ALMOST LOST MY MOM DUE TO THEIR INCOMPETENCE
My mom lives in Connecticut and I live in Georgia. Thought it would be a good idea to have nurses 3 times a week to monitor her and her meds. She has dementia.
Her cardiologist mistakenly discontinued her anti -anxiety meds that she has been on for 30 years AND ARE EXTREMELY ADDICTIVE. I counted on the nurse to handle this, by calling the doctor, but she asked no follow up questions and just took my mom's word, although her dementia is documented.They also have my phone number and could contact me at any time.
My mom went without her meds for 7 days until she took a bunch of pills in an attempt to kill herself. The agency put the onus on ME. I should have called the doctor. I should have taken care of this from 1000 miles away. They didn't think their nurse had any responsibility for ensuring my mom was safe. The nurse just couldn't take the extra step to ensure my mom's safety and secure her medications. She should have called the doctor with urgency. When I called today, they were ready to help within 5 minutes!!! I DID make a mistake in trusting them.
When I called the supervisor, she never acknowledged that the nurse had done anything wrong in not making the matter as urgent as it should have been. According to her, I should have done it.
They could have killed my mom. Did they not know that discontinuing this medications would lead to withdrawal, hallucinations and scrambled thinking? They should have know. They are suppose to be there to help, not hinder.
If you just need your blood pressure taken, then use this agency. Otherwise...RUN!!!! read more