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    Recommended Reviews - Studio Outback

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    16 years ago

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    Cherry Tree Hill Yarn

    Cherry Tree Hill Yarn

    2.2(17 reviews)
    11.6 mi
    $$

    I can't speak as to how this business was in the past, but I can attest in 2018 and 2019 I have…read moreordered dozens of times and always been very happy. Keep in mind that this business liquidates yarn. They are extremely busy sorting, taking pictures, and listing yarn and craft items. I have only experienced mininal mistakes in my orders, I imagine mistakes sometimes happen when a small team deals with literal TONS of mixed stock from lys and estates. The only mistake I've experienced is only 2 of 4 of something I ordered was in stock. I was issued a refund. I've gotten to die for yarn in grab bags and sales. It has totally revitalized my stash and given my production work so much color and quality at so little cost. My weaving business has been taking off, and ive been getting large custom orders which I'm able to fill at fantastic prices because of this business. An order for a full sized wool blanket? Cherry hill sent me 2 pound cones of wool yarn for $1 a piece. When I've called the phone was answered. I've left notes on their fb and they've always been answered even though they are generally just praise and require no answer. I tell my friends and family about this place. I tell crafters I meet in town. It's incredible. However, if you're looking for a lys where workers have time to talk about your WIP and make you a coffee, this is not that. Your purchase of a quality skein of yarn for 40 cents does not pay anyone's hourly wage, but if you want some fantastic bamboo needles for 2.00, or to stash up, help businesses that are moving on and help yourself to a good deal, it is here. Sorry for the rant, I seriously can't believe the nerve of people sometimes. I'm guessing after they left their bad reviews they still came back for the sales, bc the sales are incredible. Matching labeled balls of silk yarn from a 3 pound grab bag i paid 7.50 for? And they complain?

    I hate writing a negative review but felt that others who may shop here should be warned. The…read morecustomer service is so bad, attitude is nasty and shopping on the site is as difficult as it comes. Many will not even be able to browse through the categories so may not find what you are looking for anyway. I was given a coupon code to use but it continued to fail. I went ahead and placed my order and contacted the shop during operating hours to see if they could apply the discount. They refused several times and got extremely defensive. I have now received the yarn I ordered and the color is so far off that I may not be able to use the yarn for the project it was intended for. From what I read here, they do not exchange or refund orders. I will not even try because I have already encountered the nasty attitudes there. I will not buy here again and would not recommend that anyone else shop here.

    Studio Outback - photographystores - Updated May 2026

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