Cancel

    Open app

    Search

    Studio Nine

    5.0 (1 review)
    Closed 7:00 am - 12:30 pm

    Request information

    You can now request information from this business directly from Yelp

    Services - Studio Nine

    Group fitness

    Virtual fitness classes

    Studio Nine Photos

    You might also consider

    Recommended Reviews - Studio Nine

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Todd L.
    132
    2
    0

    4 days ago

    Instructors are awesome and the place is well maintained and clean and has a very inviting vibe

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Studio Nine

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Club Pilates

    Club Pilates

    3.0
    (4 reviews)
    6.9 mi

    Fees! Fees! Fees! If you dare make a mistake you will get a fee! $20 No Show fee. $15 Cancellation…read morefee. I showed up on time to a 4:30pm class, forgot my special Pilates socks, and I'm told by Megan at the front desk, I will be charged a $20 No Show fee, even though I'm present. I had to buy a pair of socks for $16 or go home to get them. I did, and now I'm 10 min late, and Megan at the front says she can't let me in the class, if you are more than 5 min late. Unbelievable! I appreciate Pilates and it's been a long horrific road healing a leg break, but if your life is not exactly the same, with the exact same schedule, no changes w family or something happens that's different in your schedule, you will make a mistake and stack up fees. You have to buy the $199 unlimited pass or you won't get into classes. So it's $199+ fees, so it's actually quite expensive. Club Pilates is all about business & getting sign ups, and charging fees, versus a focus on health and wellness of people. Megan was nasty and being present should not invoke a $20 No Show fee. Instructors have been moved around and brand new ones have started which have caused minor injuries, like strains, since they don't explain or provide detailed instructions or alternative movements or work an area or muscle too hard. Best instructors like Morgan, Cheryl, Kylie, Shelly, are rarely there. I'm letting the owner know, this business model sucks!! It's not flexible and humans do make mistakes. Update: I asked to speak with management, at the club and by email, and instead they communicated by suddenly cancelling my membership & 2 weeks of bookings by text! Without a conversation! I asked for a refund as I no longer have access to classes I paid for, and they did not provide one. Do not support this greedy owner!

    If I could give zero stars I would!!! Please save yourself and don't get sucked in by this place…read moreits horrible!!! I had a horrible experience with customer service after a year of going here. I didn't feel like I was getting anything but anxiety, so I decided to cancel my service. However, they are still trying to make me pay. It seems their business model relies on charging people who want to cancel, forcing them to make more payments instead of allowing a cancellation. This practice should be illegal! The people here are unprofessional, and they do not create happy customers who want to return. This is the worst place you could possibly go; they are fraudulent on many levels. They refuse to let you cancel by telling you that you have to do certain things first.

    Photos
    Club Pilates
    Club Pilates
    Club Pilates

    See all

    Lady Fitness

    Lady Fitness

    1.1
    (7 reviews)
    0.1 mi

    Trying to cancel is a pain in the behind, I was told I would get 3 xtra months, but when I wanted…read moreto cancel at the end of the 3 year contract, they now tell me I have to pay those three xtra months plus the maintenance fee and there is no doing it over the phone or in person. Not to mention the hours are not convinient for everyone

    DO NOT GET A MEMBERSHIP HERE! Fraudulent charges were made…read moreto my checking account and I was forced to change my account information. I had missed 2 months of my $15/month charge, which I understand is not ok. I had called the third month to updated the account information with the front desk in West Haven and they had assured me that my account was updated and active. 2 months later I get a call from an attorneys office and they are collecting the entire amount of the 3 year membership. They will not let me back pay the 4 months! That is only $60 and now I have to pay the entire 3 year contract or they will send this to the credit bureau!! I understand the importance of being on-time with payments. Sometime there are circumstances that take a minute to sort out. It seems to me that they need the money to stay in business instead of letting a member get their account up to date after a frustrating life event....really? $60 and you are getting attorneys involved. Sounds like they really value their members! DO NOT GET A MEMBERSHIP HERE!!

    Photos
    X-biking classes
    X-biking classes
    Good things come to those who sweat!!
    Good things come to those who sweat!!
    Sweat Today, Smile Tomorrow

    See all

    Sweat Today, Smile Tomorrow

    Studio Nine - cardioclasses - Updated July 2026

    Loading...
    Loading...
    Loading...