If I could give less than one star I would. Do not buy from this store if you do not live in…read moreMadison County. Their service is non existent if you live further away. We have purchased several appliances from them. We were lucky not to have problems so far with the first two appliances we bought.Our last purchase was a refrigerator that did not work correct from the moment we plugged it in. When I called about it I was told I was out of their service area and they wouldn't do anything about it. No one tells you at the time of purchase about their service area restrictions. I was told to call the manufacture. It has been a total nightmare dealing with this. As of yet we still do not have a working refrigerator after 3 weeks. I will never buy another appliance from MidCity. Mary T.

we went specifically for a gas range. found the one we liked, they didn't have the color we wanted…read morebut could order it. We had no problem with that. the store owner assured us we would be happy and said we could pay half now and half when it came in. Got to the cashier and they asked for full payment. we waited. when there was no contact and the arrival date had passed we contacted the store. The person we talked to could not find a record of it having been ordered. We were told the person who does the ordering would call us the next day. Again we waited. We had to call, he was very nice when we talked with him and he said he would keep us updated. He did not. Finally, over two months after they took our money, we got a call that the stove was in. From there the service was great. The lack of effort and the incompetence has left a bad taste, therefore we will not be going back to this company for future purchases.