This is the only high quality EWC that I've been to. Other EWC locations I've been to were racist,…read moreverbally combative, and greeted people with a disgusting attitude. Here, everyone is so kind. Every person that has waxed me has been nice, personable, and supportive. It's the reason why I think the wax passes are worth it.

I 100% recommend getting a wax here. The lady who waxed me was very polite and gentle. I felt very…read morecomfortable. The environment was clean. I will definitely be returning here! I got a Brazilian wax and bought the products the have on the shelf. I paid a total of $70.00.

SELF CARE isn't at the top of my list of "To Do's" however, there are certain requirements as a…read morefemale, that just NEED to be handled. So who ever said beauty is pain... can step right up to Sugar Bliss because the experience is JUST THAT! Sheer BLISS. From day one, Erica has always represented professionalism, kindness & talent with her services. I have been a supporter of her skills since 2013 & I dread the day I have to seek services elsewhere, due to whatever circumstance that arises. Nothing great will last forever, I am simply thankful I've found someone who ACTUALLY cares & is gifted enough to share with others. I recommend ALL of her services to anyone, the only component I would change is to CLONE Erica, she's so wonderful I can't schedule enough appointments with her. From someone who works in the spa industry, it's appreciated when you find a true unicorn!

Erica is a professional through and through. I've used her waxing services and she makes you feel…read morewelcome and not self-conscious. I highly recommend.

I saw Jackie yesterday for a haircut, style and blow-dry. I am fairly new in town and it was my…read morefirst time visiting the Mulberry Salon and Spa. I must say I made the right choice! The salon was cool and refreshing and calm on a very hot day. Jackie was welcoming and friendly and so talented. She listened to what I wanted and executed it beautifully. The end result exceeded my expectations. Highly recommended!

This Gorgeous Salon & Spa is both Fabulous & Amazing!! I just moved into the Lancaster Area several…read moremonths ago!! Actually relocated back in PA after living in CA for 10yrs!! Not by choice, this was after my husband was diagnosed with 2 fatal diseases!! So needless to Say, was looking for an upscale Salon that the Ambiance & the Stylists would be Compassionate & Beautiful to fit my needs!! I did a lot of research with so many high end Salons & this One seemed Perfect!! It is within walking distance for me in the Beautiful Historic area of Lancaster!! From the first time of Arriving in The Salon for my consultation The Vibe couldn't be more PERFECT!! Jackie is Phenomenal!! I wanted & needed a Total transformation, New Image & look to Start My Life anew going forward & Living independently after being married for 44yrs. Jackie Felt Me, Heard Me & Totally exceeded My Expectations!! I was extremely Nervous for this Change, So the Wine was Super great to help calm me!! The End Results were Priceless & I am Beyond Words of what I experienced at this Salon!! I walked out Feeling like a Million Bucks & exactly The Huge Boost I needed in My Life!! Everyone just Loves the New Look & My New Attitude!! Jackie, you are Not only a Master Colorist & Stylist, You are Truly a Compassionate, Beautiful, Genuine Human Being!! Thank you for All The Love I felt & this will be My Forever Salon going forward!! I definitely Will be spreading in Lancaster All the Joy & Love & Great Vibes this Salon & Spa offers!! Thank you Jackie...You Beautiful Girl!!

Great massage and are attentive to your needs. Very kind and customer service is outstanding.read more

Great experience! This was my first time getting professionally waxed (bikini) and Kerry was…read moreamazing! I was super anxious and she did a great job at answering ALL of my questions and explaining the process as she worked. I felt so comfortable and relaxed by the end of the session. Plus the results were exactly what I wanted. She is professional, reliable and her prices are very reasonable. Did I mention I got an appointment within 24 hours!?!?! Also the spa is in a great location with a lot of parking.

This place was the best place I ever got my nails done. The price was cheap too. I got a full set…read moreand the shape was perfec. I will be coming back. The staff is super nice.

After over three years I canceled my membership, I am sad about it but felt it was necessary…read more The Lancaster location on Oregon Pike is clearly pushing an agenda I can no longer support. I spoke with corporate only to hear they are an EOE employer! That is a garbage excuse. If you were equal opportunity you would care about those who don't agree with your stance. Jessica was fantastic, And it will be a challenge to find someone I really like and trust. I noticed the ratings are not so great for Hand and Stone, Hmmmm.

Luxe salon and spa is a very beautiful place with so many friendly stylists who want to get…read moreeverything right for you and do a careful and great job! I got my hair and makeup for homecoming this yeah here and I'm usually not pleased with my services at other salons but the people here nailed what I wanted!! Scheduling is very simple since they have so many stylists it's easy to get in even with a limited time period! I highly suggest trying this because I did and it's definitely worth it! I'll be coming back for all my styling in future.

Definitely a mixed experience during our spa visit. Was difficult to make appointments for…read morepedicures, even in advance, as there was only one nail aesthetician for the day on a Saturday. Bummer! We had various massages and facials. My massage was good and fairly standard. Facial was like other reviews... just an hour of having my face rubbed with multiple hot/cold towels and different products. I was disappointed as when I booked they said they would evaluate my skin and do extractions. No examination under light or steam to open pores... per my aesthetician, my skin feels great. Ok... my skin definitely felt nice, but no glow or awesome feel the next day...

Lots of appointment availability, professional staff, and great technicians, it's easy to pay for…read moreyour services too.

Having been here several times, I have found the service to be hit or miss: two thirds of the…read moreservices I've received have been good, the rest, subpar. They were all overpriced. Feels like a cookie-cutter corporate-run business designed to rope me into paying more money by looking posh. Most staff members are nice; just be aware, they'll pitch you a membership (i.e. monthly subscription to their services) on your first visit (which doesn't save you any money compared to just paying per-visit). My second time there, I arrived 5 minutes late and someone behind the counter, after greeting me, informed me that my massage would be shorter than scheduled because I was late. I said okay and went back to look for the restroom. In the hallway a therapist intercepted me with an unfriendly, monotone "Are you [name]?" and when I confirmed, she ushered me into my massage without asking whether I needed anything (like to go to the bathroom) first. I didn't feel free to interrupt her since I had been late. That massage felt aggressive--like she was getting some pent-up frustration out on me. Not pleasant. When I had a facial, it felt like it helped my skin, but the person who gave it repeatedly told me I really needed to be using this, that, and the other product on my skin, and generally came across like they thought I was dumb for just washing my face with soap like people have done for hundreds of years and for not remembering the brand of moisturizer I'd been using. On the other hand, I've really enjoyed the massages and conversation from a couple of the other therapists here. Like I said, hit or miss. Overall I recommend a couple of the small, independent massage therapy businesses in the area far and away over MassageLuxe.

Groupon buyers beware! I purchased a groupon for this spa which required an appointment. I…read moreattempted several times to reach the spa to get an appointment but no one ever answered. Once I was able to reach someone, I was informed that they did not have any available appointment before the groupon expired and that they wouldn't honor the groupon beyond the expiration date even though they didn't have availability before the date.

Cindy is the best of the best! The spa is clean and cozy. Cindy is professional, knowledgeable…read moreand has the best personality. She understands people, puts them at ease regardless of what they are there for - WAXING - facial, massage - She just gets it. She runs a top notch place, you'd be crazy not to run there for your next beauty treatment!

I had an appt and waited 20 minutes after my appt time before they told me my stylist had an…read moreemergency and they can't find anyone else so they had to cancel. The receptionist didn't make any calls to indicate they actually tried hard to find someone else. They advertise walk-ins so this was very disappointing seeing as I had an appointment, and have a health issue that prohibits me from driving so I had to take a day off of work, work out a ride, and have an event tomorrow which is why I made my appt for that day/time. On top of that, I was not offered parking validation (which they normally do), so I ended up paying for no services provided.

Highly suggest Adrian for any hair coloring. She nails it every single time and is such a sweet…read moreheart on top of it!

Darcy is by far one of the most professional owners I ever met…read more I can see why her business is always booked and busy ! She knows how to take care of business. Love my hair Thank you Mari

Although I have had good service for years, I recently missed an appointment- first time in 6…read moreyears!- and was told I would be charged for the missed appointment. I apologised profusely, and rescheduled a few days later. I received a call saying they would not honour my new appointment until I paid the fee. After years and thousands of dollars of product and services, this is not the sign of a top quality shop. I do not mind paying the fee, but do not feel good about their approach. Not a classy place:)