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    Sunrise Lakes Phase IV

    3.5 (2 reviews)

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    2 years ago

    Helpful 19
    Thanks 2
    Love this 13
    Oh no 0

    6 years ago

    Helpful 9
    Thanks 2
    Love this 6
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    10X Sawgrass - Entrance

    10X Sawgrass

    (17 reviews)

    I wanted to write this because people are quick to leave negative reviews, but rarely share when…read morethings are actually going well. 10X Sawgrass is a very large apartment community, and for a property this size I think they do a really solid job maintaining it. The landscaping is beautiful, the pool area feels almost resort style (my fav), and the pool is always clean. If you go during the early afternoon it's especially peaceful and relaxing. The amenities are great as well. The clubhouse has a coffee machine with espresso, cappuccino, and hot chocolate, a pool table room, computer area, and a conference room that's first come, first serve. I've used the conference room a few times when I needed a quiet place to work. The gym is also consistently clean. Maintenance has improved a lot recently. Arthur from the maintenance team has been very professional and responsive, and requests have been handled much faster. Jada (assistant manager) and Yolanda in the office have also always been helpful whenever I've interacted with them. My only small wish is that the pool stayed open a little later, especially now that daylight savings gives us longer evenings. As someone who previously lived in much larger apartment complexes in Los Angeles. I know how hard it can be to maintain properties of this size. From my experience, the team here does a great job keeping things clean and running smoothly. Overall my experience living here has been very positive.

    This is the worst place I have ever rented. I have never experienced a place like this before in…read moreterms of management and overall living conditions. Communication and transparency have been consistently poor throughout my tenancy. Issues are not handled in a timely or professional manner. I would not recommend this property to anyone considering moving here.

    Tao at Sawgrass

    Tao at Sawgrass

    (21 reviews)

    This is the most ridiculous place you will ever live. There were so many issues when we moved in,…read moreless than 1 year ago, and there are still issues 6 months later that never change! Just to get in the building they have a system set up whereby you must use YOUR personal cellphone and open this ap called Blue Diamond. It's the most ridiculous, useless piece of junk ap, that NEVER works. Not kidding, every single day just to leave your residence and return, you must go through wasting a great deal of time and aggravation, because the system sucks! They seem to get rid of all the things that work great, yet they keep the things that don't work, which makes no sense. They used to have a key fob system, which was great. You could have your hands full with groceries, and the key fob in pocket and if you stand close enough to device, it opens door. The key fob was also used to operate the elevator. Now, its turn your cellphone on that's asleep in your pocket...then open BD App that sucks, then wait for it to say unlocked, then connected, which 98% it doesn't connect. I can't tell you how many times I came home with ice cream that melted or a pizza that got cold by the time I got in my residence! The management has been made aware of it but does nothing about it. There are many other issues too, but even if this was the only issue, and I assure you, it's NOT, that would be enough to make me want to move! Imagine, every single day you waste time leaving your residence and going downstairs in elevator, then returning home, and having to get into building and use elevator. It averages like 10 minutes a day, so by month end you wasted 280 minutes! That's 4 hrs wasted every month in this nonsense! Other issues waste time as well. Just to name another example, the only parking is on the 3 levels of garage parking. There are gates to get in and out of garage. They are supposed to open when reading your license plate. They don't always work for cars, and they NEVER work for motorcycles. So, if all you have is a motorcycle you ae really in trouble. But even as a leisure vehicle, you must exit through the gate that people walk through, otherwise you can't leave out the normal gate, because it doesn't open for motorcycles. As I mentioned there are many other issues, like the water being shut off for hours, never a reason as to why, etc. I would NOT recommend living here! We have lived at many rentals and purchased many pieces of property and we have never seen so many issues at one place!

    Lived here for 3 years as an owner. Consistently, not just once in a while, consistently YOUR AC…read moreUNIT WILL BE SHUT OFF. Not during cold weather days to compensate for South Florida humidity and weather, but random when they decide. For over 3 years, AC being shut off for more than 48 hours, hot water being shut off multiple times a year. And again, not just for a day or a few hours, a few days, sometimes a week you are expected to have zero working AC and hot water. Even more, elevators are constantly down. 3rd year now where the elevators "need repairs" again. The cleaning crew is rude, they will complain that you have to use the elevator after it has been mopped because that's normal and common. If you have to exit the building but the cleaning ladies are mopping that area, be ready to argue since they will yell at you to go around or find another way out, because once again, they just mopped. Wow. Save your money, save your sanity, and put yourself somewhere that is respectful to you and your money. Tao is a pretty-looking building that beyond sucks to live in due to very poor management.

    Atwater Apartment Homes - Atwater: Exterior at Dusk

    Atwater Apartment Homes

    (83 reviews)

    I'm currently in the process of moving, and this property was one I was interested in for several…read morereasons. First, for me it's very close to my job, second it's right around the corner from Amerant Bank Arena, where I often am, and lastly it's still in the city Sunrise and near all my friends. The property caught my attention with the lake side units, and ample space in most units. I also love the layout of the complex, each unit higher than the first floor having an outside step walking up to the main entrance. The property is well maintained and clean. The very large swimming pool and sun deck is surely a sight. It's beautiful and very spacious, and I was told the keep their pools open till 10pm! (Most properties I've visited, even where I live now, closes at sun down.) I was given a tour of 2 different units, one being a loft, which was absolutely beautiful and spaces, and the other was a 1/1, also just as beautiful, but a little on the smaller side than what I'm looking for, square footage wise. The units are pretty well up to date, with some minor dates things, and it did show. The doors for one, on the closets and in the kitchen, they were a bit on the older side, a the bathrooms did also show their age. I definitely would have applied at this property had a loft unit been available for my dates I'm looking to move. I kept checking their website, which was so easy to navigate, for possible new units coming available, but sadly nothing for my time frame was showing. If you are in the process of moving or thinking to move, definitely come check out Atwater.

    I agree with other complaints regarding transparency regarding information. This complex leaves…read morethings to be misunderstood and they even acknowledge this flaw from prior residents complaints. So what are you doing to fix it? Nothing, but "I'm sorry". Also when maintenance concerns are not addressed, I was told that it's the residents responsibility to follow up. Which I have documented (emails) follow up for the last 5 months. While the complex is nice, the customer service is horrible and enough for me to not want to renew. I would love to, but the slowness, lack of transparency is enough for me to move on.

    Artesia Sales Center - Inside the Artesia clubhouse.

    Artesia Sales Center

    (9 reviews)

    This appears to be a great development but unfortunately with the worst customer service. Its…read morealmost like they dont want more business. If your product is always selling and you never have vacancy then hey, by all means, dont return calls, ignore future business, dont bother hiring decent people on your staff, etc, because thats how that place is run. Ive never seen such lousy service, especially in the business of renting units. What's worse, you couldn't display an easier sale than i have and STILL they have lousy or nonexistent assistance. You could send them a message or call and tell them you want their priduct, and describ yourself as the perfect, ideal customer, naming everything that their company should want to hear and STILL never get any assistance. I actually spoke to several people that live in surrounding area that informed me they tried to live their but couldn't get anyone to respond to them.So they chose another development.Just outside of artesia....Hopefully their business is always great by ignoring new business, but if they ever do run into the issue with vacancy not being filled, they will only have themselves to blame...​​​

    I own a condo villa in Artesia since 2005 and I love this community. It's a 5 star resort in your…read moreown home. However, the huge downfall is the association fees, club house fees, management fees in addition to special assessments that have been added to the already astronomical fees. It's seriously becoming unaffordable to own a place in this community. The management and board team whom ever continues to add extra fees is just unreasonable. They are forcing owners to sale their property and eventually this will be a ghost town. Just abandoned properties. It's sad because when you purchase you are not given the heads-up on the additional fees every year. Needless to say it's not even accounting for property taxes around $9K.

    Sunrise Lakes Phase IV - apartments - Updated June 2026

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