The collectors are fine but if you ever have a problem with a bill as I did (getting charged for…read moresomething I felt should have been rebated) your chances of getting through to QML's overseas call center are remote, I wrote a letter that they ignored, sent emails to what turned out to be a discontinued customer service address, on about the 6th try and a half hour wait got someone on the phone, ended up paying the bill to try to get the money direct from Medicare, and then a debt collector started sending me no-reply texts. This is typical predatory behavior of an unscrupulous company that couldn't care less about consumers. If you possibly can, go to S&N instead.

Quiet little collection location inside the SmartClinic on Vulture Street…read more They're open in the afternoon as well as the morning, which is quite nice. I have to say, this is a good place to get some blood taken if you're in the area. The young lady who runs it was friendly and she's reasonably good at doing it without too much pain. Let's be honest, there's some real butchers out there, but you won't find one here.

Yay! I'm a fan…read more Well, as much as you can be of a place that involves a lady sticking needles into you. But she really is a lovely lady, and she's quite good at what she does. The bonus of this particular QML is it's right next to my doctor, and unlike the one up the road, it doesn't ever appear to be busy! If you're stuck on public transport too, it's a hop, skip and a jump from Eagle Junction station, so super handy.