They are so awesome here. Such a great workout. Good equipment. Good instructors that customize to…read moreyou. If you haven't tried Pilates yet, this is defiantly the place to do so.

Loved the Pilates class , great workout and energizer class! Definitely recommend! I felt amazing…read moreafter

Nothing but trouble from the glitchy app. Constantly getting kicked off and signed out. It is a…read moremajor pain to use every time. Signing up for classes is a frustration. You can't sign up until your monthly pmt goes through, but by then all the classes for the week are full. If you work or don't have a wide open schedule it's very difficult to find a class time at your level that works. The classes you pay for in a month don't roll over. They will work with you somewhat so you dont lose a class you paid for. Over-all, I found that what I was getting out of this was not worth the price or the hassle.

Fees! Fees! Fees! If you dare make a mistake you will get a fee! $20 No Show fee. $15 Cancellation…read morefee. I showed up on time to a 4:30pm class, forgot my special Pilates socks, and I'm told by Megan at the front desk, I will be charged a $20 No Show fee, even though I'm present. I had to buy a pair of socks for $16 or go home to get them. I did, and now I'm 10 min late, and Megan at the front says she can't let me in the class, if you are more than 5 min late. Unbelievable! I appreciate Pilates and it's been a long horrific road healing a leg break, but if your life is not exactly the same, with the exact same schedule, no changes w family or something happens that's different in your schedule, you will make a mistake and stack up fees. You have to buy the $199 unlimited pass or you won't get into classes. So it's $199+ fees, so it's actually quite expensive. Club Pilates is all about business & getting sign ups, and charging fees, versus a focus on health and wellness of people. Megan was nasty and being present should not invoke a $20 No Show fee. Instructors have been moved around and brand new ones have started which have caused minor injuries, like strains, since they don't explain or provide detailed instructions or alternative movements or work an area or muscle too hard. Best instructors like Morgan, Cheryl, Kylie, Shelly, are rarely there. I'm letting the owner know, this business model sucks!! It's not flexible and humans do make mistakes. Update: I asked to speak with management, at the club and by email, and instead they communicated by suddenly cancelling my membership & 2 weeks of bookings by text! Without a conversation! I asked for a refund as I no longer have access to classes I paid for, and they did not provide one. Do not support this greedy owner!

If I could give zero stars I would!!! Please save yourself and don't get sucked in by this place…read moreits horrible!!! I had a horrible experience with customer service after a year of going here. I didn't feel like I was getting anything but anxiety, so I decided to cancel my service. However, they are still trying to make me pay. It seems their business model relies on charging people who want to cancel, forcing them to make more payments instead of allowing a cancellation. This practice should be illegal! The people here are unprofessional, and they do not create happy customers who want to return. This is the worst place you could possibly go; they are fraudulent on many levels. They refuse to let you cancel by telling you that you have to do certain things first.

Parking can be found in the streets. Suggest checking the signs. I was informed that the garage…read moreparking is for residential only. There are two entrances to the studio. It's cute and clean with large windows and natural bright lighting. There are storage caddies to place your personal belongings into; 8 reformers; water filter system; and grip socks/items for sell near another door entrance. The restroom is in the same building, but outside of the studio. You need the key to get inside of the restroom. Ask the instructor for the key. The instructor, Anna, was super helpful and nice. She made sure my movements and postures were correct, which is exactly what I needed for an effective workout. I felt energized and good after the workout, so I look forward to coming back again.

The Point is a truly wonderful Pilates studio! Both studios are clean, bright, and inviting with…read moretop of the line equipment. The instructors are knowledgeable and welcoming. The classes are 45 minutes and provide a sneaky burn, that passes quickly. I love this studio!

Trying to cancel is a pain in the behind, I was told I would get 3 xtra months, but when I wanted…read moreto cancel at the end of the 3 year contract, they now tell me I have to pay those three xtra months plus the maintenance fee and there is no doing it over the phone or in person. Not to mention the hours are not convinient for everyone

DO NOT GET A MEMBERSHIP HERE! Fraudulent charges were made…read moreto my checking account and I was forced to change my account information. I had missed 2 months of my $15/month charge, which I understand is not ok. I had called the third month to updated the account information with the front desk in West Haven and they had assured me that my account was updated and active. 2 months later I get a call from an attorneys office and they are collecting the entire amount of the 3 year membership. They will not let me back pay the 4 months! That is only $60 and now I have to pay the entire 3 year contract or they will send this to the credit bureau!! I understand the importance of being on-time with payments. Sometime there are circumstances that take a minute to sort out. It seems to me that they need the money to stay in business instead of letting a member get their account up to date after a frustrating life event....really? $60 and you are getting attorneys involved. Sounds like they really value their members! DO NOT GET A MEMBERSHIP HERE!!

Fantastic Athletic Reformer class with Kelsi! I love the…read morefriendly environment and the studio is beautiful.

Was looking for a private class when visiting PC and did a trip here. Brooke was easily accessible…read moreand responded quickly to book it in advance. We did a trio class with Lindsay and boy did she jump right in. We started with the chair and it was challenging but felt good. We didn't do too much on the reformer but did enough to test it out. She was attentive to each of us (who had different levels or adjustments needed) and was constantly providing adjustments. It was a fulfilling hour-long class that made us want more (really! We wanted to see if we could squeeze it into our trip again on our remaining days) The space was clean and beautiful with heated floors and nice facilities. Glad we tried here and would love to return on any trips back!

I love going to BODYBAR in Farmington! The staff are so friendly, know all the clients by first…read morename and often send me texts just to check in to see how I'm doing. If I haven't been in a while, they text me and ask if they can help me schedule a class and have a few times prioritized me getting into a class I'm on a waitlist for if it's been a while since I've been. As far as the other 1 star rating regarding billing, BODYBAR is no different than any other gym with it's billing policies. Simply give the 30 days notice required, and billing is stopped for the next payment. I discontinued my daughter's membership and it was as simple as that. They also will conveniently put your membership on a temporary hold if you have a circumstance that might prevent you from coming in for a while. I love the teachers and would highly recommend this Pilates gym to anyone wanting a hard, great workout!

Wow Mindy is an amazing instructor with clear cues, sounds amazing on the mic, and offers great…read morehands on assists. It's an art not to talk too much on the mic and to be able to explain things easily. Also an art to be aware of the whole room. Super impressed! The studio is super clean and the lighting and music was great. We were from out of town and dropped in on a full Saturday 730 class. There were plenty of guys in there too - super cool!!

Decided to use my ClassPass here as I am out of town. Happened to be lucky enough to book class…read morewith Mindy who I found out was a master Lagree trainer. Facility was so clean, cute and ample parking. Mindy's class was so incredible. I do lagree 3 times a week usually and every time I meet a good instructor I get so excited. She had clear, impactful cues and gave great hands on adjustments. Had an amazing time and hope to come back. This is the best 45 min workout ever. Space was awesome and machines are ample in this space!