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    Sullivan Sanitation Services

    1.0 (1 review)

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    5 years ago

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    White Wolf Trucking & Excavating

    White Wolf Trucking & Excavating

    (1 review)

    We rented restroom trailers from Whitewolf for our wedding in June. We got the higher-end Porta…read moreLisa restrooms with 3 separate stalls. The restrooms were really nice -- we actually got lots of compliments about them throughout the weekend from our wedding guests. What wasn't quite as good was the customer service. We primarily interacted with Merrilyn on the phone and through email, and she was disorganized and generally unhelpful. It took her over 5 months to come back to us with a contract (after we nudged her many times), and when she finally did provide the contract, she tried to charge more than what we had discussed over email. Then when I called to ask her to honor the agreed-upon amount she refused and told me to find another vendor (all this weeks before the event), and actually screamed at me over the phone. I was convinced we would have to find a new vendor at the last minute, but I guess she calmed down and had a change of heart a few hours later and sent over a new contract with the original rate. The other issue was the lack of communication within the company. The installers were really friendly and came right on time to drop off the restrooms. But they came to take them away 3 hours before the time agreed upon in our contract. Luckily, I was able to run out and stop them before they left with the trailers, but the response I got was "no one told me that". Which tells me they're simply not a well organized or well communicating company. I would probably go with a different company if I had to do it again, but as I said, the restrooms were lovely.

    From the owner: Locally owned and operated by Craig H Willis and his son Paul they have been providing trucking and…read moreexcavation services to Berkshire County residents since 1997. In addition they provide septic tank pumping, portable toilets, storage containers and dumpsters,

    Berkshire Green Septic

    Berkshire Green Septic

    (1 review)

    I contacted this business for help with a terrible sewage odor in my home. The owner spoke with me…read morefor a long time and took my contact information, mentioned that Thursday (the 14th) was possible for him to come out and install some sort of fan in my septic tank. This is a problem I've been having to one degree or another for nearly ten years and this person diagnosed it quickly and confidently and said he could take care of it. Then he disappeared completely. He never called and after I called him twice and emailed him, he never responded. I'm not sure what that total disregard means but I know it is not a good sign in a business, particularly a service business. This business might do a good job, but I would not trust that they would show up on schedule or return calls or stand by their product if a better job came along. At the very least I deserved a courtesy call informing me that they weren't able to help.

    From the owner: Berkshire Green septic service focuses on providing quality, cost effective, comprehensive services…read moreto home owners, bussinesses and municcipalities. for drenins, lines,septic systems, exvavation, and demoliion - we do it all. We are your one stop shop for septi system and sewer water line installation, repair and maintenacce. becuse exceptional service is the core of our business, we are focused on doing the job right ther first time.WE comply with all ther state mandated environmental rules.Wer also go ther exra step in assruing that all septic service and maintenace acitvities are conducted with safe,sanitary and environnmentally conscious techniques.

    Superior Sanitation, Inc

    Superior Sanitation, Inc

    (9 reviews)

    I'd like to offer my highest recommendation for Superior Sanitation…read more To give a little background, I found myself in a nightmare situation because of a complete hack job by another septic company. I hired them to install a brand-new, updated septic system because I was preparing to sell my home. During the sale process, the system failed inspection. To make matters even worse, the company that installed the new tank completely ghosted me, leaving me to deal with the mess on my own and putting my home sale at risk. Superior Sanitation came out promptly, thoroughly assessed the situation, and put together a quote for me very quickly. They even managed to squeeze me into their busy schedule so they could repair the damage caused by the previous company. From the moment they arrived, I could tell I was dealing with true professionals. Their knowledge, attention to detail, and use of camera equipment to inspect the system gave me tremendous peace of mind. Unlike the previous company, Superior actually knew what they were looking at and took the time to explain everything to me. Throughout this incredibly stressful experience, everyone I talked to--including my plumber--spoke very highly of Superior Sanitation. Now I completely understand why. Every person I dealt with, both on the phone and in person, was professional, accommodating, kind, and genuinely cared about helping me. I am beyond grateful that Superior Sanitation came to my rescue and fixed what another "pro" had completely botched. They turned an incredibly stressful situation into one I could finally move forward from. If you're looking for an honest, knowledgeable, and dependable septic company, I recommend Superior Sanitation without hesitation. They have earned my trust, and I will recommend them 100% of the time!

    Over the last 20 years we have had a full septic system installed, have since had the tank pumped…read moreand we've had snow plow services for at least 15-20 years. Never once was money an issue! Was notified the second week of December that they won't plow anymore. Evidently the new owner doesn't understand working with machinery or doesn't have the knowledge and experienced help she needs so she walks away from a good paying customer and leaves a 70 something year old couple high and dry with no explanation! I hope she can keep all those port-o-lets clean as I don't see much of a future otherwise.

    Sullivan Sanitation Services - septicservices - Updated July 2026

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