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    7 years ago

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    Hue Hair Lounge

    Hue Hair Lounge

    4.5
    (114 reviews)
    3.3 km
    $$

    I came to this salon again because last time, Megan (the owner) did my hair color and the results…read morewere absolutely beautiful -- perfect for my daughter's wedding. During that first visit, Megan was highlighting my hair and, because I swim a lot, there was a reaction. It took some extra care, but she made it work. The end result looked amazing, and I left very happy. Because of that great result, I trusted the salon and booked another appointment by phone several days in advance. The receptionist pulled up my profile and scheduled me with Joselyn. Joselyn was aware of my previous visit and even brought up the last incident herself. I explained that I hadn't been swimming for about three weeks, so my hair wasn't freshly exposed to saltwater. We discussed what I wanted for at least ten minutes, and she even mentioned doing a test strand -- which I thought was a great, professional idea. Then she left to grab the color and came back saying she would not work on my hair at all. "Saltwater exposure and dead ends." Seriously? "Summer time!" That's not a reason to refuse a loyal, paying customer. Everything from my last appointment with Megan was right there in their notes, so they knew exactly what to expect. Yet I was still turned away -- not even offered a haircut or an alternative. When I asked if someone else could at least give me a trim, she said, "We're pretty light today." I walked in expecting professional service and walked out ten minutes later completely refused w/ nothing. I'm beyond disappointed. If you advertise yourself as a color salon, you should be confident enough to handle color -- not back out of it after an appointment is already booked. This is supposed to be a professional salon, yet they couldn't handle a standard client request. I left feeling disappointed, frustrated, and honestly insulted. If a loyal, respectful customer can be refused like that, something's seriously wrong with how they're doing business -- and who they're hiring

    This is my hair salon. I found them through reviews and have been coming here for 2 years now…read more Katie always takes care of me and I personally love the ambiance of the studio. It's small and cozy and the staff are always nice and polite. I needed a colorist and Katie was my girl. Thank you guys for everything!

    Photos
    The sleek brazilian blowout!
    The sleek brazilian blowout!
    Beautiful beige tone!!
    Beautiful beige tone!!
    Brazilian blowout!!

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    Brazilian blowout!!
    Head Harmony Spa

    Head Harmony Spa

    4.2
    (11 reviews)
    1.3 km

    Dropped in with my sister today for a scalp and face massage. The moment we walked in until we left…read morewas amazing. The environment was calm and peaceful and the massage was really relaxing. It was really worth it. I would definitely recommend this place.

    I really wanted to like this place, but unfortunately, this was one of the worst massages I've ever…read morehad. My friend booked the appointment for the three of us, and I specifically mentioned before the service that I did not want the facial portion of the package. The front desk reassured me that it wasn't a facial -- just a light face massage -- but that turned out to be completely untrue. The experience went downhill immediately. We received almost no instructions about what to do or expect. Once I laid down, my masseuse started working directly on my face without saying a word. She never asked if I was wearing makeup (which I was), and began rubbing and tapping my face in strange circular motions, then applied some unknown substance. I told her to stop and explained that I have allergies and didn't want anything put on my face. Because she didn't speak any English, another staff member had to translate. She stopped briefly, wiped off my face, but then started massaging my face again with the same unknown product. At that point, I was extremely upset and uncomfortable. She also pressed down on my eyelids several times, knocking off some of my lash extensions and even dislodging one of my contact lenses. Afterward, my friends told me they had almost identical experiences. One of them had oil and water get into her eyes, and the masseuse was extremely rough. By the end of the session, all of our faces were burning. I had also added a hot stone massage, which I deeply regretted. It felt awkward and unprofessional -- at one point she just handed me an oily stone to hold for no reason. She kept pulling my hair throughout, and my friend said her stylist didn't even use conditioner, only shampoo, which makes no sense for a "head spa." At the end, the masseuses began hitting the backs of our heads and pounding on our backs and shoulders -- not in a therapeutic way, just harsh and uncomfortable. There were no instructions afterward; we had to figure out ourselves that we were supposed to move for a "blowout," which ended up being a quick, rough blow-dry using cheap Pantene products. To top it off, as soon as the massages were over, the masseuses literally ran out of the building, and the host seemed eager to rush us out as well. Overall, this was an extremely disappointing and uncomfortable experience from start to finish. I truly hope management takes this feedback seriously because the lack of communication, professionalism, and basic care was unacceptable.

    Photos
    Head Spa Katy
    Head Spa Katy
    Head Spa Katy
    Head Spa Katy
    Head spa

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    Head spa
    Creative Chemistry Barbershop & Salon

    Creative Chemistry Barbershop & Salon

    5.0
    (8 reviews)
    2.0 km

    Absolutely an awesome experience with Roni, I was in hair hell and now I'm in hair heaven. I walked…read morein deflated and dejected by the shabby work of an overpriced and supposedly upscale salon. Well Roni is a true Master of her craft, she fixed my straw yellow hay looking hair and made me Instagram worthy. She gave me my ash blond I was in need of and a superb cut. I have found my go to salon. Hands down the best color and cut of my life. Thank You Roni for the amazing service

    About a year ago, I had a HORRIBLE experience at a salon in Sugarland and I was TERRIFIED to go…read moreback to a salon, so I allowed my hair to grow out. I was finally sick of looking at the brass in my hair, so I decided it was time for a change. I have never had balayage done to my hair before and wanted to see if it could be a possibility despite the train wreck the previous salon left me with. I'm not exactly sure what my expectations were because of how badly the color of my hair was, but I definitely did not expect for Summer to perform the miracle she did on my hair! I am SOOO in love with my hair! Summer and Roni stay well educated on the newest tips, tricks, and products. I am TOTALLY IMPRESSED. I have finally found MY salon! I refuse to go anywhere else! They were honest from the very beginning on what I could expect at the end of my appointment, but Summer definitely went above and beyond. Summer took her time, explained the process she was doing to my hair, elaborated on the products she was using, and we had nice conversation throughout my entire appointment. I have never had anyone care about my hair the way Summer did and she was DETERMINED to make my dreams come true. I can't wait to go back for my touch up! Thank you Summer and Roni!

    Photos
    Creative Chemistry Barbershop & Salon
    Creative Chemistry Barbershop & Salon
    Creative Chemistry Barbershop & Salon

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    Lam Hair Design

    Lam Hair Design

    4.6
    (59 reviews)
    2.5 km

    The salon was nice and clean plus great customer service and very knowledgeable and professional…read morehairstylists!

    When you are a stylist, your clients expect not only professional skills, but also clear and…read morerespectful communication. I came here with my sister, who has been a loyal customer for over two years, and unfortunately, our most recent visit left a bad impression due to the unprofessional behavior of one of your stylists. As small business owners ourselves, we know how important it is to treat customers with respect--especially loyal ones. This experience did not reflect that standard. To the owners and management: it is important to ensure your staff are properly trained in both communication and customer service. Clear language skills and professionalism are essential in this industry. Also, not every customer is looking for discounts or free services--we are simply looking for quality work and respectful treatment. During this visit, my sister's beautiful hair was shaved in the back with a razor to correct a cut that had been done too short. Using a razor in that way on a woman's hair is highly unprofessional and unacceptable. We understand that mistakes happen. We are all human, and sometimes language barriers or misunderstandings occur. However, what matters most is how those situations are handled--with kindness, accountability, and respect. This is a business that charges premium prices, and with that comes the responsibility to train and guide staff on how to properly interact with customers. We are not asking for refunds or free services. What we expect is acknowledgment, empathy, and clear communication about next steps--instead of being immediately asked to remove a negative review in exchange for a free fix. We hope management takes this feedback seriously and uses it to improve the customer experience moving forward.

    Photos
    Balayage
    Balayage
    Before
    Before
    Color correction

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    Color correction

    Studio RDZ - hairstylists - Updated June 2026

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