If I could do 0 stars I would. I loved going here & recommended it to people until today. I picked…read moreout a color for a dip powder manicure. I was also getting a pedicure. While I was getting the pedicure THE OWNER came over & started the dip powder manicure. After she did my pinky nail I kindly told her I really did not like the color & I'd like to pick a new one before she did anymore. I was going for red & it was more of an orange/red than red. Instead of stopping & removing the dip powder off of JUST ONE NAIL, she pushed back & argued with me. Saying yes it's orange & I can't change it. I was in disbelief. She did two more nails & I told her again I do not like that color I'd like to pick a new one. She told me again that I can't change it & if I took it off I had to do a regular manicure instead & that they'd give me a top coat that makes it last longer. I calmly said that is not what I came here or what I am paying for. I was not rude nor disrespectful. She ignored me & proceeded to finish my entire right hand. I finally told her I'm not doing this color, stop. She rudely put the cotton ball pieces with nail polish remover & tin foil on my right hand then walked away. I was under the impression she was going to bring the colors over so I could choose a new color....she did not come back over. I finally realized she refused to start a new manicure because of the time. I'd understand if I showed up last minute with no appointment but I didn't. I did not show up last minute asking for a dip powder manicure at 6:45pm (they close at 7pm). My appointment was for 5:30pm & I was on time. She did not come over to my pedicure chair until around 6pm (she was not with another customer in those thirty mins as it was not busy. She was doing tasks around the salon which I understand needs to be done but if you have a customer who wants a service that will take a certain amount of time I don't understand why the customer would not be taken care of first). It was around 6:15 when she did my pinky nail & i told her I didn't like the color. FOR THE LIFE OF ME I cannot understand why instead of listening to a paying customer & stopping after one nail, she as THE OWNER of this place continued & blatantly ignored that I was unsatisfied. Instead of beginning the process of removing just the one pinky nail & allowing the time for me to get the manicure & color I actually wanted she was rude, disrespectful & unprofessional. The wonderful nail tech Esther that I always book with was supporting me & trying to communicate to her the color I wanted but the owner literally ignored her & kept going. I am still in utter disbelief. If she had stopped after the first nail, then she could have started on the other untouched, clean nails with the color I wanted & finished with the pinky nail. To be honest I am so angry. I booked this appointment bc this is the only day & time I had available to get my nails done before going away. There were multiple other things I had to get done tonight. Instead I am calling other salons seeing if anywhere could take me. My toes nails had barely dried before I had to rush over to another nail salon in Brewster (New Sunny Ria Nail & Spa) who graciously took me in & did my dip powder manicure in the SAME AMOUNT of time that was left at this salon. While the dip powder manicure from New Sunny Ria isn't exactly what I was looking for, I am grateful they took me in & actually care about taking care of their customers/customer satisfaction. I recommend going there instead of here bc they were pleasant, attentive & kind. The nail techs at New Sunny Ria took the time to help me pick the color & made sure I was happy with it. One nail got slightly messed up & can you believe it, they didn't kick me out or tell me too bad, they actually fixed it for me even though it was after close! This nonsense at Mint completely derailed my entire night, I did not plan to have to drive 15mins to another salon & pushing back my busy schedule because THE OWNER of Mint didn't feel like doing her job. Just like Mint closes at 7pm, I have a timeline to stick to as well. Unfortunately, by the time my manicure at New Sunny Ria was finished, the other things I needed to get done were no longer an option bc of the time. Again, I made an appointment with at Mint with ample time for the services I was looking for. Not to turn this into a journal entry but I cannot believe this happened & how my time was disrespected & wasted. I typed all of this out so that anyone who reads this is aware. CUSTOMERS BEWARE. Mint nails does not care about your satisfaction or time. I am disgusted by how I was treated & the behavior. It's unfortunate bc the nail techs I've had, Tommy, Esther, & one other woman whose name I did not get are wonderful. At this point, I would recommend going any where else. I will no longer be telling people to come here either. I am so disappointed. For something that was supposed to be relaxing, it ruined my night.

Booked a last minute appointment on a Saturday and had no problem getting in which is a shock…read morebecause this place definitely deserves a filled up schedule! Super clean, the person who did my nails was so sweet even when I messed them up myself she fixed them with no problems or questions asked. My toes came out amazing and the massage was sooo great.