares little for their patients or their families. We hired…read morethis agency to provide 24 hour care for our mother who is on hospice. One of the aids that provided overnight care fell asleep during her shift . We were given very short notice on the third day that an aid couldn't be provided overnight. As my mother couldn't be left alone we had to scramble and patch together a plan to care for her ourselves . After another day and night of this we terminated our contract and hired another agency . We were told that they were "short staffed". There was no consistency of care and no Care plan for mother. Do NOT use this agency. There are much better companies that actually care about seniors and their families.

It's a very expensive service. They wouldn't help clean up garbage that spilled by a bear outside…read morefor my Dad as it wasn't in their contract. The cost of providing groceries was also very exploitative. Many of the workers come from tropical locations and expect specialty food items. In Vermont, it's unrealistic to expect tropical fruits to be affordable. Some of the caretakers were also buying specialty mushroom coffees and other health food items on my Dad's credit card. He had calculated over $2500 in groceries over 5 weeks time. I was constantly throwing out rotting food as they overbought and never consumed a lot of it in a timely manner. Management just responded to our concerns with," Well it's not like they were buying ice cream".

We hired this company to care for my 87 year old mother. We were very clear what her needs were. We…read morewere told most of the caregivers were retired nurses or CNA's. Not true. First girl refused to help my mom out of her chair because she didn't want to hurt her own back. She would try to lift my mom by pulling on the front of the gait belt like she was a sack of potatoes. Second girl tried to have us do all her food shopping and pay for it. When she finally ordered her own food like she was supposed to, she cooked the worst smelling food I have ever smelled. Third girl was the worst. Completely disrespected my mother. Told my mom that it was her house too and she could do what she wanted. Very rough bathing, very mean to my mom. She took a picture of my mother falling out of bed instead of helping her. This was all in a three week span. These girls have no business dealing with the elderly. David, the field supervisor is completely inadequate. Kevin Williams is the salesman and your initial contact person. Lie, lie, lie. Please, please, please do not hire this company.

They are friendly. They make sure you have help whenever your aide can't make it. They actually…read morecare about you.

From the owner: All In Home Care Services is a non-medical home care agency offering short-term and long-term care…read more Our qualified caregivers are available 24 hours 7 day a week including holidays

This agency is exceptional. The workers are very caring and patient. The owner is an amazing woman…read morewho goes above and beyond to make sure that your loved ones are matched with a caregiver that best fits them. She's kind understanding and passionate about what she does. You will not go wrong picking this agency.

From the owner: Small in home care agency able to provide that personal feeling. A person will always answer your…read morecall.