Had the best time with Feven. Thank you for being so attentive to my skin and taking care of my…read moreneeds.

STAY FAR AWAY! I had…read morean appointment scheduled for 12/12 at 2:15 PM. On 12/11 at 10:04 AM, I received a text asking me to confirm with "Y" or cancel with "X." I was at work and wasn't able to respond immediately. By 11:18 AM the same morning, my appointment had already been rescheduled without my consent. When I reached out for clarification, Jazmine asked if I wanted to reschedule. I explained that I found it strange and concerning that my appointment could be moved without notifying me. She insisted that nobody had rescheduled it, even though I had the confirmation texts proving otherwise. I sent screenshots in case there was an internal issue with messages not showing, but she continued to repeat that "nobody moved it." Because I've had previous negative experiences with SkinLaundry, this incident with Jazmine was the final straw. Being told something didn't happen, when I had proof it did, is just dishonesty. When I ultimately canceled my membership, she added a note claiming that I was rude to the staff during scheduling. My screenshots show the opposite. At no point was I rude; instead, Jazmine was dismissive and unprofessional. When speaking verbally on the phone, she told me she had apologized in the text messages, yet there is no apology anywhere in the conversation. I then spoke with the manager on the phone who essentially brushed off my concerns and told me I was being "snarky" for simply asking whether my appointment would keep getting rescheduled. As a paying client, I think it's reasonable to want consistency and transparency. Overall, I cannot recommend SkinLaundry. Their customer service is unprofessional, and the environment is biased. Managers seem more interested in protecting their staff than addressing legitimate concerns. On top of that, the treatments themselves are not worth the cost; there are other places that use more effective lasers and deliver faster results. I'm including screenshots below to support everything stated. I apologize if it's out of order. I uploaded them in order and Yelp reorganized it.

Such an amazing experience with Sameera at Skin House. I booked the Glow Reset with dermaplaning…read moretwo weeks before my wedding and it was the perfect pre-wedding treatment. I left with radiant, glassy skin and felt completely wedding-ready. Sameera is incredibly skilled and takes the time to tailor everything to your skin while also educating you along the way. The entire experience felt relaxing, elevated, and results-driven. Highly recommend if you're prepping for a big event!

I've been coming to SH monthly for the past 2 years and it's transformed my skin. When I started…read morecoming in I was struggling with congestion, acne and overall angry skin but after seeing their wonderful estheticians my skin is clear, glowy and I feel like I know how to manage my skin. Mercedes is wonderful and I look forward to seeing her every month. She took the time to understand what my skin likes + doesn't like to make sure I get the best treatment and a routine I can take home. Highly recommend Mercedes and the rest of the Skin House crew.

Loved the vibes and a beautiful place. The best Spa i been to so far . Rescue Spa has so many…read morethings to afford. They explain everything in details what they doing and why . And gives the best advice on different things. Like the facial she explains to you what she doing and the best products for this or that . Well, clean place ,I have ever seen . So, friendly and helpful in anyway they can . I would definitely recommend anyone to go to Rescue Spa in Philadelphia. Absolutely a 5 stars place. They offer so much . So go to Rescue Spa in Philadelphia, you will be glad you did .

This spa was spotless, with a beautiful interior that its central Rittenhouse Square location…read moredemands. The front desk and merchandise area/store are in the first floor and services are rendered on the second level. I received excellent service from Simone for my facial. Other Staff was pleasant and welcoming, as well. My face was radiant soft and smooth after my service and I appreciate the tailored recommendations for care and products I received. Massages, nail care etc. are also offered, in addition to facials. The services are not cheap, however, you may find the quality and experience to be worth the cost.

Went to this location for a treatment. It's always a hit or miss when trying a new LaserAway…read morelocation when it comes to customer service. There were 3 representatives at the front desk and they were all so kind and inviting. They brought me water right away and took me back to the room early. The nurse was so sweet and personable, she made me feel like we've been best friends forever. I love this location!

My experience was horrible you can't trust nothing at this place. I paid 1847.00 for horrible lips…read moreinjection with scaring and no Botox when, I paid for 80 units. The asia lady there was horrible didn't do what I paid for. Also they don't understand why you have to upgrade for if the men are low class

Best acne facial in Philadelphia. A small shop that gets big results in South Philly.read more

Third time is a charm, they say, and that's definitely the case with my experience at Advanced Skin…read moreCare. I had previously been to two estheticians for my sudden onset of hormonal acne. The first gave me no instructions for home care, which I now know is crazy. The next person took a holistic approach to skin care, which I really was interested in, but skin got SO much worse in the 4 months under her care- it was really unbelievable. The products that she gave me gave me a ton of comedones, which made the texture of my skin so awful. I found Advanced Skin Care online and got two personal recommendations as well, which confirmed for me that I was making the right choice. It took some time to get things under control, but in the 4 months that I've been there, I have gone from grade 4 acne to grade 2 (at my last visit). It's been one month since my last facial, and I have had zero blemishes. I used to have 5-6 blemishes show up every 1-2 days. Ydali is really great! She is the only person I've seen there. I like her no-nonsense, careful approach. My skin is very sensitive and she has given me explicit instructions for incorporating each new product so that my skin could acclimate. She hasn't ever pushed products or services on me, which I really appreciate. Whenever I have had questions in between appointments, I have been able to reach her for help. I honestly don't even want to think about what my skin would look like right now if I hadn't decided to come here...

Poor service unless you stand next to Sisley or Tom Ford cosmetics the sales associates don't…read morebother to help...

I stumbled upon this beauty bazaar on my way somewhere else having time to spare so I popped in to…read morebrowse. I had never heard of Blue Mercury and being a dedicated Sephora/Ulta girl I was curious too see how they stacked up. The store is very nicely laid out, the products beautifully displayed and the associate I talked to was quite friendly. I could see immediate differences that set Blue Mercury apart. First where as all of them have makeup brand reps that will do brows, lashes and make overs at their counters and just as Ulta has a full on hair salon, BM has a spa which is definitely cool. Also, BM is stocking brands you can only find in better department stores like Nordstrom and Saks. Brands like Tocca, Aerin, Claus, etc. And last, they have an amazing variety of candles and fragrance diffusers for your home.

Think there may be some miscommunication about when they're actually open. Online said they were…read moreopen and at the door everything was locked up & no one answered the phone. This isn't the first time I've had their issue Sucks because I enjoyed going there many years ago but need a place that's consistent. Their threading services are decent esp for such a cheap price.

i have always had thick eyebrows with a medium arch. the lady i usually go to was not there. i…read moreshowed her a reference photo of how i wanted them to look, they were supposed to be same thickness and medium arch. she took off way too much and now my eyebrows are super thin and uneven... i am in CRISIS. i told her they were too thin and that is not what i wanted and she kept saying for the arch i want, this is how they're supposed to be. i will NEVER come back here again

Stacey was my aesthetician for my first appointment. I had come for a microdermabrasion with LED…read morelight therapy courtesy of a Groupon deal, and a need to correct my hyperpigmentation, acne scars, and uneven skintone. I want to start off by saying that they are very considerate of COVID-19/illness precautions. I unfortunately had to cancel my original appointment last minute due to a sudden upper respiratory infection (confirmed not COVID, thank goodness). They were very understanding, and followed up with me on making sure there was enough time for me to be 100% healthy before coming in. Stacey was a sweetheart, and knowledgeable. I asked her about personal treatment recommendations for my skin, and she answered all of my questions without being pushy so I could decide if I wanted to add-on. I ended up staying for IPL therapy, microneedling, microcurrent and extractions in addition to my original services at a verrryy reasonable intro price. She took her time with caring for my skin, and before I knew it 2 hours had passed in which I was in and out of sleep the whole time! Stacey was also kind enough to share her contact info with me so if I had any questions on skincare or treatments, I could reach out to her directly. I appreciate the accessibility post-appointment. Thank you again Stacey!

BEST OF PHILLY! Ana is a wise, experienced master esthetician. She is very kind, welcoming, and…read moreeducated. I cannot recommend Ana Pesce enough. YOUR SKIN WILL LOOK BETTER! I'm 57, my skin looks better now than it did three years ago!! Go see Ana. Get pampered, learn how to take care of your skin, and get ready to GLOW... The absolute Best!!