This place is NOT even a last resort. My mom used this company for a little under a year. This…read morecompany was so incompetent that we went through 4 different home care "doctors" (all 4 left the company because of the incompetence) and 3 different palliative doctors. The ignorance and attitude given to customers SPECIFICALLY by CHRISTINA (who is literally a nobody that answers phone calls) is unbelievable. She will raise her voice and get pretty barbaric over questions (she's a know it all that answers phone for a living). Everything done by this company goes wrong on some level, even a simple task like refilling medications for my mother was a huge ordeal (I was actually on the phone for 45mins with Christina just to refill a lasik medication). Save yourself the time and stress. PICK ANYWHERE BUT HERE!

The staff were professional and comforting. My father was treated with care and respect. The…read morefamily was allowed to spend as much time as they wanted in my father's room. The staff spent much time keeping my father comfortable. They also checked on the family to see if we needed anything. They truly made a difference in a sad time.

The staff is extraordinary, dedicated, caring and smart. They know how to provide great care and…read moreservice to both patient and family members. It is also a great place to work, where staff are and feel appreciated. This is why each year the NJHealth Hospice and Palliative Care Team wins Gold in Best of the Press for hospice care and for best place to work. Plus, they offer music and massage therapies, something that most other hospice providers do not. And have special programs for dementia care, as well as a Five-Star Veteran Care Program to serve those who served us.

These amazing folks came into my home when we needed them the most. Their staff was available 24…read morehours seven days a week and I never ever felt alone. End of life care is very frightening for our family but I cannot express to you how this team surrounded us with their arms and education and made our loss a gentle passing. I highly recommend.

They had the best nurses aide come out to the house while my dad was on hospice. She talked to him…read moreand treated him as if he was her own father. He smiled while she was there and that comforted me during his last days. I hope she is still with the company.

Please be advised only after they find out correct spelling of you mothers name and get their…read morepayment straighten out will they give your love one the care they promise. I was told while in their care she wouldn't suffer. By multiple people. The nurse she had prior to going on vacation promised her a service they offer and never did she get the massage therapy. The care was heartbreaking. I explained to the nurse my mom was in pain because for the first time she was moaning and grinding her teeth. Be mindful because her vital signs were still good it was ok is what l was told. When l went the next morning to meet the undertaker my mother had a broken tooth. I know she suffered and was alone. Luckily the nursing home staff made up for the so called hospice" care" The only one who offered help and comfort was her aide. Who on her last vist walked my mom to the restroom washed my mom and dressed her to my moms wishes. I thank her and treasure her level of care. Only the chaplain reached out from "this" place to offer condolences.

Not exactly sure what they do or why it is necessary. In the case of a family member who recently…read morepassed and use their services they really didn't do anything besides collect a Medicare payment. Do your research on hospice and palliative care before you consider it. 99% of the care falls on the caregiver at home or at the facility. Anything on a week end or weeknight or inconvenient time will not be done by Vitas. Again not really sure what their purpose is besides ripping off Medicare. Their social workers will contact family members with a lot of psychobabble. Not helpful. If you want to help a family member see if there is a way to have somebody check in during off hours when family cannot which includes the weekends that you were charging clients for while providing absolutely no service.

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

If their nurses have the same low level of compassion their employee, Cheryl Richardson-Wagner had…read moreat that baseball game, their patients are in for a terrible experience!

We are a family dealing with an aunt with prior mental illness who is now fighting dementia. She's…read moreprob one of the more difficult cases the home health care industry in NJ has seen in a while. To be frank, she can be demanding, mean, uncooperative, combative, lacking any and all manners and just generally very egotistical. Some home health agencies just backed out the door halfway thru the interview and walked out because they refused to work with such an A-hole. However, we've been so blessed with the help of Marge, the RN caseworker and a SPECIAL shout out to Claudia, the physical therapist. She's SO good and can reason with my aunt and get her to understand why she must cooperate to get better. My aunt has a phobia of joint replacement (which needed to be done 20 years ago) so she's as stiff as a board and cannot bend at the waist. However - I've seen physical improvement in my aunt's walking in 2-3 visits! I could sing their praises all day. P.S. Rowan Geriatrics also has been really awesome with helping administer the tests so that we can get guardianship over my aunt bc she truly cannot care for herself, neither mentally nor physically.

Arden Courts of Cherry Hill did a fantastic job of taking care of my mother for a 4 years period…read morebetween 2019 and 2023. My mother had failed to adapt to another facility and Arden turned out to be the perfect place for her. During my time there I met many other families in similar situations where other facilities had been unable to "handle" their loved ones, but Arden always had the magic touch. From a day to day perspective the care was superb, the food was good and the activities were varied and covered a wide range of ability levels. Unlike other nearby "luxury" facilities, Arden focuses on what the residents actually need and not what looks nice to the families. The residents who are mobile have free run of the facility and access to outdoors weather permitting. Use of a resident's room are limited as much as possible to keep them engaged in social activities. The professional staff were all top notch, with the facility director and nursing staff worthy of particular praise for both their everyday professionalism and going above and beyond when needed. Also worthy of note is that Arden Courts avoids requiring costly additional 1-on-1 care and will only send residents to the hospital when absolutely necessary. If a resident does end up at the hospital, it is literally located across the street minimizing the need for transport. Arden Courts is currently under the umbrella of a non-profit so as far as I am aware there is no private equity firm behind the curtain pushing to drive down costs. The Cherry Hill facility in particular is also very supportive of family members with access to numerous eat in/cook out activities, parties and field trips. At the end of my mother's journey they offered ample time to wrap up her room and have an open door policy for said family members to return interact with any persons they may have bonded with. Arden Courts of Cherry Hill 5/5, 10/10, 100% would recommend to a friend or family.

After my mother in law was "kicked out" of several assisted living facilities for behavior issues…read morethen we came to Arden Courts. It was amazing the care that she received. She was so very happy there. From the Maintenance man Louis (who also loves and cares for the residents as family), to the aides, nurses, and administrators the care was phenomenal! They give each resident individualized care, and in my mother in laws death they had beautiful music playing and were all loving on her as if it was their own family. I cant say enough about this beautiful place. We will miss them all so much!

Let me say Phil and Christina are an amazing team, they put a perfect care giver in my house to…read morecare for my mom. We love Yessica our care giver, their relationship goes beyond daily living activies, she was able to get my mom to go for walks, do her stretching excersies, and they have great conversations. My mom looks forward to the days we have Yessica, what more can I say.

From the owner: Changing the way the world ages!…read more At Home Care Assistance, we understand the questions and issues involved when caring for your loved ones. In a majority of families, it is the children making the decisions and choosing the facilities and programs they think are best. That is why we make it easy for you to choose; providing a variety of comprehensive senior care options and information from true professionals, and therapies that sustain cognitive function, encourage independence, and preserve dignity!

I highly recommend Brandywine Living at Moorestown Estates as the facility, management and staff…read moreare great at their job and are warm, loving and attentive to their residents. My husband and I moved my mom (Mercedes) into Brandywine in August of 2019 and everyone at Brandywine made mom feel so at home. She was very happy living at Brandywine and she built a lot of great relationships. But more importantly, several months after mom's move into the she was diagnosed with terminal cancer. Mom was placed in their hospice program which was exceptional. The nurses, aides and management were so attentive and cared for her in such a loving way. I will forever be grateful for the amazing care mom received at Brandywine from everyone. Linda Goldberg

Our 94 year old mother has lived at Brandywine for a year. She was reluctant at first, and just…read morewanted to stay in her room. She is in a wheelchair, so mobility, and assistance is key for her daily routines. Within a short time, the staff at Brandywine have become her family. Every department makes resident life their priority. When covid started in the spring, the staff quickly introduced new protocols, and have done a remarkable job keeping everyone safe, and healthy. We receive weekly status updates on staff and residents, and more if necessary. Although the pandemic has created anxiety and concern, our family is grateful everyday she lives there. We cannot imagine her living anywhere else. Now, our mother plays bingo, poker, attends happy hour, and is involved in most activities. All done with small groups, scheduled, distanced, with masks. Our mother is living the last years of her life happy, healthy, and safe.

I would highly recommend using this healthcare agency. I would like to give a big shout out to…read moreLaurie and her team that helped take care of my friend Miss Shirley Sobel on her journey to the other side much appreciate everything you did.

2 weeks agoNEW I will have given 5 stars if all the…read moreemployees were like George and Donaldo. They really have the personality and the empathy to give the patient and the family the support we need at that difficult moment. Both if them are an asset us this kind of facility. Unfortunately, we did not have the same experience with Kim , the secretary and Giovanna, the nurse. We are 4 kids + my dad's sister, who flew all the way from Dominican Republic to be with my dad. Before we made the decision to transfer my dad to that location, we asked if the 5 of us will be able to be in the room with my dad, we asked David (our first contact) , we asked Lydia, the nurse that did my father's evaluation and we asked Christine, the Manager. They all told us that it would not be any problem. We all came on 9/19/2021 to visit my dad, and we got stop in a very aggressive and rude way by Kim and Giovanna, and another lady that was in the office. They said that only 4 people were allowed. We explained everything to them and they kept their bad attitude. Then, Kim said that unless the death was eminent , they have to keep the visitors down to 4. She was extremely aggressive and does not show any empathy to any of us. I called the main line, since Christine, the Manager, was not on and this very professional lady named Shardee showed compassion and gave us the support we needed at that time. She apologized and called Kim to let her know that the 5 of us were allowed in the room. Even though Kim thought that my father's death was not eminent, he died the next morning at 5:00 am. on 9/20/2021. There was definitely not need to put a family to that stress in such a difficult moment. Even after they knew that we were allowed in the room, they kept the attitude towards us. Thank God, Donaldo and George replaced them in the afternoon. 5 Stars to George, Donaldo, Christine, David and Lydia 0 Stars for Kim and Giovanna, they do not have the skills and personality to work in a place like Vitas

Great hospice in the area with an amazing group of caring professionals. You will ne treated very…read morewell with a lot of attention and care.