U Treatments is run by Louise Thomas-Minns a mobile beauty therapist…read more She is a skin specialist and is excellent at what she does, I had the hour long facial with her and it was amazing!

A great Birthday treat for my Mum...a bright and happy space with very comfotable chairs! She loves…read moreher new hair cut and will be back again soon

Excellent place. I've tried many hairdressers since moving to Norfolk five years ago, and Kate &…read moreSimi have always done me proud.

Went in for a blow dry and called ahead to find out if Toni & Guy had a sulfate free shampoo to…read morewash my hair with bc I'd had a keratin treatment and cannot use sulfate shampoos. They did not, so I brought my own and they were going to use that. The girl washing my hair however forgot to use the correct shampoo and essentially washed the treatment I'd payed $400 for out of my hair before I realized what she was doing by the feel of the different shampoo in my hair. All that was said was "sorry". Out money and the proper treatment now my girlfriend called the salon to discuss the issue of her poor treatment on her hair also with the salon manager who spoke quite rudely to her and actually HUNG UP THE PHONE ON HER. That speaks for it self, how Toni and Guy Norwich does NOT care for it's customers and is actually rude to them. I warn anyone from visiting this salon should you have the same issues we've had. We are currently trying to get in touch with the Main Office of Toni and Guy to let them know about the problems with Emannuele Valenti, the Norwich customer service FAILURE of the year. @toniandguyuk on Twitter.

Visited in October 15 (after the franchisee of another T&G salon in Manchester gave me a hairdo…read morethat made me look like the village idiot - my regular person was off sick - so just shows the owner isn't always the best however much you pay) I was away the following day in Norwich so I rang in the morning whilst travelling, explained my issues, was given an appointment with Josh who was brilliant, he saw what was wrong, explained what he would need to do (cut more off) and how so that i didnt lose any more hair than I had previously. He managed to make my hair look good after its previous hacking, it stayed in place for three days and I was really happy. I would visit again but living over 200 miles away it isn't possible but if was in the area I would go and would recommend Josh and the salon to anybody. The reception/junior staff were lovely too.

On Wednesday last week, I had an appointment at the Norwich salon at 3pm. I was booked in for a…read morefull head of highlights, a cut, treatment and style. When I arrived, I clearly explained to Mabel the technician what I wanted. No money piece, blended highlights throughout my hair, a small trim as I recently had my hair cut. Mabel insisted she could get what I wanted through balayage (I had a suspicion this was her preferred style as I have quite long hair and highlights would take much longer). I explained again the outcome I was looking for and Mabel explicitly advised she understands and to trust her. Mabel began doing the back of my hair, then moved to the front. While doing to front, I stated again, I do not want a visible money piece, I would like it to blend throughout my hair.... this was ignored and Mabel done what she wanted on my hair. Resulting in an uneven, categorically awful variation of colours going through my hair with a huge blocky money piece which is the blondest, brightest, cheapest looking hair I've ever seen. Now moving on to the cut, I was handed over to Joe who truthfully doesn't have a very warm tone anyway, I explained to Joe, I wear my hair up all the time, I do not want bangs or a fringe (as he kept pushing this) but I would like a light feathering around my face and half an inch cut from the bottom. I explained I have very curly thick hair so anything short at the front would not work, and stated AGAIN I wear my hair up a majority of the time, I do not have time to style it so the cut needs to be soft and nothing much different to what it is now. When Joe then cut the front, I could hear and feel he had made a mistake and taken a lot of length off, I politely said again, I do not want bangs, I do not want a fringe or much to which Joe replied in an aggressive, loud tone "what do you want me to do about it? What did you expect me to do?" The whole salon went quiet, it was mortifying. I explained myself, I can't have short fronts, due to having my hair up a lot, he did not care. He then continued to aggressively dry my hair, scratching my neck, pulling my hair and blowing all the hair into my face. Prior to this, he asked how I wanted it styled, I asked for a bouncy blow but instead I got an angry, aggressive rough dry then curls put in while yanking at my hair so much my head was getting pulled back with ever strand. Joe repeatedly (again extremely aggressively) kept asking if the colour and cut was ok, I explained it's not what I asked for, and he stated "what do you want me to do about it?". By this point I felt intimidated and just wanted to get out of there. It was an awful experience and my hair now is left in a complete mess. I do not feel comfortable going back to the salon due to the aggressive nature of the stylist Joe. I do not expect to be treated like that anywhere, let alone paying £220 for the privilege.

Went in for a blow dry and called ahead to find out if Toni & Guy had a sulfate free shampoo to…read morewash my hair with bc I'd had a keratin treatment and cannot use sulfate shampoos. They did not, so I brought my own and they were going to use that. The girl washing my hair however forgot to use the correct shampoo and essentially washed the treatment I'd payed $400 for out of my hair before I realized what she was doing by the feel of the different shampoo in my hair. All that was said was "sorry". Out money and the proper treatment now my girlfriend called the salon to discuss the issue of her poor treatment on her hair also with the salon manager who spoke quite rudely to her and actually HUNG UP THE PHONE ON HER. That speaks for it self, how Toni and Guy Norwich does NOT care for it's customers and is actually rude to them. I warn anyone from visiting this salon should you have the same issues we've had. We are currently trying to get in touch with the Main Office of Toni and Guy to let them know about the problems with Emannuele Valenti, the Norwich customer service FAILURE of the year. @toniandguyuk on Twitter.

The ultimate in hair salons, offering a high end service at shockingly reasonable prices. The staff…read moreare fantastic, knowledgeable in their craft, chatty and always making sure you're looked after. I've never heard of a bad experience here, which is something I can't say about some of the more expensive, exclusive salons. Well worth a visit if you feel like a change.

Returned to Lester for a restyle after 10 years. Tried lots of stylists in Cambridgeshire and…read moreLondon but realise the best was worth the journey. Love the salon and the friendliness of the staff. Thanks Lester- I'll be back.

Zoe and John are two of the best! John styled my hair once and it was brilliant. Zoe became my…read morecolorist and stylist and I can't say enough good things about her! She has colored my hair exactly as I want it for the last four years I have lived here. She is a wonderful hairdresser whom I shall miss immensely when I return to the States in 2021.

Medium sized hairdresser…read more Robert is a hairdresser, he owns the shop, and cuts here. He has a small team around him who basically pays rent for the chair and to cut there. The stylists are quite good, some young and old, different sorts of prices, so worth popping in a finding out what you want. Shop had a refurb a few years ago, which spruced the place up nicely.

I recently went into Roberts In Harleston for a re-style, i was a first timer there, The Reception…read morewas extremely friendly and welcoming. I had an early appointment so was the first client of the stylists day, she arrived 10 minutes after myself, i was immediately taken to the washbasin for a shampoo, it was there that i had my 'consultation' i was not pleased by this as the stylist did not ask many questions as to what i would like done, or even looked at the hairstyle i wanted to see if it would suit me. i had a cold hairwash and taken to the mirror she was working at. She then asked me a few more questions and asked to see the photos i took in of the hair style i wanted. Once she finished the back she then asked how long i wanted the front, i showed her by holding the hair to the length i wanted, she proceded to cut- shorter than i had asked for. The one side was longer than the other and as she started to cut the longer side shorter to match i said i didnt mind the difference in length, as the other side was too short for my liking. i repeatedly asked her to thin out the hair and make it choppy which she did not. Overall i was happy with the hair cut although there was thing i would have liked different. I would have liked to have been asked about the style i wanted in a consultation before i had a shampoo rather than being asked through out. I would go back for another haircut there but would probally have a different stylist. The price of my haircut was very reasonable and i was very happy with the service from the reception.

A small but very friendly salon - Janice is lovely and does the best massage of any that I have…read moreever had - even in the posh places!