I feel that they do treat me right the physicians and I get help the way I need it and they take…read morecare of me fast. But I feel discriminated by this hospital by the care that I have been provided.

OMG!! My brother was in ICU fighting a pneumonia and Sepsis. Dr. V Mai came in to tell my brother…read more"your kidneys and your heart are shutting down." You're not going anywhere anytime soon. As he started to leave after dropping that bomb, my brother asked him a question and this so called professional walked away!! Who does that!! Why?? Only after leaving St. Bernadines hospital, did my brother start improving. I'm blessed to say he may be going home next week.

HORRIBLE DENTAL! The dentist could care less, he's just there for ez $$. I went in for a partial,…read moreshould only take days to receive. The lab kept getting it wrong, how tho, when they have the mold? First it was too big, then it was too small. The dentist is slow. He just kept trying to dismiss it, "well, we can try again". WTH? He didnt offer to call the lab, figure out nothing. After a MONTH, I demanded a refund. The office mgr contacted the lab, gets back to me, telling me, they dont want to refund, but try for the partial a 3rd time! She even asked if I wanted to talk to lab! WTF! NO! I didnt do business w them, I did business with this incompetent dental office. I told her, YOU talk to them! Shes slow to get back to you as well. Finally, she calls me to tell me I can pu the ck. Dont sponsor this facility, they dont have your best interest at hand. This is just a job to them nothing else. They will brush you off, if you let them.

hispanic lady with the black hair at the front desk is very very rude making rude comments as if i…read morecannot hear her ( im sitting less than 10 feet away )

Don't waste your time doing ultrasounds or anything at this shithole. Wife came here for hers was…read moretold she would have the photos uploaded online to view which was weeks ago and now when we try to call to ask about the photos all we get is the run around and transfers and told to go online to message them but yet nothing ever changes and the photos still haven't been uploaded. We for sure will never waste our time with this place again and I would recommend to everybody avoid this place completely their to busy finger popping each others assholes to do their damn jobs. You can get better service literally anywhere else but here. Hell you'll probably get better service in a third world country than you would here!

I recently switched OBs, and found myself at SACHS at Loma Linda. It's in a new building, which is…read moregreat. However, you shouldn't let the glitz and glam fool you. This place is clean, sanitary and well-kept, but I've waited more than an hour to see a doctor after being put in a room and having my vitals taken. Nobody has time for that. I work, I'm busy, and baby appointments make me anxious. It just shouldn't take that long. I'm also not a huge fan of the lack of communication. Trying to reach the office directly is a chore, and I've only been able to do it once. Additionally, on two separate occasions, I've been given one result at the office, then another over the phone a day later. It's like a resident deals with my chart in office, then an attending looks at it later and Is like, "Nah, son." So, that's annoying, especially when dealing with pregnancy. However, I will say that the staff here is very friendly. They're very, very friendly and they take lots and lots of notes. So, since I'm stuck with them for now, it's not too bad, but they could do better.

These people are crazy, I waited an hour and 45 minutes just sitting in the waiting room, to be…read moreseen. When I asked to reschedule because I did not except a follow up visit with my primary care would take 3 hours they told me I could not reschedule until 3 months. I had another appointment to go to. They should tell you when actually do schedule an appointment that the appointment will take 3+ hours. Once the doctors (which by the way you will never see the same doctor or PA) but once they do call you back after waiting an hour and 45 minutes the doctor rushes through your appointment not listening to anything you say. You are not a valued patient, they have no interest in your health or helping you get the healthcare you need, you are just an insurance check payment to them and they treat you as such.

Horrible service I was the only one in the waiting room and it took 1 hour just to get to me. Not…read moreonly that the small young asian lady was just flirting away with her work husband I stepped out to use the bathroom and right away her work hubby scoots away in his rolling chair knowing they're just chatting instead of working while I'm in pain and it took her a whole other hour of me waiting for her to prescribe me medicine I already had been prescribed.

Parking. There's valet available during the week but not on weekends. Handicap parking is a small…read morearea right at the front of the adult hospital. (The new glass building) self park structures take a bit of a walk. There's two I used the lot on the south side of the hospital off Barton Rd and Anderson st. It's across the street off Barton. Multi level covered structure. Take the elevator or stairs to the bridge level, walk across the bridge. Then take elevators or stairs back down to ground level. It'll bring you in between buildings. The adult hospital will be on the right hand side. Gift shop will be at this entrance, follow the hall straight to the front check in area. You'll obtain a wristband to pass thru security desk. Just behind security are the elevators. To the left of the security desk is the cafeteria. All staff were very kind and helpful. While I was wandering around looking for the correct entrance a lovely staff assisted me and continued to walk me in the right direction. Over and beyond helpful always brings an extra comfort when family members are undergoing surgery or recovering. The quality of service here exceeded expectation.

It is my understanding that Loma Linda University Medical Center is a teaching hospital. Teaching…read morehospitals can be wonderful, and my experiences with UCI, another teaching hospital, have for the most part involved elevated, quality care. Unfortunately, our experience at Loma Linda was very different. On Friday night, I took my daughter in for a gastric-related emergency while she was in her first trimester of pregnancy. We were directed from the ER to the Labor & Delivery/Maternity area. I understand there are limitations on what can safely be done during early pregnancy, so this review is not about the medical care that was or was not provided. My concern is the astonishing lack of communication between staff and what felt like a notable absence of experienced supervision. My daughter needed to be evaluated by Gastroenterology. Having spent more time in hospitals with her than I ever would have wanted, I completely understand that specialty teams round when they can. Waiting for GI was not the problem. Eventually, a GI doctor came into the room, spoke with us, and after discussing the options, we decided not to proceed with an endoscopy. Fine. Then apparently he activated stealth mode. Five additional hours passed, and staff still seemed to be waiting for a procedure that we had already declined. During that time, we told three different nurses that GI had already been there and that we were not proceeding with the endoscopy. Yet somehow that information apparently traveled nowhere. By this point, we had been there approximately 15 1/2 hours, during which my daughter had labs, one bag of IV fluids, an ultrasound, and a great deal of waiting. Eventually, after we became increasingly frustrated and pushed for answers, another doctor came in and told us she was waiting for the procedure orders. That was the moment our patience finally evaporated. We explained, again, that GI had already seen my daughter and there was not going to be a procedure. At that point, I genuinely wondered: Does anyone here actually talk to anyone else? The discharge conversation didn't improve matters. The doctor explained signs of gastric bleeding that should prompt my daughter to return. I said that I had spoken with my daughter about letting me know immediately if those symptoms occurred so I could bring her back. The doctor then looked directly at my daughter and said, "You know, you don't have to tell her anything. You can come to the hospital on your own as well." She followed that by saying that if my daughter didn't tell anyone or didn't come to the hospital, she would be assuming that risk herself. She then looked at me and added, "No offense." It was an incredibly strange and unnecessary response to a mother saying she would bring her pregnant daughter back to the hospital if she began showing signs of another gastric bleed. I found the implication uncomfortable and inappropriate. After approximately 15 1/2 hours, my daughter was finally discharged. Loma Linda, if you're reading this: do better. A teaching hospital should be teaching more than medicine. Communication between physicians, nurses, specialty teams, and patients is part of patient care. When three nurses are told that a procedure has been declined, yet hours later a physician is still waiting for orders for that procedure, something in the system has broken down. And while I understand that teaching hospitals rely heavily on residents and physicians in training, patients also deserve to feel that appropriate supervision and experienced medical leadership are present and accessible. We didn't expect instant answers or VIP treatment. We expected communication, coordination, and confidence in the people caring for a medically complicated pregnant patient. On this visit, unfortunately, we didn't get that.

Do not DO NOT take your children here front desk is nice but the pediatrician is unprofessional she…read moreliterally google searches what might be wrong with the child. She told me to just massage my babies head and it would get fixed . Even the specialist said " I can not believe a doctor would tell you that , this is fixed with a helmet not a n massage . " I had to look for help else where because she would never advise good things

Front desk staff are distracted and busy talking to each other…read moreService was very poor The staff and providers make their own rules disregarding the patients rights and wishes The place was unsanitary a dirty used band-aid next to clean sheets

Great place! Doctor and staff are amazing. Love this place. Very blessed to have it here in the IEread more

The care I get here is laughable and the quality is even more so. I've been to a primary dr and 5…read moretypes of specialists and although they act like they really do care I warn you that they do not. I feel like I'm on an assembly line. The office experience is unnecessary and horrible. I do not recommend anywhere associated with Sac Health.

At St. Bernadine's Hospital For The Second Day Visiting My Fiancée's Sister Helen. She's Been…read moreLooking Pretty Good And Very Alert Better Than The Last Time We Saw Her About 8 Months Ago. She Looked Terrible And Almost Lethargic And Out Of It. Now She's Coherent And Asking For Us To Take Her Out And Home With Us. Poor Helen. Her Nurses Are Very Attentive And So Good To Her. We Are Very Grateful For Their Care And Kindness. Helen Can Be A Handful..!!! LOL...! But We LOVE Her. Keep Up The Great Care St. Bernadine's Staff.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

Went on a Saturday morning expecting it to be super busy but it was not. Was seen quickly. My whole…read morevisit was less than an hour. The PA that saw me was so kind, listened to everything I said and took care of my issue. They do ask you to sign a form stating you're there to address one issue only so they can quickly help others as well. I had no problem with that. The front desk and nurses were nice too. I will definitely be back and would recommend this location to others. Thank you UUC!

Fast, helpful, and efficient! Every visit has meet my needs…read moreand staff is competent in their responsibilities. Doctors are always quick and to the point without rushing you out. Waiting is never drastically long considering it is an urgent care and times will of course vary. My only complaint is for front desk window attendants, a smile goes a long way!

I had my first appointment on May 30, 2026 and I can't remember the names but the whole staff was…read morevery friendly and attentive to me. I felt welcomed and heard they spent a pretty good amount of time talking to me and explaining what needed to be done to address my issue. I have my next appointment July 10 and I hope all goes well because the other reviews I read are terrible. That would usually be my case ! , anywhere I go the Care hasn't been too well, but this place seemed OK. It was a hassle to do parking because it was on a Saturday so it was a long walk to the office other than that, everything else was pleasant thank you to the staff that made me feel heard and cared for.

This place is clearly not concerned with their patient's needs. I have been trying to get an…read moreappointment for a week now with no luck. They never answer their phones and if you are lucky enough to get through they will place you on hold and hang up on you. This has happened to me twice already. I have asked my PCP for a referral to another location. I do NOT want to be seen by "doctors" that do business like this... Terrible!