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Recommended Reviews - Stylo Homes
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12 years ago
AVOID Stylo Homes Furniture Store in Fyshwick Canberra or online!!! I like to share my horrible experience with Stylo Homes furniture store with you. Hope this will make anyone who is going to buy any furniture from this store thinks twice. I bought a lounge from this store at end of July last year. The item was a display unit for $950 after 50% discount. I was told by the store owner nothing wrong with this lounge. In mid-November after this lounge being used for less than 4 month, one side of back panel came off the bottom frame. I found from the broken area that the lounge base frame was built with thin chip boards (18mm thick) that hold back panel with two screws. When the back panel loaded for a while, the screws are pulled out and the chip board cracked. As a structural engineer, I know this design is not correct and the fixing won't be able to take the load when someone leans on the back panel. When I contacted the store owner Yasey, he claimed that all their lounges were built in this way. He also said that all floor stocks in their store have no warranty and I suppose to inspect carefully before purchase. The store won't do anything for me. How can you inspect the sofa frame that is sealed by fabric? I paid $950 for a sofa bed that did not last for four months. What a joke! After the involvement of the Fair Trading, The store owner Yasey came to inspect the damaged lounge and acknowledged that the lounge wasn't assembled correctly by the store. The support steel pins that designed to support the back panel load were not installed by the store. Although the store accepted responsibility, Yasey refused my request for a refund and promised to repair the lounge for me in January. He collected the lounge in mid-February and promised to return the repaired lounge to me in two week time. Now one month has passed, I haven't had this lounge back. It has been four months since this lounge broke down in last November. I am very frustrated and stressful during this period. I waited for a couple of times for Yasey to come to inspect the lounge, chased Yasey many times to come to pick up the lounge for repair, and chased many many times for getting the repaired lounge back! I will have to take Stylo to court if I don't get the repaired lounge back by the end of this week. If you don't want be in this situation. Stay away from this store!! This business does not deserve even one star. read more
11 years ago
They are so brilliantly bad. Similar experience to previous reviewer. No warranty on floorstock. Sofa breaks and they don't give a dam. Go and see fair trading they say. Save the stress , avoid these people at all costs. read more
9 years ago
I would say stay away from this unprofessional shop, I brought a bedframe cost 1250 from them , after 3 months of use it got a larger crack on many places, I contacted them and informed , They said for this price , I can not expect good quality, I lodged complaint through Canberra connect and waiting for a replacement or refund... will post the outcome... ... I found some of my friends also have similar experience with them... So think twice before buy anything form this shop... you can expect a hidden trap.. read more
10 years ago
I had nothing but good service from these people. Their range of art-deco syle furniture is different and stylish. It has has transformed our apartment into a magazine look. They are worth a visit. read more
10 years ago
0 star rating!!!! We were also victims of this horrible person YASEY! Very unprofessional, nasty and verbally abusive person who claims to have 8 years of good customer service experience. Please do not be fooled by this person and his store. VERY DODGY!! Their furniture is of very poor quality, biggest mistake of our lives to buy a lounge set of $2500 from him. I complained about the lounge set that was delivered to us, defective screw mechanism, item was delivered in a sack without instructions, poor quality foam, edges not properly sewn. When i called him up to tell him of the defects, he kept insisting that the sofa was "perfectly fine" when he hasnt even inspected what he delivered to us. You just know a company is dodgy when they cant even send a person to check the defect. He told me to "fuck off" and hung up. Really unbelievably horrible experience. I cant believe businesses like STYLOHOMES and people like YASEY can be allowed to operate a business in canberra. PLEASE DO NOT BUY FROM THIS STORE AND SPARE YOURSELVES FROM BEING VICTIMIZED BY THIS DODGY BUSINESS!!! I agree with you, Yasey is a two-faced person, and should not be given a permit to operate a business in Canberra and Australia. They prey on people's hard-earned money. read more
More info about Stylo Homes
8 Townsville St
Unit 3
Fyshwick Australia Capital Territory 2609
Australia
Directions
(02) 6239 3738
Call Now
Visit Website
http://www.stylohomes.com.au
Hours
What time does Stylo Homes open?
What time does Stylo Homes close?
Outdoor Amenities
Does Stylo Homes have parking?
Yes, Stylo Homes has parking options.
Why does Yelp recommend reviews?
1 review that is not currently recommended
The reviews below are not factored into the business's overall star rating.
11 years ago
DO NOT BUY FROM THIS STORE!! I bought a lot of furniture from them just before Christmas, more than $3000 worth. I bought a dining table and chairs, entertainment unit, coffee table, and bar stools. They were all incorrect or damaged, and the store refused to give me a refund. Firstly, delivery was more than a day late. They called on Saturday morning to say they would deliver soon, but didn't end up arriving until after 5pm on Sunday afternoon. They did not explain that all furniture would be flat packed. The boxes were covered in concrete dust, which went all over my carpet. All instructions were in Chinese, and many of the parts were chipped, broken, damaged or incorrect. They delivered the incorrect dining table, which was missing parts and would not fit together. The legs of the dining chairs were covered in scratches, and some of the stitching was coming apart. The stools had silver pen marks along the seams where lines had been drawn to stitch together. The glass in the entertainment unit was chipped in the corner. It was so close to Christmas that I had to order new products from another store, and I asked for a refund. Yasey and Pir both argued with me, they wanted to come to my house with unbroken pieces and put the furniture together for me. I said no, I want a refund. They kept refusing, and told me I would have to go to Fair Trading if I wanted a refund as they would not give me one. Now I have a garage full of damaged furniture that they will not take back and I cannot use, and I'm taking them to Fair Trading to get a refund. These guys are DODGY!!! BEWARE!!!! read more














