I've had positive and negative experiences here but can't complain too much. 98% of the time I have…read morebeen helped with my asthma attacks when I cannot get them under control myself. That is appreciated. Not all asthmatics will wheeze, and it can present differently so medical professionals just need to be aware of that. There was one PA who kicked me out of the ER in 2014 and nearly killed me and he doesn't believe other people's asthma attacks either. I'm talking about Kurt Harris. All the people he's ever failed are all over google reviews. The doctor at Cal State gave me an asthma treatment two days later and said she was incredibly close to sending me to the ER. I don't care that it was 12 years ago. I'll never forget that I came very close to not being here because he rendered zero treatment. I am very thankful a doctor realized I actually couldn't breathe right and helped me. I was in the ER last month and had a really great PA. She listened, asked questions and figured out that it was viral gastroenteritis after ruling out flu and covid. She made sure I wasn't dehydrated. Gastroenteritis isn't necessarily an emergency, but I never had a case that bad before and didn't know what was happening. she gave me some Zofran and a medication for stomach cramping. The gastroenteritis lasted a long time for me, so I followed up with primary and they did a lot of tests to rule out other stuff. The bathrooms need to be cleaner, especially the ones in the lobby. Also, there is a wide gap in the doors and that is not okay.

OMG!! My brother was in ICU fighting a pneumonia and Sepsis. Dr. V Mai came in to tell my brother…read more"your kidneys and your heart are shutting down." You're not going anywhere anytime soon. As he started to leave after dropping that bomb, my brother asked him a question and this so called professional walked away!! Who does that!! Why?? Only after leaving St. Bernadines hospital, did my brother start improving. I'm blessed to say he may be going home next week.

If I could I would give 0 stars, the communication on protocol and procedures is not clarified…read more. staff is rude... besides the nurses they were fine but the front desk and manager is rude. How are you a first time patient and they don't explain that if you need paperwork signed you have to Make an appointment or have the paperwork with you day of appointment makes no sense my time was wasted.. and the reason I went back to the office is because you can't get through to no one over the phone can't get no help. Advice for the manager instead of being on a power trip tell your medical records to answer the phone.. I can actually say LA doctors office are more efficient helpful and don't have no stupid rules like you need an appointment for some paperwork after being seen in the same week! I do not recommend this place don't care at all!! Hence the low ratings

The worst place ever that takes advantage of lower income clients. Everyone is rude, not…read moreprofessional and lazy. They make you wait forever. They belittle you. It's really sad that they can make a difference but are only greedy and want the money. Lie to receive the federal funds. Just because it's in the ghetto doesn't mean you have to act ghetto as well. You continuously hear nurses and Drs. complain about the place and work. Everyone looks so unhappy . Save yourself a headache because you will not get the type of care you need .

Don't waste your time doing ultrasounds or anything at this shithole. Wife came here for hers was…read moretold she would have the photos uploaded online to view which was weeks ago and now when we try to call to ask about the photos all we get is the run around and transfers and told to go online to message them but yet nothing ever changes and the photos still haven't been uploaded. We for sure will never waste our time with this place again and I would recommend to everybody avoid this place completely their to busy finger popping each others assholes to do their damn jobs. You can get better service literally anywhere else but here. Hell you'll probably get better service in a third world country than you would here!

I recently switched OBs, and found myself at SACHS at Loma Linda. It's in a new building, which is…read moregreat. However, you shouldn't let the glitz and glam fool you. This place is clean, sanitary and well-kept, but I've waited more than an hour to see a doctor after being put in a room and having my vitals taken. Nobody has time for that. I work, I'm busy, and baby appointments make me anxious. It just shouldn't take that long. I'm also not a huge fan of the lack of communication. Trying to reach the office directly is a chore, and I've only been able to do it once. Additionally, on two separate occasions, I've been given one result at the office, then another over the phone a day later. It's like a resident deals with my chart in office, then an attending looks at it later and Is like, "Nah, son." So, that's annoying, especially when dealing with pregnancy. However, I will say that the staff here is very friendly. They're very, very friendly and they take lots and lots of notes. So, since I'm stuck with them for now, it's not too bad, but they could do better.

These people are crazy, I waited an hour and 45 minutes just sitting in the waiting room, to be…read moreseen. When I asked to reschedule because I did not except a follow up visit with my primary care would take 3 hours they told me I could not reschedule until 3 months. I had another appointment to go to. They should tell you when actually do schedule an appointment that the appointment will take 3+ hours. Once the doctors (which by the way you will never see the same doctor or PA) but once they do call you back after waiting an hour and 45 minutes the doctor rushes through your appointment not listening to anything you say. You are not a valued patient, they have no interest in your health or helping you get the healthcare you need, you are just an insurance check payment to them and they treat you as such.

Horrible service I was the only one in the waiting room and it took 1 hour just to get to me. Not…read moreonly that the small young asian lady was just flirting away with her work husband I stepped out to use the bathroom and right away her work hubby scoots away in his rolling chair knowing they're just chatting instead of working while I'm in pain and it took her a whole other hour of me waiting for her to prescribe me medicine I already had been prescribed.

Parking. There's valet available during the week but not on weekends. Handicap parking is a small…read morearea right at the front of the adult hospital. (The new glass building) self park structures take a bit of a walk. There's two I used the lot on the south side of the hospital off Barton Rd and Anderson st. It's across the street off Barton. Multi level covered structure. Take the elevator or stairs to the bridge level, walk across the bridge. Then take elevators or stairs back down to ground level. It'll bring you in between buildings. The adult hospital will be on the right hand side. Gift shop will be at this entrance, follow the hall straight to the front check in area. You'll obtain a wristband to pass thru security desk. Just behind security are the elevators. To the left of the security desk is the cafeteria. All staff were very kind and helpful. While I was wandering around looking for the correct entrance a lovely staff assisted me and continued to walk me in the right direction. Over and beyond helpful always brings an extra comfort when family members are undergoing surgery or recovering. The quality of service here exceeded expectation.

I can't say enough good things about the care my mother-in-law received at Loma Linda University…read moreMedical Center. Going through cancer treatment is incredibly difficult, but the team here made all the difference. Every nurse we interacted with was kind, attentive, and genuinely compassionate. They didn't just treat her--they cared about her as a person and supported our whole family through such a hard time. The doctors were outstanding as well. A very special thank you to her oncologist, Dr. Kenni. He was not only incredibly knowledgeable, but also patient, reassuring, and truly compassionate. He took the time to explain everything and made sure we always felt informed and supported. The level of care we experienced here was exceptional. We are so grateful to everyone at Loma Linda for the compassion and dedication they showed during such an important time in our lives.

Unicare office on 190 Highland Ave. San Bernardino is an awesome outfit. For my medical needs they…read morehave been very accommodating, efficient and expedient. The Staff especially, they do not delay or forget about you wen there is an issue that needs to be addressed. I believe the staff of a Doctors office can make or brake the whole experience. They work together as a team in a very efficient manner, are very professional and courteous when I call for anything. Tu Nguyen Huynh is who I have chosen as my primary care provider and she is excellent. If you're trying to locate a good primary care out fit these guys will definitely prove to be one of your best choices! Also a shout out to the referrals office in Ontario, especially Merriam who has gone above and beyond in helping me get setup with my medical care needs. Thank you Unicare!

I wanted to be seen for my pregnancy. The girl in the front with glasses refused to give me her…read morename and wanted to schedule me for a month out. I asked if I could be seen sooner and she said no because there were no appointments available. I told her I called and someone told me to just come in. She ignored me and continued talking to the girls next to her. Will not return here. Staff is rude. Office is messy and the lobby is too hot. Don't understand why I was treated like that. Please add friendly staff in the front.

Great place! Doctor and staff are amazing. Love this place. Very blessed to have it here in the IEread more

The care I get here is laughable and the quality is even more so. I've been to a primary dr and 5…read moretypes of specialists and although they act like they really do care I warn you that they do not. I feel like I'm on an assembly line. The office experience is unnecessary and horrible. I do not recommend anywhere associated with Sac Health.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

The worst experience here after surgery! After surgery MD stated I can get pain meds at 5pm. I was…read morecontinuing to request and didn't get any until 7:30 pm. Food was the worst, and the silverware had to be returned 2x because it was DIRTY! The nurse kept calling me so pretty and Halley Berry for some reason when I look nothing like her. It wasn't a compliment to me it was unprofessional. They took 3hrs after my request to come and help me to the bathroom and no, they were not busy I could hear them laughing and joking outside. They never hooked me up to machine to check my oxygen levels which was the reason I had to stay there 2 days. I might as well have been home. SO that was wasted money spent. They were supposed to get me up and walk me around and never did for 2 days. There was a pain med schedule on the board and they NEVER adhered to it. My surgeon was furious and they blamed ME the patient for not calling THEM when I was literally speaking to them to provide it. Go ANYWHERE but here!!

Fast, helpful, and efficient! Every visit has meet my needs…read moreand staff is competent in their responsibilities. Doctors are always quick and to the point without rushing you out. Waiting is never drastically long considering it is an urgent care and times will of course vary. My only complaint is for front desk window attendants, a smile goes a long way!

10/10 experience with this lovely office / staff. They are so helpful with top tier care quality!…read moreI've been here a few times and is overly satisfied with each visit.

I had my first appointment on May 30, 2026 and I can't remember the names but the whole staff was…read morevery friendly and attentive to me. I felt welcomed and heard they spent a pretty good amount of time talking to me and explaining what needed to be done to address my issue. I have my next appointment July 10 and I hope all goes well because the other reviews I read are terrible. That would usually be my case ! , anywhere I go the Care hasn't been too well, but this place seemed OK. It was a hassle to do parking because it was on a Saturday so it was a long walk to the office other than that, everything else was pleasant thank you to the staff that made me feel heard and cared for.

This place is clearly not concerned with their patient's needs. I have been trying to get an…read moreappointment for a week now with no luck. They never answer their phones and if you are lucky enough to get through they will place you on hold and hang up on you. This has happened to me twice already. I have asked my PCP for a referral to another location. I do NOT want to be seen by "doctors" that do business like this... Terrible!