I used Tide Cleaners in Sarasota for years and had great experiences, which is why I continued…read moreusing Tide after moving to Brandon. Unfortunately, the Brandon location has been a complete disappointment. I brought in an investment piece I wear as a corporate trainer. The dress and matching belt are the same fabric and color and were cleaned together to maintain a consistent, rich black. Due to the Brandon location's boiler being down for several weeks, my items were transported to another location for cleaning. When they were returned, my matching belt was missing. I went back multiple times. They were unable to locate it. There was no resolution, no replacement, and no meaningful accountability. This is unacceptable, especially when customers are trusting you with high-quality, expensive clothing. The difference between the Sarasota and Brandon locations is stark. If you value your wardrobe, I would strongly recommend avoiding the Brandon Tide Cleaners and choosing a different location or a different cleaner altogether.

If I could give a zero-star rating I would. First- and last-time using Tide Cleaners Valrico on…read moreBloomingdale Ave. I dropped off clothes that were urgently needed for a funeral and was assured they'd be ready in time. Instead, I got a last-minute text saying production was halted and my clothes wouldn't be ready until days after the service. My family had to attend the funeral without what we had planned to wear. When I finally picked up the clothes later and asked if any consideration could be made after I was just told none was going to be given on my $36 bill, the owner, told me in a condescending tone, "Oh no sir, let me take care of that for you but do me a favor and never come back." He said this in front of other customers. I assured him I would never step foot in this business again. Maintenance issues happen, but the lack of accountability, professionalism, and basic respect was appalling. Tide Cleaners lost not just me, but my family as customers, over how this was handled.

Following our wedding, my wife and I looked for a cleaners to get my custom jacket and custom white…read moredress shirt dry cleaned. I want to maintain their quality and need to wear them again next week for a special dinner. We checked Yelp for the best reviewed cleaners in our area, really somewhere in Brandon/Riverview. Best Choice Cleaners stood out and we brought my clothes there. We dropped by on a Tuesday morning and they took in my jacket and shirt. They told me they would be ready the next day after 3pm. Super quick and the price was only around $7. I don't typically ever use dry cleaning so I don't know what going rates are but I was fine with the price. The next day before noon, I received a text from the cleaners saying my clothes were ready. Super quick turn-around and my jacket and shirt look great. The Yelp reviews were spot on! The staff was friendly and helpful. I'd definitely suggest Best Choice Cleaners for your dry cleaning needs.

Lost 3 ties and thankfully I was standing there when the next person came in because it was…read moregathered with his things and he about walked out with it. If I had left, they would be missing. No apology from staff. They were nice but seemed to just keep referring back to me and whether I had even given them it in the first place. This is the second time I've been here and both times were not great. Btw, this is the same place as Sage Cleaners and they do not have good reviews. They are one and the same business. Not sure why they are listed separately on here.

OK, so i decided to try these guys out as they are right around the corner from my office. Buyer…read moreBeware! $7.00 to dry clean one pair of pants? While I appreciate the same day service, this by far and away is the most expensive dry cleaner I've been to in Tampa, much less Brandon. Fool me once...

horrible place do not take anything to be altered. I took a dress in to be shortened and when it…read morecame back it was right length in front and 2 inches shorter in back. it was sent back and came back so short that i wouldn't wear it and they told me they didn't take any off it I am 75 years old and the dress is now about 4 inches above my knees they charged me 12 dollars to ruin my dress and refused to make it right Grace Miller

This place is awesome. Earlier this week, both my Samsung Washer and Dryer decided they wanted to…read moreact up. Dryer needed new heating element & we got that. Washer kept giving error in rinse cycle & now will not even start. We came here about 1100 AM on a Saturday. First of all, these speed Queen washers are the bomb. I saw people loading a whole baseball team worth of clothes & they just got swallowed right up. Dryers are huge too. No noise or broken machines when they are running. Now the price is high for this; starting at $7.50 for the washer & $3.25 for the dryer. I can't complain as I already spent $300 on a dryer, THIS WEEK. LOL. Attendant was cleaning the store the whole time & the Gator Ade Zero is a cheap as the water. Comfortable seats & clean restrooms. Even after I get my washer fixed, I'll probable be back. 5-stars

Everything is very clean and easy to use washer/dryers wish there were more locationsread more

Took $200 sport coat and $250 cashmere to clean in mid October. Both were shrunk several sizes…read moresmaller. Were told we could be refunded 10 x drying cost, which is a little over $400. Here we are mid-December, still being jerked around by this business; no check, but excuses every week.

Sage is my favorite dry cleaner. Reliable, reasonably priced and amazing staff! I can trust Sage…read morewith all my clothing, bedding and cushions, curtains etc!

GEMS is definitely a part of my wardrobe maintenance. Whether it's business or pleasure, the team…read moreat GEMS Dry Cleaners keeps me on point. The quality of care with my garments, the value for the service is great too as well as the great customer service makes them a GEM for all to use. Stop by and see them. Never disappoint. It's the great service for me. Thanks GEMS!!!!

OVER $2,500 IN DAMAGES, ZERO ACCOUNTABILITY, DEEPLY UNPROFESSIONAL!!!…read more If I were permitted to give zero stars, I would do so without hesitation. I brought eight valuable garments to GEM Dry Cleaners, including two custom three-piece suits with Italian fabric and buttons, a $500 long coat, and a $200 suede jacket. Every item was damaged. Buttons were loose, seams were torn, and most upsettingly, and without my consent, they ironed sticker labels directly into the fabric of every piece, leaving permanent, burn-like marks. I was never informed this would happen, nor given the option to use pins--a safer more standard method used by most reputable dry cleaners. When I questioned it, the owner, Bryan McNatt, claimed there were signs. The only one I found was hidden behind the counter, barely visible. Others were small printouts, covered by card readers and equipment. Even Bryan admitted the signs were hard to see, which makes it even more perplexing that nothing was said to me during drop-off. I contacted no one, yet Bryan called me personally at 8 a.m. from his cell phone (which I assume he retrieved from the customer system), yelled at and berated me, and offered a mere $36.45 partial refund for the damage of thousands of dollars worth of items. I did not accept the offer because of how inappropriate it was. I spoke calmly and expressed I wanted to handle this amicably, but he was immediately defensive, dismissive, offensive, and said I must be struggling financially to care about the damage. When I said I may have to file a complaint with the Better Business Bureau, he told me to do whatever I needed and banned me from returning. The staff were also rude. One employee was visibly wearing a court-issued ankle monitor while working. While everyone deserves employment and second chances, I believe this anecdote unfortunately gives insight into the deeper issue -- a clear lack of professionalism, accountability, respect across the board, and oversight at this business. The garments are permanently damaged, and nothing can undo that. This was one of the most frustrating, heartbreaking experiences I have ever had with a business. I trusted them with irreplaceable items, and they treated me and my concerns with absolute disregard. Please read through the many other similar reviews. I am far from the only one who has experienced destroyed clothing and mistreatment at this establishment. I am sure they will try to twist and make up some way to rebut this, so I have decided to include some of the photographs of the damaged garments and the obscured signage with this review so that others can see the truth for themselves. I sincerely hope this helps at least one other person avoid the same loss.

Great and timely service, dropped off on a Tuesday afternoon and picked up on a Thursday afternoon,…read moreemployees were all kind and helpful! usf student discount!

Mark read my review and reached out promptly. He took care of the situation and provided a store…read morecredit. Thank you Mark.

Over the past 2 years, I have become disabled following a planned surgery gone wrong. I am no…read morelonger independent and it's been a very difficult adjustment. I live alone and my laundry had become very backed up. Unfortunately, I fell and required an ambulance/hospitalization. Prior to coming home, my sister dropped off my laundry at Pacoa's - finding it conveniently located in Publix Shopping Center, and it was 72 lbs (several items were wet)! When I was discharged from the hospital we were able to pick it up on the way home! I have never been so pleasantly surprised at the pride these folks take in their work! The clothes weren't simply hung at shoulders or folded and put over hanger; these were meticulously placed so the clothing would remain wrinkle-free and unstretched! The hangers were covered by the light blue drycleaning protective bags. I don't ever take that care with my clothes! The folding was so precise and uniform, I didn't want to take it out. No kidding, when you are disabled and have many, many needs - you notice details like this. And -- it is AFFORDABLE!! I'm so impressed with the efforts and product these folks provide that I want to tell them to charge more as they are definitely worth it! I'm trying pickup/delivery today and honestly, I expect them to be eagerly smiling when they knock on the door! Pacoa is a Treasure in Tampa Bay!

I moved to Tampa recently and my apartment doesn't have laundry. I found Pacoa online and they have…read morebeen a life saver! So easy to work with- I don't know if I can ever go back to doing my own laundry! Clothes are always fresh and folded perfectly delivered within 2 days. I also really appreciate that they don't wash your clothes with anyone else and that you can request them not to dry certain items like my workout clothes. The staff is very kind and takes great care with your items. Truly a great service and value!

Hands down the best dry cleaning service in Tampa…read more Awesome experience from beginning to end. The ordering and delivery pickup/drop-off process was easy. They provide regular status updates. Customer service from the delivery guy was phenomenal. Each article of clothing was meticulously handled and packed with care. The clothes were dry cleaned in line with the instructions I provided. The costs are reasonable and on par with the high level of service. I highly recommend Clean for your dry cleaning needs. And they're a family owned business, which makes supporting them even better.

From the owner: Clean is your ultimate on-demand laundry and dry cleaning solution! With just a few taps, schedule…read moreconvenient pickups and deliveries right to your doorstep or office. Our professional team ensures your clothes are meticulously cleaned and cared for, saving you time and hassle. Schedule a pickup today on our website or via our app!"

I brought in 2 small curtain panels for dry cleaning. First off, the girl behind the counter was on…read morethe phone clearly taking a personal call as she was discussing someone's pregnancy. I waited at the counter until she finished her call. I pointed out the area on one curtain panel that needed extra attention because of some dirt. Fast forward to pick up: $30 and the dirt is still on the panel. Will not be coming back.

This cleaners is outrageously priced. 12 men's dress shirts came to $87. I will never use this…read morecleaners ever again. It will be worth driving further than using this place.