I mean the WORST customer service I ever seen. I'm a veteran and my wife is 7 1/2 months pregnant…read more I have a disability and called to check on a back brace. Had to call for over an 1 hr to answer the phone. When they did; they said they would "NOT" go check to see if they had any. Didn't even think to go check a price and leave me on hold, call me back... NOTHING. Just low vibrational rudeness at its finest. Need to demolish this location and rebuild . Disappointing to see such disgusting attitudes and I mean everytime we go there. Sad

The absolute worst pharmacy I have ever stepped foot in. My doctor sent in a perscription on a…read moreThursday and unfortunately CVS was out of stock. I was advised by someone to call anotger pharmacy so they can get into connection & fax over my prescription to the new pharmacy. I did that immediately, only for them to never do that AT ALL. I waited on Friday..No fax was sent. My new pharmacist called Monday morning after the weekend had went by...No fax...He called Tuesday...No fax....Wednesday...No fax. It is now Thursday a week without my perscription!!!!!! After calling 3 times and speaking with what seemed to be the most incompetent person alive, it was faxed over at 3PM one week after it was suppose to be filled. Ridiculous

The manager or whatever her name is Ursala was very unprofessional me. And my child were requiring…read morea managers assistance the other day and this individual decided when I asked a simple question to very angrily tell me she "doesn't have time to do anything" due to me having an issue with the self check out machine that requires a managers help she was very rude and unprofessional

Reneé working at the Vision Center on Sunday was able to tighten my glasses despite clearly being…read moreclosed - as a National Guardsman that desperately needs their glasses to properly operate and was failed by the other locations nearby, this act of kindness is greatly appreciated and I hope is paid forward one day. Thank you, Reneé!

Had to go to pharmacy and the lady was very calm and professional. It did take her a long while…read moreto get RX pulled up and then 40 minutes to get filled but overall it was taken care of. Plan to spend 90 plus minutes there

The pharmacy here is horrible. I see my PCP twice a year and he sends in all of my scrips at the…read moresame time, all for 90-day supply. Somehow, they never all come due at the same time, and they get "off sync" so that by the end of the six months between doctor's appointments, Walgreens will tell me that one or more of them doesn't have any more refills available. So I have to keep messaging my Dr. who has to then write a new scrip and then everything is even more out of sync. If I took anything marketable I'm sure he would think I was selling my prescriptions! Half the time, they can't fill a whole prescription, so I'll go in because I have notification that the prescription is ready and there will be 5 of 90 in the bottle. I live outside of town. So to pick up four prescriptions that should all be refilled and ready at the same time might take me 5 or 6 trips into town. It's ridiculous and if you ask them why this is, or why everything is out of sync, they have no clue. The few times I've actually spoken with the pharmacist, they were knowledgeable and helpful. But the people who work the counter don't know what they are doing and they are extremely rude and dismissive. I have seen one of them make little old ladies cry. Apparently their pharmacists are spread really thin, as well, because there have been a few days when I've driven to town and the pharmacy is closed because there isn't a pharmacist available to work there. Of course the app doesn't tell you that, so that's another trip to town wasted. I'm transferring all of my prescriptions to a locally-owned pharmacy.

Has been my choice to pharmacy for years. Great customer service! They always make sure we have…read moreaffordable meds.

I had my Rxs switched from CVS and Walmart and Hinesville Pharmacy has been wonderful! They're…read morealways polite, kind and helpful. I love that they're not a big chain store and have a delightful gift shop with clothes, jewelry, toys and wonderful unique gifts. I've also had all my Covid immunizations and flu shots there. They're definitely the BEST, most friendly and kind staff anywhere I've ever been.

VWPhrmcy is good and people are friendly -- however they do not notify you when a prescription is…read moreready. Seems it would be easy to send a text to the customer ... or call ... all the other pharmacies do. Also, they don't accept some prescription insurances.

Wonderful pharmacy! Everyone knows your name and are so helpful! Love their gift shop too!read more

Great care and hospitality. This place has everything I need when I'm in town and has the…read morefriendliest folks working here.

I was looking for something specific and the staff went out of heir way to help. They even called…read morearound to see if any other pharmacy had what I was looking for. Really friendly people.

I actually was a bit nervous to go here after the negative reviews, but my experience was…read moreabsolutely positive. I only dealt with the pharmacy staff, but from my initial contact on the telephone to picking up my daughter's prescription, I received nothing but stellar service. The team was kind, quick and completely understood my questions and had answers (correct ones!) for me immediately. I appreciate it so much - especially in this crazy 2020 world.

1/5 I am extremely…read moredisappointed with the customer service and lack of clear direction I received from this CVS Pharmacy. I had already been trying for approximately two days to obtain prescribed medication when, while I was at the drive-through during severe weather, a transformer was struck and the pharmacy experienced a power interruption. I completely understand that CVS could not control the weather or the transformer failure. My complaint is about how I was treated and directed afterward. After being told the transformer had been hit, the drive-through window was closed without giving me meaningful instructions about how I could obtain my medication elsewhere. I then approached a CVS employee outside the store, explained that I had been unable to obtain my prescribed medication, and asked what I should do. Rather than immediately helping me identify an appropriate next step, he repeatedly emphasized that he was not a pharmacist. Eventually, I was directed to a CVS on St. Simons Island. I drove there only to learn that there was a prescription/documentation requirement that prevented the situation from being resolved as I had expected. That information had not been clearly communicated to me before I made the trip. For transparency, I became frustrated during the interaction and used profanity while expressing that I felt my situation was being dismissed. I own that. However, the central issue remains: a customer experiencing interrupted access to prescribed medication needed clear, accurate, compassionate direction during an unexpected pharmacy shutdown. I believe CVS should review this incident and improve its procedures for helping customers during pharmacy outages, including training employees in trauma-informed and person-centered communication. People seeking medication are not simply transactions. Clear communication, dignity, and appropriate direction matter--especially when access to prescribed medication has already been interrupted.