Could not have been more disappointed in the customer service, please avoid Michael the manager and…read morethis store at all costs, so rude and would not process request under warranty, suggested i should go to the store i originally purchased from for a claim,. Michael was so rude and condescending, came up with every excuse known to man...would talk over the top of me and suggested i was lying. I went back to the original store where i had purchased it and it was a completely different experience, so good in fact that i purchased 2 more pairs, a Gucci pair for $655.00 and a pair of RayBans at 40% discount. Steer clear of Michael(advised he is the manager)and this store.

Tek helped us out. He also told us about the tax credit we can get for the amount we purchased…read more Thanks Tek for selling us the Maui Jim and the Ralph Lauren shades.

I like to have a pair of glasses for each day and I have now found a store to cater to my glasses…read morefetish. Basically one pair of Designer Frames with lenses at my Optometrist was $550 with a rebate. The lenses are terrible and they constantly fog up. I love the frames but I can tell the glasses were just thrown together. Also the fact that the optometrist rang me close to harrassment to try out some Contact Lenses for free , of course. I had to avoid him in the street. Not long after I find this cool place and I love that I can get 2 pairs of specs for less than $400 with no rebate. I hadnt heard of Bailey Nelson until they opened in the Shire . Since googling, Im well impressed. Story goes , a couple of hipsters started the business in Bondi and like to help people save money, so they cut out all the unneccessary middlemen. At B&N They rang my previous Optometrist to confirm my prescription and had the glasses made up in a week . Its not my imagination but the lenses are really clear and I wasnt asked if I want the works , like Fog Free, Glare Free, Scratch resistant , Break Free etc . Honestly the BS that we have to answer , who would say no ? No Im good thanks I want my glasses to fog and break easily . As I know that it costs about a dollar to make them and you are all parasites but lets waste more time. How thin would you like to go ? well I still want to resemble Coke Bottles of course NOT. They dont do this at B&N . Also they dont have a big neon sign on the side to advertise their brand . Its descretely displayed on th inside of the arm. Im thinking they would update quite regularly as they are fashion forward . The same colours come in different frames for different shapes etc. Makes so much sense to me. I will always buy my glasses here now.

I purchased a pair of IC Berlin glasses from EyewearYouwear and picked them up in January 2022…read more When I finally got around to purchasing lenses for them in July, I noticed that the glasses had mismatched arms of differing lengths and shapes. I informed the store and initially, they were helpful and suggested that I bring the glasses in to address the problem. I attended the store yesterday, where they replaced the rubbers on the arms but not the arms themselves. I don't know the reason, but the store informed me that my glasses arms were actually meant to be mismatched and I should just accept that that's how quirky glasses designers roll. This is the first time I've ever been gaslit by staff in a store as a paying customer. Now I'm in a position where I've spent nearly $700 on designer glasses with mismatched arms and no remedy available. Not happy.

I really want to like this place. It's got a great range of 'under the radar' designer styles, and…read moreunlike other reviews, I've found the staff pleasant and attentive. My problem is the optomerist-twice he's got my prescription incorrect, and after denying any issue, I had to get the lenses remade elsewhere at even more cost to me. I now purcahse online.

Walked in looking for some help with glasses and I have to say Riad, the manager, was very helpful…read morein suggesting glasses and even adjusted my old glasses so they'd sit better on my face. I'll be stopping in a few months from now when I need a fresh pair.

I have been going here for over 15 years and the quality of service has been fantastic - as well as…read moreremarkably consistent. They are probably not the cheapest in town but the help I am given to find just the right frames makes it more than worth it. I now let Riad suggest (rather than me wandering about) and the last few times I have always selected the first or second of his suggestions (and trust me, I try on a LOT of pairs!) - and no matter how long it takes, you never feel like a nuisance. I am also surprised that it can be a couple of years between visits and he remembers my name. I never go anywhere else.

Fixed my wife's broken glasses using existing lenses and new frames. A lifesaver while we are…read moretraveling.

Awesome customer service, prompt, efficient and friendly. Only downside is the range isn't huge for…read moreguys, but the prices are pretty damn good. They said a week and half for glasses which is a bit longer than I normally wait for at OPSM. The optometrist was very good, explained everything in plain simple English... Which is not very common when dealing with medical professionals

I have so much trouble finding sunglasses and specs that suit me. There must be something wrong…read morewith my face lol. George Skoufis is the only optometrist that has sourced and found both sunglasses and specs that I can wear in public and look cool. I can't and won't go anywhere else. They have collections from uncommon Australian and overseas based eyewear designers, so you will most likely walk out with eyewear that no one else in Sydney will have. You won't find Prada, Chanel or Gucci here. The staff there really make an effort to make sure you find the perfect pair and have a great sense of style! Recommend this optometrist if you want to look unique, stylish or just plain cool. Very eastern suburbs :)

Really great selection of frames. And the service was incredible. They helped me pick frames and…read morefit me in for an eye appointment on a Monday and then had the frames ready the next day and held the store open a few minutes when I was running late to pick them up. Very grateful and impressed

A seriously great experience!…read more Not in Sydney for even six hours and my wife placed her glasses on the bed and popped a lens out. Nothing we did could fix them, so I went to The Eye Piece for help. The team here were incredibly nice and helpful and had them fixed and cleaned like new in about 10 minutes! Super fair pricing, too! It's a cute little shop with and excellent selection of frames, including those with the latest technology, including hearing aid frames. 100% recommended for all eyeglass and sunglasses needs!

Are you hunting for the popular pair of sunnies, but can't seem to find it anywhere? Head over to…read moreSunglass Spectacular at Rhodes and most probably you will find it here. The kiosk is conveniently located opposite the front entrance of the mall and their sunglass collection is very good. I always stop by their kiosk either on my way in or out of the mall. The staff are quite friendly and encouraging while I try on different frames. Winter's are usually a good time to get a bargain. But at Sunglass spectacular there is a sale all through the year. They always have special offers available. Irrespective of the season or brand. I found Roberto Cavalli's at 60 percent off retail! The sunglasses are sold in their original packing with warranties and guarantees.