Doctor Jason Leonard is one of the BEST doctors I've encountered anywhere. He listens to you, even…read morethough I can tell he already knows the answer shortly into our conversation. I also really appreciate that he's not a pill pusher, but does prescribe the meds one needs. He doesn't just throw a pill at a problem. He also refers one to specialists as needed. I cannot recommend Dr. Leonard highly enough. He's brilliant, kind, and patient. Also, Sandy, his assistant, is AMAZING! She is very quick to help and she works night and day and holidays. I can also highly recommend the lab techs and the young man who gave me the CT scan. For the first time in my life, I wasn't panicked. He made me feel at ease. Finally, a shout-out to Miss Peggy who schedules the appointments. She is wonderful and kind.

I have been coming to see Dr Leonard for several years and I like him as a doctor. He is concerned…read moreabout my overall well being. The problem is the practice and the management. If you have any balance above $25 they will not let you come in until you have cleared that up. I have always taken care of my bills, but sometimes it's harder than other times to pay it down. Rising health care costs do not help that either. I have at times been upset that they have not taken the time to discuss my test results at all or have not gotten the medicine I have asked for when I went in and had to call back and wait a day or two to get what I have already asked for. They have also had personal discussions on the phone and with other staff while I am waiting to check out. There are always ways to improve service and I generally think they try.

This information is at least 10-15 years old and incorrect…read more Palmetto Adult Medicine moved ages ago, and is on: 1295 Wilson Hall Rd, Sumter, SC 29150 Phone #: (803) 905-6800

The physicians and care providers are great. The office for Palmetto is poorly managed. Trying to…read morecall into the office and get a real person to answer is difficult. The phone will ring close to 50 times before it transfers to voicemail. When you leave a voicemail for them to return your call it can be days before you get a response. Once you get through to someone in the office, their help is generally fine. BUT it certainly seems they use the phone and voicemail to avoid work. This has been going on before and since McLeod bought the practice.

Dr Pinto is a very good doctor, and I have been pleased with past care provided by him. The…read moreproblem is that the clinic is overloaded...to many patients for too few medical providers. Waits are very long even with an appointment. Most calls go to voicemail and its hit or miss if you get a call back. Seems like a lot gets lost in the shuffle. Again...a good physician but it seems he is stretched thin.

I was referred to The Urology Clinic at the beginning of March with no call, two antibiotics later…read more(for UTIs), they called and got me in. I got with great NP (B) and we did culture. Told her I felt like I still had UTI and she said we would wait for culture (this was a Wed). The following Monday they called and said negative. Wed I woke up and had major pain and because I have chronic UTIs, I knew it is the UTI. I called at 8:30am and someone called me back at 5:30pm and got me in for the next day at 9:30. I met with a different NP (E) that was difficult to connect with and pretty much made me feel like I was wasting their time. She felt maybe I had painful bladder syndrome and wanted to shoot pain meds into my bladder once a week for six weeks. I said I would have to research that as I hadn't heard about that and asked what about my infection, she said I didn't have one. A few hours later, I went to the emergency room for pain. Needless to say, I was positive for a UTI and they also gave me fluids via IV and did blood work which also confirms my body fighting an infection. Had I not gone to the emergency room, this infection would have killed me. Since then, I dropped off emergency room paperwork (where the emergency doc said I needed to see a specialist) and the best they can do is give me an appt with the doctor on Nov 14th (I'm not kidding) and offer to let me come for a urinalysis when I'm done with the current round of antibiotics. Why would I go back to somewhere that clearly had faulty methods and does not care about its patients? No thank you. I do not recommend and caution you to be your own patient advocate. You will get much more accurate results at the emergency room than you will there.

Very thorough, knowledgeable, and kind. Resolved my issue that stumped 3 other doctors quickly!read more

Prompt appointments - no prolonged wait inside Doctor took…read moretime discussing my concerns and a comprehensive exam while explaining to me what she was seeing.

"Dr." Latham has her own preconceived bias against certain patients. She treated me horribly…read more Insisted that I get my tubes tied when I deliver my 2nd baby this coming November (2021). Before the visit ended she said , "I dont care about you I care about the baby." Upon discussion with other mothers who have seen her I have come to find I am not the only patient she has treated in such a manner. The other doctors in the practice are pleasant but this "Dr." Is a real piece of work.