February 2026 As a person that strives to buy from locally…read moreowned businesses, my personal warning is to stay away from Gordons Jewelers, Boonville, MO. In September 2025 I purchased one of their mediation rings ($200+}. The ring broke 4 months after the purchase. When I went into the store (Feb. 08, 2026) to request a repair or replacement, I was surprised by the lack of customer service, as I was told they would "get me a quote" for the repair. When I raised concerns that I just purchased the ring 4 months ago and was not expecting to pay for a repair, they replied that we will have to look at it (they were looking at it, and the jeweler was right there). I again expressed concern that I would be expected to pay a repair on a ring that was purchased 4 months ago. I asked if there was another ring in stock (they did not offer another ring in stock) and when I asked for them to check, they said that there is not another ring in that size in stock. They also did not offer for me to choose a different ring for replacement. When continuing to ask questions, I was told it would be MONTHS before they know IF I would have to pay for the repairs because the company that Gordon's purchased the ring from is in Canada. This was not my first purchase at the Boonville Gordon's (so I am a repeat customer). But this will be my last. Beware of purchasing at Gordon's in Boonville, MO. If you choose to shop there, my personal experience reflects an extreme and disappointing lack of post-purchase support and customer service.

New Raving Fan! As I…read morewas hustling to find a College gradation gift for my son, I recalled him mentioning his want for a higher quality watch. So I prepared to drive to Columbia (I live in Boonville), as I'm accustomed to doing with my larger purchases. Before making the drive, I googled watch stores in Boonville and found Gordon Jewelers. "Audrey" answered the phone and provided insight into their watch selection; genuine customer service over the phone. (This type of great service is becoming too rare in todays retail) I arrived an hour later and had outstanding service from Mark, Audrey and two other ladies (didn't get their names). Yes, I would expect Customer Service to show/explain the product; however I'm extremely excited that I found the watch I need, at a price I like AND got it engraved, AND gift wrapped!!! All within about an Hour! As I was waiting on the engraving, I was shown some (engraved) cross-necklaces that will be awesome Christmas gifts for my daughters. Hey Folks, they have Christmas sales, Check Them Out! I'm so glad I made the call! Thank you Mark, Audrey and the Gordon Jewelers Team! Raving Fan, Raymond Sosa

Wonderfully nice people. I had fun shopping for a gift for my wife. The atmosphere and layout of…read morethe store are exceptional. Personal and friendly assistance. Mark Callis helped me with my purchase and when I left I had made a friend and he had made a repeat customer. Shopping there was a cool experience.

Came here looking to get a ring sized. The lady was really informative on what they had to do. I…read moredropped off my ring and within 5 days I got a text to let me no it was ready to pick up. They did excellent work I highly recommend this place for all your jewelry needs. While I was there I had a battery changed from my watch 5 bucks can't beat a deal like that.

Rachel and Rob from Betz jewelers professional, knowledgeable, and incredibly customer-focused…read more They take the time to answer questions, educate their clients, and make the entire process feel comfortable and pressure-free. Their background brings a level of expertise and credibility that really sets the company apart. If you're looking for honesty, great service, and people who truly know their craft, I highly recommend them.

Service, selection and Millie lives it. We always receive good service and recommend them to our…read morefriends.

I had such an amazing experience with Buchroeder's!…read more Before this time that I purchased jewelry, I had only been to Buchroeder's once, with a friend who was shopping and I had felt intimidated by all the beautiful stock since I wasn't the one who was shopping, but this second time I visited the store was so different. My fiance and I were browsing around the front display cases when one of the jewelry consultants, Sara S. came up and greeted us. Sara was so warm and genuine and had such a bright smile and she immediately made an effort to get to know me, rather than to get to know what my price range was. I didn't feel any pressure to buy, Sara just made me feel comfortable and made an effort to get to know my style. She showed me some gorgeous Sapphire rings (exactly what I asked for) and then when they weren't quite right, but she could tell they were getting closer to my style, she took me to a case with diamond ring settings and pulled one out that she seemingly pulled from my brain! She seemed to have understood my style from our short 20 minutes together and found the perfect one for me. It didn't have a Sapphire set into it yet, but she showed me how it could be customized to be exactly what I wanted. She assured me every single step of the way that she would not let me get this ring unless I absolutely loved it. She prepared an estimate of the price for me with genuine and lab-created Sapphires as soon as I asked for it, and gave me an estimation of how long everything would take to arrive and set and size if we ordered it, but Sara never put any pressure on us to order that day. She made herself available by email and text and phone and she kept in excellent contact with me about the ring in the following days, sharing pictures with me (I was so entranced with it, I forgot to take a single photo while I was there!) and answered all of my questions. She was so patient. I probably emailed her back and forth 10 times in 4 days. She gave me her honest opinion and assessment of the quality and value and my fiance and I were back in there 4 days later to purchase the ring. Over the course of the 4 days of emailing, I asked her to order the Sapphires and they literally took less than 1 DAY to arrive. On the day that we came in to purchase the ring, they showed us the Sapphires and the setting again and confirmed all the pricing with tax. This time, my fiance had brought in his mother's engagement ring (with her blessing) to see if trading it in toward part of the purchase price was an option. The owner himself, Mills, came out to speak with us and explained the process of how depending on the style of a ring it might be worth a certain amount altogether, whereas other rings might be just worth the value of the gold and diamond(s) they are made from. Mills carefully took the time to look over our ring and was able to give us the value of part of the ring toward our new purchase (and gave us back the diamond we decided not to sell), which we really appreciated and did not expect since it was an older ring and not in the current style. Sara and Mills also took care to explain the financing options to us. They were so thorough about it, they were still explaining things to us after the store closed and they other consultants were putting the jewels around us in the safe for the night! It was such an amazing feeling to have so much attention and care paid to us! After purchasing they estimated the ring would take only 2 days to set and be polished and ready to be picked up (which is so fast as it is) but it was again only 1 day later and I had my amazing engagement ring on my finger! My fiance had to pick up the ring the next day while I was at work, so I wasn't there, and apparently Sara wasn't working that day either, so she texted me the next afternoon to congratulate me on my ring and say that she wished she had been there to see me get it in person and to check that it fit just perfectly. That extra attention is really what makes such a difference in this local business and what I would recommend so much about Buchroeder's. My fiance and I made sure to go back a few days later to purchase their insurance plan, (Sara had left a pamphlet for us with the ring box) because it is an excellent deal with no deductible(!) and offers full repair or replacement for mysterious loss (which is basically my biggest nightmare now). My fiance and I are now in the process of working with Sara to order HIS wedding ring and I absolutely LOVE working with her. She has been emailing us additional info about what metals he can choose from and pricing and she is just so thorough. Sara S. is the ideal jewelry consultant (as I am sure everyone is at Buchroeder's) and it seems everyone there is willing to go the extra mile (or 7 or 8!) to make your experience perfect. I just wish I could afford more jewels so I could shop there more!

Their website contains a Rolex repair section stating they are "your Rolex repair experts". I took…read moremy Rolex to them for a complete service. The young lady that came to check me in asked me when was the last time I had replaced the battery. I should have turned around and walked out immediately. She said that the jeweler wasn't there for a week. I left the watch. She called me a week later and said that they would have to send it to their "source " for repair and the cost would be $2200. I called Tivol in KC and they quoted me $990 for a complete overhaul. - Buchroeders website claims are flat out lies. - They then tried to gouge me on price Stay away from this company.

I have lived in many cities in the US. The best jewelry store and repair bar none is Blue Diamond…read morein Hamilton, Missouri. The owner, John, also is a jewelry designer. He is honest and pricing is reasonable. I highly recommend Blue Diamond. In every way, they are five stars.

From the owner: Blue Diamond Jewelers is a locally owned and operated jeweler and small family business in…read moreHamilton, MO. We specialize in custom jewelry and offer a wide variety of jewelry and services no matter what you are looking for. Our experienced professionals are here to provide you the highest quality service, and the best jewelry you will find anywhere in the Hamilton, MO area. We look forward to seeing you!

I absolutely love this place. Rebecca is so sweet and easy to work with. I only take my jewelry to…read moreher for repair. I love spending time looking through the store for all their treasures available. This is the best place to go when you're shopping for someone special. They have the best selection of so many gifts including estate jewelry. Next time you want to have a unique and fun experience stop in to this place. You won't regret the stop. Super friendly non pretentious staff ready to help.

We had a great time shopping at McAdam's Ltd this holiday season. I think they were shopping just…read morefor us when they bought for the holiday collection. McAdam's Ltd not only has the best choices but also the best prices in town. And I was surprised that every time we came in (and we did it a lot) there was something new that caught our eyes and we had to have it. Because of the beautiful and unique nutcrackers they have we now have started a nutcracker collection that will bring us back next year.

We were looking for a jeweler to see about selling some old gold and diamonds. We spoke with Mary,…read morewho was very helpful. She looked at what we had, examined the items, and gave us a very fair quote. They were very friendly and professional, and we were treated like we were friends. We will definitely recommend them and will return to shop there again.