I have no problem giving a 5 star review for this carpet installation but this could have easily…read morebeen a 2-3 star review if not for Sharee and the people at Floor Coverings International (FCI). The initial home consultation with Paul was great. He had tons of samples and showed us many options and gave recommendations based on our needs. There was never any pressure to buy and he spent quite a bit of time going over the whole process and answering all our questions and concerns. We decided a few days later to go with FCI based on our meeting and the fact that their prices were competitive with the other quotes we received. Then things turned South. We were told it would take about 2-4 weeks to get the carpet from the factory. After a month, they contacted us and said that the factory was still back ordered and it would be another month. They were very apologetic and ended up removing the cost of moving the furniture from our bill. The carpet order finally arrived and we were set up for an install on November 3rd. The installers came out and had most of the old carpet ripped out and the new carpet pad laid and started to bring in the new carpet. They started to unroll the carpet and lo-and-behold - not the carpet I ordered! I took pictures and called Erick and explained the situation. He was very sympathetic to our situation and even offered a good discount on this carpet if that was an option for us. It was a nice carpet but we were set on getting the carpet we ordered so declined the offer. We had to live for a month on our 1st floor with only carpet pads for flooring. Not fun! They reordered the carpet and installed it on December 5th. The installation went without a hitch and the carpet looks great. Here's the best part. Sharee negotiated with Shaw Carpets and got them to pay for half of the cost of the carpet. Even though this whole situation had nothing to do with the people at FCI, they offered to cover the cost of the other half. How great is that? Would I recommend this company to my friends and family? You bet! If I need more carpet or flooring in the future you can be sure that they'll be the first ones I call. Thanks Sharee and Erick! It was great doing business with you.

From the owner: Floor Coverings International® is here to provide you with the best in-home flooring experience…read more Our Design Associates and our flooring team are both dedicated to superior craftsmanship because we want the floors in your home to be functional and beautiful. You can always count on Floor Coverings International® for quality products and workmanship that is second to none. See how we can help with your floors.

We worked with Vera Flooring for hard wood flooring in our home and they did a wonderful job. G the…read moreowner was responsive and easy to work with. The quote came back very competitive and G and his team went above and beyond for us. Highly recommend Vera flooring for anyone looking for quality work at a great price.

Please get as many quotes as you can before choose the right one. We chose this one and became a…read morenightmare. - The owner G doesn't communicate well. The worker will come one day and the job left unfinished for another couple days without any communication. - When we contacted G for updates, he gave many excuse, instead give us clear answers about the schedule - The quality of the work was inconsistent. One room would look great, while another had noticeable gaps and unfinished details. (We had to hire another company to redo that part.) - Make sure to get everything in writing before the project starts. Otherwise, you may encounter unexpected price increases partway through the job.

Did a great job from start to finish and got the job done earlier than they told me. Would highly…read morerecommend

I got a quote at the Home Show. William came out in March and gave me quote and a date for the…read morefirst of June. June came, no call, no update. I Called them and they said they could not meet the deadline. Thanks for the respect that you've shown. I would not work with this company as they continue to never meet expectations. Find another painter and there are many.