We have been going to Patrick Murphy for years. His office staff is amazing. Patrick is very…read morehelpful and patient with answering alll our questions and guiding us thru the insurance maze. We can honestly say we have our home, auto, business and even healthcare insurance with State Farm because of him. Marlene is also great!

The response to our claim for a tree incident on our property in Indiana was handled expeditiously…read moreby adjusters and the follow-up from Lisa in this office was outstanding. Cannot say enough about this agent and his staff as well as the entire State Farm adjusters for handling our claim so expeditiously. Job well done State Farm.

No pressure quotes with very thorough explanations of coverages and what everything means. Very…read morequick turnaround and easy execution of policies. Highly recommend!

Had a terrible experience with the receptionist Phyllis, she was so rude. I would not recommend…read morethis place

outstanding insurance group goes out of the way to make sure that they help you with everything you…read moreneed!!!! with very resources they're able to assure you a outstanding solution to your needs! I typically work with Dana Strong, who is outstanding within the organization, but anybody work with has great qualities. They go above and beyond to make sure that your needs are filled, and that you have the best price for the best coverage. I would consider using them first before you go anywhere else cause they will find you your best solution.!!!

When you contact your office for assistance with insurance you get passed around from rep to rep…read more Eventually you'll be relegated to a voicemail where that person may be gone for several days. On a recent call about hail damage, Michalene wanted to disparage the roofer, whether an estimate was provided, etc. The question to her was seeking the process of filing a claim and what the impact on the insurance premium would be. She couldn't provide an answer to the process other than do you want me to file a claim. When asked for an estimate I thought I was asking for the next of kin. Every phone call to this agency is met with laziness and a complete lack of customer service. I am very sorry I switched here. Other than Carol who was the agent selling the policy, everyone else has been rude and combative.

They provide expert, professional advice regarding prescription drug plans and truly advocate for…read moretheir customers. I've been using them for over 3 years and am highly satisfied with their service...

I continue to be shocked by the unprofessional behavior. Upon requesting assistance, he told us…read morethat he was Not going to assist us in canceling our policies after many years of doing business with him. His reply was here is the # do it yourself due to the negative review given prior by us due to lack of a timely response to issues and questions

Dale's Allstate agency not only got me a very competitive rate but also took the time to explain…read moreand go over coverage options. He was able to save me money by getting me all available discounts and help me bundle my apartment and car. I highly recommend giving his office a call for any of your insurance needs.

I am beyond grateful and have much peace of mind that my home insurance and car insurance is under…read moreJohn VanGennep. He truly looks to the best interest of the insured. My entire family is now with him as their agent. He is thorough, attention to detail is precise and truly looks out for the client. I haven't had the best previous experience with insurance companies but through John's expertise and care, I can finally say that there are professional and great agents out there. He is one of a kind.

Very disappointed with the service through this Country Office. Does not explain or make good…read moresuggestions on insurance needs. When I asked for a quote I got an internal document that was difficult to interpret. When I e-mailed back for clarification I received no reply. Moving on.

Jen is the best! We use Ian McPartlin State Farm insurance for all our insurance needs our Home,…read moreAuto, RV, and Watercraft. they cover it all!

Ian seems to say all the right things when he wants to initiate a policy, or keep a policy, but it…read morefalls apart in the execution. This is why we wanted to have our policy moved to a different State Farm agent. This has been the MO, when ever we need information or have a question it is like pulling teeth to get an answer, if this was not the case he may still be our agent. I understand maybe why he wants to drop the ball since we are moving away from him but in my opinion it is very unprofessional he should carry out his duties to the end no matter the outcome. Yet another reason which shows the professionalism or lack of. According to Ian we need to go on line and request the transfer they cant do it. I have talked to other agents who say that is ridiculous agents can transfer policies. So according to Ian we need to set up an online account just to transfer our account. Sounds like he doesn't want to be bothered. He had our business for a few years with premiums in excess of 20 k per year, maybe we weren't big enough for him not making enough off of us i guess. Now when we requested for him to do something now he cant. Beware hope he doesn't treat all his policy holders this way saying a lot but very little follow through and putting the burden on you when something is needed. I could go on but I think this brings the point across.

Awesome representative, very attentive to his clients. Very happy I switched my policies to Country!read more

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Farmers Insurance Agent Phillip Norder is who every other Insurance Agent should strive to be. He…read moreis funny, friendly, extremely knowledgeable of the insurance world, gave me the best price, even with a 19 year old with an accident, and did everything via text and email to make it so simple to get a quote and purchase Auto and renters insurance, in which I happily did. I am 45 and have dealt with insurance agents, as a customer, for almost 3 decades thst I have had a license and Phillip is by far the best. I am greatful that I met such a wonderful person and hope that as life changes and my family's insurance needs change, we will have Phillip to trust and rely on as I have now. Thank you Phillip for such an amazing experience buying something that most people don't want to have to pay for, but you made it awesome.

Phillip is very informative and took the time out to explain just about every question I had and…read morethere were many! He tried to help us protect ourselves and family with the best coverage possible that we could afford. Also, he is a family man which is important to me .