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    Submission Pools

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    Services - Submission Pools

    Pool chemical testing and balancing

    Pool draining

    Pool skimming

    Submission Pools Photos

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    5.0
    (1 review)
    Pool Cleaners
    Responds in about 1 day
    5.0
    (9 reviews)
    Fences & Gates
    Responds in about 7 hrs
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    4 years ago

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    Diamond Pools

    Diamond Pools

    4.0
    (27 reviews)

    I hired this company for the 2024 pool season... and then fired them. As the 2025 pool season is…read morestarting, it felt important to warn others about this company, especially new pool owners as they will attempt to take advantage of that particular point. After purchasing my home right as the summer months were upon us, there were no other companies with availability. They're unprofessional and will attempt to scam you out of your money as they attempted to charge me a starting price of $1700 to open up my pool (eventually paid another company that charged me less than $300) as they stated the pool needed a full drain with acid wash. Then they claimed that filter cleans were $135 per clean and that mine likely needed at least 3, when the company that opened my pool included it in their price. The tech also used my pool tools rather than the company's, and then the secretary/manager (TJ) took the tech's side (without any discussion) after I complained about the pool not being vacuumed (not once all summer), walls being partially brushed, water left running from the hose into the pool all night without my knowledge, and the pool overall not being cleaned properly. They didn't even bother to have a ledger stating what pool services were completed or chemical levels until after I complained. Stay away from these crooks ... You've been warned.

    If you are able to hire Diamond Pools to take care of your pool needs, consider yourself lucky…read more Over the past year we have experienced inferior service and lackluster response from other pool companies in town. I called Carlos in a panic after a pool company went back on a promise to come out to take care of a pool startup process after we replastered our pool. It was imperative that we have chemicals added to our pool the day I called and Carlos, understanding the need and urgency, told me he would have someone out there that day. He had someone out within the hour. Since then, Diamond Pools has been out to oversee our startup and take care of our pool filter-- all to ensure that our family can safely swim this holiday weekend. Carlos is our pool hero. We will never use another company.

    Emerald Waters

    Emerald Waters

    1.0
    (1 review)

    We have installed a pool before, so we have a good understanding of what to expect during the…read moreprocess. Initially, we were pleasantly surprised by how quickly Emerald Waters Pool completed our pool installation. Unfortunately, we soon realized the speed came at the expense of doing the job correctly. The biggest issue was that the required city inspections were never completed before construction moved forward. Will advanced the project all the way to the final inspection, where the city rejected the entire project. We then spent approximately two and a half months waiting for everything to be corrected and approved before we could finally move forward with the plaster. Even after receiving city approval, the problems continued. The site had not been properly prepared before the plaster was applied, resulting in it having to be installed twice. Then, just three weeks after installation, the color began fading, which was clearly not normal. We contacted Will about the issue but never received a response. We also discovered that the waterfall was installed off-center, another quality control issue that should have been caught during construction. In addition to the pool, we hired Emerald Waters Pool to install a patio and walkway. The workmanship was disappointing. The pavers was neither straight nor level without constant supervision, and we had to insist that sections be redone because they were not installed correctly. To make matters worse, some of the additional work we paid for was never completed. It is also worth noting that the work performed outside of the pool installation was never covered by a written contract, which appeared to avoid documenting that portion of the project. Based on our experience, we cannot recommend Emerald. Between the missed inspections, poor workmanship, lack of communication, and incomplete work, the project became far more stressful and time-consuming than it should have been. We strongly encourage anyone considering this company to continue their search for a builder that prioritizes quality, communication, and accountability.

    From the owner: We’re a family owned and operated company. With our start in 2011, we’ve always treated our…read morecustomers as family and done our best to do every job as if it were for our home. We do our best to keep our prices low and affordable to accommodate for different budgets.

    Submission Pools - poolcleaners - Updated July 2026

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