I am so angry!!! I placed a cake order WEEKS ago and when I show up, they are closed! Closed before their posted hours, might I add. I didn't receive a call OR email indicating that they would need to close so now I get to show up to a birthday party that I AM HOSTING without a cake. Do not order from here. I'm including a photo with a time stamp showing they are prematurely closed for whatever reason WITHOUT INFORMING ME. Unacceptable. I am also attaching photos of the email that includes when I was to pick up the cake, along with their confirmation with ZERO update on closure. I left work early to pick up this cake. Complete waste of TIME, MONEY AND GAS. read more

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I came here today to try this place. I've seen it many times before when I passed through walking and want to try it out and they sell cupcakes. I'm not a big sweet person, but I decided to try it out and I got myself a strawberry cupcake, a very delicious and a sparkling water as well. The restroom is very clean. I love how they have a light up mirror which is super cool and the service was amazing as well and the Wi-Fi is free and they got like a couch and a table and chair you can sit on I will come back read more

My mom and I ordered my birthday cake from here. I am a very picky eater and told my mom I wanted a chocolate cake with fresh strawberries and ganache in the shape of a heart. I sent her a picture of what I wanted, and she was able to work with Pooja and her team to deliver exactly what I had envisioned, both in look and flavour. When we picked up the cake, her team went above and beyond adding glitter sparkles to make it even more dazzling. I was so excited to see my cake in person because it turned out exactly how I wanted. We told Pooja we were serving ten guests and the cake was more than enough for all of them. We even had cake leftover which meant the party didn't stop. While we didn't eat in the store, the location was so aesthetically pretty and perfect for taking cute bakery photos. The floors and tables were absolutely spotless, and the staff was kind and accommodating. I definitely want to go back and try some of their delectable-looking cupcakes. Thank you, Pooja and your team, for making my twenty-third birthday extra special! read more

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Agree with other reviewers that this is an average place, not bad but not great either. The cafe is very cute and customer service for to-go order was good. Unfortunately the assorted six flavors of cupcakes were good enough for a baby shower decoration but definitely had better tasting cupcakes. read more

Sugar n Flakes Bakery & Cafe - Assorted Cupcakes - Bakeries Near Me - Bellevue, Washington

Ordered the red velvet cupcake and my friend ordered the butter croissant. The butter croissant was very sad. It was not a traditional flaky croissant and it was quite small. The red velvet cupcake was not bad. It wasn't too sweet. The cream cheese frosting didn't taste like the traditional frosting. Overall not bad, but probably wouldn't try their other cupcakes or pastries. read more

Sugar n Flakes Bakery & Cafe - Bakeries Near Me - Bellevue, Washington

I had them create my 60th Birthday cake! Everyone RAVED about this cake - how beautiful it was, and how tasty it was! It was vanilla and raspberry and then Vanilla with fruit. These ladies are so kind! I know nothing about cakes or what to do, and they were able to put together my vision perfectly! If I have another party, this is the bakery I would go to. So professional, kind, and did a great job! The cake showed up without any issues. I am sorry to Kaitlyn you had a harder experience - you sound like the bad experience I had with the florist! Seriously give them a chance everyone loved the cake! read more

Sugar n Flakes Bakery & Cafe - 60th Birthday Cake! Delicious ! - Bakeries Near Me - Bellevue, Washington

Cute and quiet spot for a date or to do computer work. They have different food & drink options on their menu that I didn't try. My 3 year old & I got one of there delicious looking cupcakes. They were fairly priced but too dry for our taste. The frosting was the best part. I would come back just to try other food items. Parking is free & can be easily accessed. read more

Sugar n Flakes Bakery & Cafe - Bakeries Near Me - Bellevue, Washington

This was my first time branching out to a new bakery for a custom cake. I ordered a smash cake for my daughter's first birthday about a month prior. Team was very responsive via email with my requests. It was a bit pricier than what I had hoped to pay for a smash cake but the flavor and texture of the cake surprisingly turned out much better than I expected. The cake was moist and not too dense. Flavor of both the frosting and cake were tasty and received positive remarks from my family. The only thing I would knit pick on is that the ears turned out looking a little more elf-ish than how Hello Kitty's look but that's something nobody else noticed but myself. We also ordered a half dozen of the cupcakes from the display case day-of. Flavors were mild but delightful - I liked the strawberry cake with strawberry frosting the best! Cake tasted great the next day too. Cafe inside was cute - would like to stop by again. read more

Sugar n Flakes Bakery & Cafe - Custom eggless Hello Kitty smash cake - vanilla cake, vanilla frosting - Bakeries Near Me - Bellevue, Washington

I stopped buying cakes her a long time ago after the quality diminished. I went to a party yesterday and had one of their cakes and was reminded why I no longer patronize this company. The cake had clearly been pre frozen. The icing was like rubber and it tasted bland and stale read more

My daughter only asked for a slice of cake for her birthday. I started researching places around her town. There was really nothing that looked like what she wanted. I kept researching moved to the next town, which was Bellevue. Found Sugar and Flakes. Good ratings and pictures looked appetizing. I reached out to them and they were great. We did all our communications through email and they responded promptly every time. We finally worked out the details. They even delivered them. My daughter her cupcakes today and she is very happy. So I am very happy. The cupcakes looked as good in person and apparently they are delicious. Thank you again Sugar and Flakes. read more

Sugar n Flakes Bakery & Cafe - Bakeries Near Me - Bellevue, Washington

Yelp, are you going to give us half stars or not?? This place gets 3.5 stars from me. It's good, don't get me wrong. Just not amazing. I tried multiple flavors and they were all good. The cakes were nice and moist, the frosting was in the buttery side and too sweet for my taste. The coconut was probably the best one? None of them really stood out to me. New York Cupcakes in Bellevue is still my favorite. read more

Okay apparently this is a pretty famous place if you want to make customized cakes. However bear in mind you need to pre order which can be up to 2 weeks in advance and they do only circular or standard shaped customizations. This bakery is decently sized given it's downtown location and has a nice aroma to it.If you have special requests definitely look for a lady named "Monica" - she is amazing to talk to and she will give some very good recommendations for the occasion. Personally I got a customized Duck-shaped cake and they did an amazing job with it. P.S. - This bakery is also super famous among vegetarians and Indians because they also do eggless cakes. read more

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I really wanted to like these overpriced cup cakes. They looked absolutely stunning decoratively but tasted so awful. I ordered the lemon blueberry which was tolerable and the only cupcake that had any real flavor. The chocolate chocolate cupcake tasted so awful, overly sweet with the stiffest frosting known to man. I could cement a brick wall behind my house with the icing, yes it was that dense and thick and with 0 flavor but the pungent sugar profile. I ordered their strawberry cupcake which the icing was a huge improvement over the chocolate chocolate but it was still very lacking in flavor. Their coconut cupcake was too dense with zero flavor as well. The frosting on the coconut was also very dense and too sugary. Yes I understand these are cupcakes and sugar is absolutely allowed, but so much that I felt like I had stuffed my face with only sugar and no other complimentary flavors like carrot, chocolate or strawberry? No, this is a poor execution of a cupcake that was way overpriced for its final delivery. I highly do not recommend this place for quality and delicious cupcakes. The cupcakes look beautiful and the venue is also very nice but as far as the quality of the product it falls way too short for the pricing. Not good. read more

Delicious Cake experience! We were looking for a Lion King themed cake but had no idea how it should look like! We loved their suggestion We went home to realize that our cake might be much larger than we need. We called them the next day, they happily reduced the size and gave us store credit for the difference. Also, while ordering the cake, the baker answered all our questions and gave us suggestions. We don't like fondant and they gladly made the cake without it. We had a Chocolate cake with Nutella filling and the top layer with Vanilla cake and chocolate filling. The cakes were a hit at the party with all ages and kids came back asking for a second serving! Loved the cake, friendly staff and glad to find a cake spot for future parties! read more

Sugar n Flakes Bakery & Cafe - Lion King themed cake - Bakeries Near Me - Bellevue, Washington

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Cupcakes here are really bad. I hate leaving bad reviews for small businesses, but it was really terrible. I'm not sure how a bakery can mess up cupcakes, but they managed to do it. I purchased a couple different flavors, took one bite of each and threw them away. read more

Ordered my kiddos birthday cake here recently. It was so seamless & easy! They texted me the details they needed & I just sent a picture & that was it. Cake was delicious & cute & everyone was happy! Will definitely order with them again I want to try the different flavors especially the mandarin orange! It's nice to have out of the box cakes loved this experience. Thank You guys! read more

I absolutely adore Sugar n Flakes bakery Time and time again they have been a big hit when I bring them in for get togethers as dessert. The lemon blueberry cream cheese cupcake is my absolute favorite! It's flavors are so well balanced and the textures are spot on. I also appreciate that they are accommodating to allergies with gluten-free and vegan cupcakes! My cousin is allergic to gluten and my best friend is allergic to dairy. Both have raved about their cupcakes when I bring them over. Just make sure to call ahead if you need either option. Sometimes they can run out of one or the other, that being said they will do their best to accommodate. All in all I really love this bakery and have found myself coming back again and again. I highly recommend giving them a try if you're close by or making a trip out of your way to try something new read more

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We used sugar n flakes for our wedding cake in October 2024. We did our cake tasting in April 2024 which is pictured below. The whole experience was amazing and delicious. The cake was truly incredible at the tasting and our wedding. It tasted exactly the same. They made it so easy to work with them to set up a tasting and do some additional flavor combos we wanted to try. You can tell this is a local family owned place, the woman we worked with was the same through the whole process. We dropped off the decorations the week of the wedding and the cake was delivered on time. I didn't get any pictures on my phone of the cake, only the professional ones which we haven't gotten back yet. But it looked beautiful. Everyone devoured the chocolate cake and we had leftover coconut cake to take home. We've been back for cupcakes too since the wedding. We would highly recommend this place to anyone on the east side! read more

Sugar n Flakes Bakery & Cafe - Cake tasting in April 2024 - Bakeries Near Me - Bellevue, Washington

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Absolutely not. Received this "strawberry" cake for my birthday... The "strawberry" cake tasted like box cake. Why do I know this? Because strawberry is my favorite and my mom makes this same cake for my birthday every year. I'm insulted someone paid $120 for this fondant disaster. The only reason they order from here is because me, I love their cupcakes. Can't believe they were comfortable handing this off to a customer! read more

Sugar n Flakes Bakery & Cafe - Custom cake - Bakeries Near Me - Bellevue, Washington

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The cupcakes are all I have tried so far, and love the dark chocolate ganache cupcake was life changing, the salted caramel cupcake, the raspberry chocolate was mediocre as was the regular chocolate. Did not try the beverages or food so can't comment on that. The service was prompt and effective. The ambiance was empty and silent when I went. I could hear my inner most thoughts. read more

We wanted to get coffee while we were waiting for our appointment at Deep Roots, but unfortunately they don't serve that there. The gal behind the counter kindly informed us that they only had cupcakes for retail sales. Since we were celebrating a birthday, we went ahead and bought one. Although only selling cupcakes didn't leave us a good impression of a place called a "bakery", the cupcake was good. Delicious flavor and just melted upon taking a bite. Upon looking at other reviews, it sounds like they specialize in custom cakes. After eating the cupcake, it did make us interested in trying a custom cake in the future. read more

I would first like to say that I appreciate how communicative the staff was with ordering, making, and picking up the cake. But I wasn't very impressed with the cake I got. I felt that the frosting was too think and the cake itself was a little dry. I also didn't care for how the cake looked (I've attached the photo of the cake I got vs the way that I asked for it to look) I understand that decorating a cake may not be easy but I wish they would've told me that they can't replicate the look of what I wanted while we were discussing it. read more

Sugar n Flakes Bakery & Cafe - Bakeries Near Me - Bellevue, Washington

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The cake was soft and moist with just the right level of sweetness. I tried the strawberry flavor and it tasted fresh, not artificial. It's the kind of dessert that makes you smile.! read more

Yummy cupcakes, wonderful owners, and clean place. Right by the mall. Will visit again :)

So disappointed in the end product! How can they even give the customer such bad looking product. If the car was tough to make using fondant, they should have told me so. They asked me if I would get a toy car OR would I need a fondant car. Fondant car would cost 20 bucks more. I chose the later. I agree the cake will be "similar" and not same as the model. But it should at-least look like a car right ?! My kid asked me if I had a RED RAT on the Cake instead of Lightning McQueen. Keeping the car aside, even the fondant work was very clumsy and the piping was crooked. I am going to give them 1star for the taste which was better than a Safeway cake. But really, it was an okayish tasting cake with below average finishes on the fondant work. Would not recommend spending 145 bucks on a cake of such quality. Not justified. read more

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I ordered a cake for $385 to serve 50 guests but the guest count was around 150 people. Unfortunately, the cake was a huge disappointment. The taste and texture were very bad, and most guests didn't even eat it. When I informed them, they said all cakes from the same batch were fine and mentioned they had tried a new syrup for the butterscotch flavor -- but it tasted terrible. The only positive part was the design, which looked beautiful. However, for the price, I expected both great taste and quality. Definitely not worth it. read more

$10 for two frozen waffles with a couple blueberries. Also they don't have drip coffee nor can you get a simple doppio. "Only what machine makes". What a dissatisfying addition to the neighborhood. read more

Sugar n Flakes Bakery & Cafe - Bakeries Near Me - Bellevue, Washington

Ordered a custom cake from this location (previously ordered cakes from the prior location) and never did they have a fee if you do not pick up your cake within an hour of your estimated pick up time. I do understand if the bakery is busy they need the parking however they also need to understand we live in an area that has traffic and road closure and if you are planning a wedding or shower clients absolutely try their best to come at the time they pick up. read more

Ordered butter cream chocolate cake for my son's birthday. Best butter cream frosting we have had ! It was like a cross between light and airy whipped cream and traditionally dense butter cream . Loved it and it was a huge one we ordered - ended up enjoying it for 2 weeks without it getting spoilt at all (kept it in the fridge at all times) . Highly recommend! read more

Beautiful AND delicious cakes!! Nothing drives me crazier than a cake that looks too pretty to eat and actually is! We ordered and enjoyed a gorgeous birthday cake from here about 3 months ago and people are still asking where we got it from. It was picturesque with edible glitter and macaroons yet tasted even better than it looked if that's possible! So delicious, so beautiful. And staff was a joy to work with! read more

Cupcakes are very dry and the flavor is lacking. Came here on a whim with my four-year-old and even she was not impressed. Staff was friendly but that only goes so far definitely don't recommend this spot for cupcakes. read more

Beautifully decorated cake delivered for my 80th birthday party ordered by my daughter in Laguna Beach, California! And it was delicious!! read more

Sugar n Flakes Bakery & Cafe - My birthday cake!!! Beautiful and absolutely delicious!! - Bakeries Near Me - Bellevue, Washington

Ordered a small white cake for a bridal event. It looked just like the photo I submitted, but I was not impressed with the taste. I did golden vanilla cake and vanilla Swiss buttercream frosting. Frosting tasted like butter and the cake was dry. Cake was ready on time and all the staff I encountered were friendly. read more

I wish this wasn't the case, but this place is just not it. The cake wasn't bad, but it wasn't good either. Just meh. Coffee? I wouldn't know, they didn't have coffee, only certain drinks the machine makes...weird. Anyhow, I won't be back, just nothing worth returning for. read more

Cupcakes!! I started coming here because it's the closest to my building : Lincoln square and needed some for the party. It's literally 3-5 minutes walk for cupcakes. I wanted to make sure they travel well and not get ruin during the travel time either. The place itself is bright and spacious. Too big even. Cupcakes are in the case: many flavors but most are chocolate or vanilla base with various frosting options. And then they have fancy coconut ones, cream cheese ones etc! Chocolate Caramel Cupcake: good. Chocolate Mocha Cupcake : even better Strawberry and Strawberry Cupcake: my favorite!! Lemon Blueberry Creamcheese Cupcake: second favorite! Chocolate Vanilla Cupcake: simple! Vanilla Birthday Boy Cupcake: bright blue and good. Vanilla Chocolate Cupcake: delicious! Other ones that are a hit at my parties! Coconut Creamcheese Cupcake Carrot Creamcheese Cupcake Chocolate Mint Cupcake Pink Champagne Cupcake: the best one! You can't go wrong with cupcakes. Both adults and my friend's kids like them. They are all around $3.45-$3.89 per cupcakes. I've discovered them through Grubhub. I haven't got a chance to try them all just yet. I do wish they offer minis on regular basis so I can try them all. Luckily, I'm hosting events this weekend and the next. I have a feeling I'll be trying more flavors! read more

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Always ordered my daughter's bday cakes from this place. Really like the quality of the cakes and the customer service. The owners are very courteous, no delays in committed time for the cakes, really good attention to detail. Very easy communication on Whatsapp, as they promptly respond and provide all the details clearly. They will clearly tell what is possible and what is not and the corresponding pricing. No hidden costs. Tried their carrot cake with cream cheese filling and chocolate cake with raspberry cream filling and both of them were yummy. Highly recommend this place. read more

I was throwing a travel theme party for my daughter's 1st bday party and decided to get cake from this place. They did a great job with the cake. We went to finalize the cake on Sunday and they entertained us even when they were closed for the day. They were able to accommodate all my customization requests. They missed one detail on the cake but it was not a big deal since I had so many customizations. Also, I wanted cake to look pretty and wasn't expecting cake to be delicious but it was tasty and everyone liked it. read more

Second birthday cake was a fondant free cocomelon themed cake. As usual, they took my ideas and exceeded my expectations with the execution. I wanted a moist cake and the team recommended a Black Forest cake, it was SO tasty. Hands down one of the tastiest cakes I've had. The party guests loved the cake design and asked for second servings of the cake. Yay! I'd also ordered individually packed cupcakes as return gifts and mini cupcakes to send to his school. Everything was executed very well and tasted great. Thank you once again team, I look forward to working with you again! read more

Sugar n Flakes Bakery & Cafe - Bakeries Near Me - Bellevue, Washington

I called around everywhere looking for a vegan bakery that could do a rainbow effect. Most said they could only do chocolate. Sugar n Flake was the only place that offered to do a rainbow icing between layers. My 4 year old only cares about the color, not how it is executed. They quoted me $150. They provided everything but the ball on top. Everything was edible but the dolls. Presentation was out of the park but the taste was exquisite. The icing wasn't drowning in sugar. It was light and so elegant on the tongue. It was better than my wedding cake! read more

Sugar n Flakes Bakery & Cafe - They made my daughter's dream cake. Katy Perry Roar Cake... and delicious! - Bakeries Near Me - Bellevue, Washington

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This cute, family run bakery produces delicious cupcakes. The buttercream is light and the cake is not too sweet achieving a nice balance that does not border on richness. We noticed their special of buy 5 and get 1 free so had to try one of each flavor. Each cupcake had a unique flavor consistent with its' given namesake. Raspberry butter cream topped a chocolate flavored cake was a combination of slightly tart but fruity balanced with cocoa bittersweetness. Our favorite was the white vanilla cream birthday cake with candy sprinkles. All the cupcakes are so delectable and light that it's easy to eat multiple servings. Based on my experience we decided to order 36 mini cupcakes for a birthday. I called three times before getting to a person that could take my order..I don't know what happened but the first 2 times a man picked up then hung up on me. That was really weird. I would have given up at that point but I persisted base on the absolute cuteness of the cakes and the yummy flavors. After the woman took my order..I followed up to confirm with an email. I ordered 3 days prior to the event just to make sure I gave them time to get my order together. Well..on the day I went to pick up my order..the flavors were incorrect. The woman was very nice though and comped me 6 regular sized cupcakes which was very accommodating of them. I appreciate the effort to try to make things right. Overall the cupcakes were very fresh and delicious. I will return again. However..I still don't know how they could have got my order wrong. read more

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