My family was completely blindsided by a $50 "no-show" fee for a 15-month wellness check that we were never notified about. We received no text reminders and no phone calls. When we were at our son's 1-year appointment, the staff didn't even give us a physical card. When I called to address this, the front desk staff was extremely rude and put me on multiple holds without explanation. Out of pure frustration with their communication breakdown and poor treatment, I said the situation was "fucking ridiculous" once. Instead of handling the office's scheduling and customer service failures professionally, the Practice Administrator, Leah Glidden, sent me a hostile email. While she waived the fee, she chose to discharge my infant son from the practice entirely because I dared to complain about their staff's terrible attitude and lack of organization. They blamed an alternate email address (which works fine) for their reminder failures, completely ignoring that they have my working phone number and never sent a text reminder either. Discharging a baby from pediatric care because a parent called out their administrative failures is an extreme, defensive overreaction. If you want an organized practice with compassionate staff that actually cares about your child's continuity of care, stay far away from Sunshine Pediatrics. They care more about protecting their egos than treating patients. read more

I transferred all of my children to this pediatric office a few years ago, and we've had a consistently positive experience. The staff is always friendly, and we've always felt supported by the physicians. We've primarily seen Dr. Rich and Sarah, both of whom take the time to listen to our concerns, answer our questions thoroughly, and clearly explain the plan for our children's care. When we've needed referrals to specialists, the process has been straightforward after discussing our medical concerns. One thing I especially appreciate is that this office respects parental choice while providing education and resources to help families make informed decisions about their children's health. On the administrative side, I've never had issues scheduling appointments. The phone lines can occasionally have longer wait times, but they have a small front office staff, and they've always been helpful once I get through. Regarding vaccinations, this office has been very accommodating of our family's delayed vaccination schedule while we wait to be seen by a geneticist to better understand our child's unique health needs. They have respected our decision to take a thoughtful, individualized approach while we gather more information and determine the best path forward. We've never felt pressured, and their compassionate, collaborative approach has meant a great deal to our family. read more

About as much sunshine as a dogs ass. Receptionist didn't smile or greet me "name" was the first word out of their mouth. I didn't catch her name but she had mega fake eyelashes. We had a problem with our account and my wife tried to explain we have tried to change Pcp multiple times but it wasn't working. The lady kept repeating what she said as if we hadn't heard her the first 3 times. Person who brought us back didn't even seem to like kids. Also no pleasantries. Waited 45 minutes to see doc. We like the doctor but staff needs to step it up read more

To be fair, if I could give no stars I would. Read the negative reviews with caution because I should have. There have been multiple times this year that I have gotten all the way there (an hour drive almost) just to be called and told they're cancelling on us. I've called all week in attempts to get my child seen per the request of the pediatric hospital and they've made it abundantly clear they do not care about hospital policies or helping my child get better. I've now been to the hospital multiple times this week after being denied cared. (To which the hospital doctors themselves said I absolutely should be finding a new practice because this one is awful!) When I advocated for my child and told them how inappropriate and unacceptable it is to deny care to a 2 year old this ill I was met with discharge papers. (Mind you I had called all week and denied each time) I have never been unkind or rude to staff prior and when a "nurse" told me the best they could do was a week from now (no suggestions otherwise) I voiced how wrong I felt that was when she can clearly look at a chart and see my child was being sent back to her pediatrician. The office manager not only argued back and forth via email with me, but lied and contradicted her own stories and mine multiple times, I have 10 arguing responses from someone who is mostly arguing with me like a mean girl, not listening with empathy or understanding. I will make it a personal point to let every person who asks know how unprofessional and disgusting this practice is. read more

When my husband called to make the appt for our infant the receptionist was snippy and rude. We made an appt for 9:30am on April 22 and showed up 20 minutes early to fill out paperwork. They took us back a few minutes early and the nurse was nice; took the temp and weight and measurements of our baby. She had us undress our baby to see the doc who never came. We waited for him for over an hour without anyone coming in to tell us how much longer it would be or what was going on or even apologize for the wait. I had to go find the nurse to ask and even then she just said that it would be a minute. That's one really freakishly long minute! Fed up, we finally left and didn't even receive an apology from the receptionist chicks who all seemed unfriendly anyway. The rooms were cold feeling, empty and bare. So many notes on the walls came off rude. We heard screaming children and scolding parents the whole time. It was not a good feeling to be there and I wouldn't recommend it. I was referred by my midwife and had high expectations - I had heard vaccines wouldn't be forced on us and such here. Hoping she knows more docs like that that we can see instead. Very disappointing. read more

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Dr. Rich and the staff are always nice, but there is usually a really long wait once you've been taken back to a room. My son has been going here for 15 years, so you can tell we really like the Doctor. read more

We have been coming to see Dr. Rodriguez since our son was born, 2009. We are very happy with him and his staff. As an added bonus, they have a lactation consultant, Pat, in their office. It really helped, as new parents, to know and understand proper nutrition for our little one. As far as the decor, it could be updated and warmed up. But I think the quality of the doctor and nurses outweighs aesthetics. Plus they do not push vaccines on you. read more

Sunshine Pediatrics - Pediatricians Near Me - Maitland, Florida

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I am a current client with three children at the practice, and they blocked me from commenting on their Facebook page, along with many others, when respectful comments were made disagreeing with policy changes. Some were rude, mine was not. ALL non-positive and agreeing comments were censored and deleted. Their office is always late seeing me and my children and twice told me to go to urgent care because they couldn't fit us in for a sick visit. I call to speak to a nurse and never get a call back. They also require families who can't vaccinate due to religious or medical reasons to sign a self-incriminating paper saying they are being negligent with their children. We loved Dr. Rich but their practice has gone downhill. Disappointing. read more

Just called to get my daughter a physical for school, they told me even though they're pediatric office that they can't see her because she's not up to date on vaccines that she should've gotten in February this year. While she hadn't gone every year for physical after being homeschooled, I was literally told to go to health department then they'd be willing to see her again. For obvious reasons I'll be looking for office with friendly more helpful staff read more

Extremely slow service and a lot of employees just sitting around joking and playing.

Sadly I have to leave a bad review because unfortunately this clinic only cares about money. My son had an ear infection and just needed someone to look in his ears after receiving therapy from the practitioner. He was there one week prior and they wanted me to pay another $120 just for an NP to recheck his ears after the NP told me it wouldn't even be a full offie visit when he came back. So they contradict themselves and are obviously money hungry. Upon speaking with the manager she didn't try to help me at all especially knowing we don't have insurance and are self pay. We had been in the office 3 times in less than 1 month and they still wanted to change me $120 just for someone to look in his ears to see if his antibiotic worked. I am so disappointed with the care here. Most of the staff also have attitudes and the office manager is extremely rude and hung up on my husband when he called upset about how they handled the situation. Very unprofessional. read more

We came to see Brooke, Lactation Consultant, who has been absolutely amazing! She has been so helpful with latching, positioning and communicating. She has even seen us a few extra times at no cost to help us get this baby feeding thing down! I can't recommend Brooke enough to anyone who is having breastfeeding issues! Go see Brooke! read more

Simply Awesome! Would definitely recommend to everyone! Friendly staff, attentive and knowledgeable providers, and outstanding service every time. The best of the best! read more

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I took my teenage son to Sunshine Pediatrics to be evaluated for migraine headaches and joint pain. In the course of consultation, the nurse practitioner asked him if he was seeing a psychologist. When he replied that he was, for several reasons including depression, she had him take a survey to diagnose the level of his depression. In response to one of the questions, he reported honestly that he had considered harming himself. This had come up before as a frightening symptom of his depression, which is why he has been seeing the psychologist. Beyond the regular stresses of teenage life, my son is transgender, which has been an additional challenge. Despite his admission in the survey, he is very smart and is doing very well. He has many friends and a strong support group. He is not impulsive, and I don't believe he would ever act out on these thoughts. His psychologist agrees. After the nurse left us waiting for 45 minutes, I became impatient, and opened the door. The Nurse Practitioner was there with two police officers. Without my knowing, she had called them to take my son to a psychiatric hospital without my consent. The police interrogated my son and determined that he was no immmediate threat to himself or others. Despite the officers training, experience, and authority in making this determination, that this did not meet standards to forcibly hospitalize my son, the Nurse Practitioner wouldn't take no for an answer. Behind the officers back she called the ambulance to come take my son. When the ambulance arrived to our surprise, the EMTs then had to interview my son as well before reaching the same conclusion, that he was not an immediate danger to himself or others and there was no reason to take him in. This was a traumatic experience for my son and myself that was totally unnecessary and inappropriate to say the least. We had come only to get help for his headaches! I will never go back to Sunshine Pediatrics and recommend that anyone seeking compassionate professional response to their situation should avoid this clinic or call their lawyer in advance. #The following morning, the office manager called me. She was very professional, but the only energy I got from her, is that they were worried about legalities on their behalf. This has taught my son and I valuable lessons at least... read more

I have taken my kids to Dr Rich since they were babies. I love this pediatrician and office staff, and I hope we never have to change doctors for any reason. We make a long drive for our visits because it is totally worth it to have a doctor we can trust. They are always friendly, knowledgeable, understanding, and we never feel like we're just a numbered patient here. read more

Do yourself a favor and find another Dr and office. Children were patients here for 7 years. Have not been there in 2 years and was just sent a collection bill for $100. Yes $100 from something over 2 years old. Never contacted me once. Asked them to resolve it and send me a detailed bill. The office manager Ashley Smithbush was completely unprofessional and said she would not help me. Said she doesn't have this problem with any patient but me and they dropped us as patients because of it. Who says that to a patient's father about a 2 year old bill for a measly $100. Even during our time as routine patients the care was always sub Par. You will never see the dr. Room full of sick kids is about it. Find another Dr and they need to find a new manager who doesn't drive patients away. read more

I was weary of other reviews but have nothing but good things to say about my experiences here. My baby has been a patient since he was born and is now 8 months old. I am so grateful they allow parents to choose their own vaccination schedule, unlike most places. Julie Muser is amazing and my baby loves her and all of the nurses. I have never experienced a long wait time in the waiting room or in the examination room. In fact, I am usually the only one there when I walk in. A few times there has been one other family waiting. I feel like they do a great job staggering appointments so it doesn't feel crowded like other doctor's offices. I love this place and feel it's totally worth the 45 minute drive for us! read more

The only reason this practice is receiving a one star is because Dr. Rich, the pediatrician, was very kind, soft spoken and very amicable. If not for that ... I would have written they deserved 0. Why 1 star? Here is why: - At the first pediatrician appointment for my newborn daughter, as most newborns do, she lost approximately 6% of her body weight. At this point the nurse practitioner felt it was her place to use a "fear tactic" and tell my wife and I that "undernourished children are more apt to autism" ... and with this "false statement," tried to push formula feeding on us, when we had expressed it was NOT our desire to do so. - As a follow up to the first visit, my wife's doula called the pediatrician office and talked with the nurse asking if there were new guidelines that triggered concern for a baby losing too much of its birth weight, since it has been typically set at 10%. Our Douala told us that the nurse was rude and did not provide any information. Even though no personal/patient information was exchanged, the nurse "claimed" it was a HIPAA violation. - At the second visit with another nurse practitioner, we mentioned the "false statement" told to us at the first appointment and that we would like to see some "peer reviewed articles" that would substantiate her claim. My wife and I were told that we would be e-mailed articles ... they were never received. So it is safe to assume that the nurse pulled the fact out of her a$$. - At our third appointment, we were kept waiting for over 40 minutes without any explanation or updates, with what do you expect, a fussy newborn. I am not asking for a detailed schedule of the doctor, but keeping us informed and letting us know what is happening - none of which happened unless we kept asking. - At the same third appointment, knowing that we were NOT coming back, we asked for login information to their online portal so we could download records and take them to our new pediatrician. The front desk told us they would e-mail us the login information, and it was never e-mailed. Another "promise" to do something and no follow through. It is a shame to see poor customer service especially when it comes to a medical office, and more specifically a medical office that is supposed to look out for the best interest of your newborn. read more

Dr. Rich Rodriguez is, by far, the most down-to-earth yet professional doctor we've ever met. It's also a plus that he is so easy to talk to. We really look forward to our son's visit each time. Their staff is very friendly and helpful. Finally, a doctor we really like! Doesn't get better than that especially when you are brand new parents! read more

Do not go. They don't respect your rights as a patients. They used to be a good practice.. after they have some new staff now unfortunately are unprofessional. They are no longer as open about alternative vaccine schedules or non vaccinating as they force you to sign there RTV form. I was told this form stays at the office... However this form was created by the AAP to protect physicians. They did not educate me about vaccines which they are supposed to do according to the form. read more

I should have listened to the bad reviews before bringing my kids here, but I thought, they can't really be this bad. I had heard some good things about their practice when I was originally looking for an alternative medicine pediatrician, so I decided to check them out. Unfortunately, in the few visits that we had there, it went from bad to absolutely terrible. The office staff from the nurses to the manager are completely disrespectful. What gets me is that Dr. Rodriguez is well aware of this and continues to employ people who treat his patients like crap. Save yourself the time and attitude and go to a different pediatrician. The Franz Center is a dream compared to this place. So happy I went with them instead! read more

Worst pediatric worst staff rude and they dont keep track of appointments they made , i always have problems getting them on the phone , waiting time is around 2 hours and doctor mettah says the same thing every visit sick or no sick , my daughter was gonna die because she had sever cough and cant breeze and he said there is nothing we can do about it its gonna clear by itself we had to go to a different pediatric and they were amazing took care of my daughter and ran some quick tests turned out she has bronchitis and she needed the nebulizer to be able to breeze read more

We take all 3 of our children to Dr. Rich. He is a great pediatrician. He is friendly, personable, always has a smile on his face, takes time to talk to each of our kids and spends as much time as needed during our appointments with us. He respects your decisions about vaccines/flu shots and DOES NOT treat you poorly for your choice. Other people complained about wait times, I think that is rare. With 3 kids we have been there often and have never waited longer than 15-20 minutes. The office ladies and Pat the lactation consultant are very friendly and helpful. We drive a half hour to see Dr. Rich because he is worth it. We highly recommend Sunshine Pediatrics! read more

Friendly and efficient. Gets you in in a timely manner from your appointment very loving to the kids and sweet staff. Love them.

Talk about a circus... I can't believe my midwife recommended me to this office. Besides the nurses that do not know what they're talking about, it's the doctor that made me raise my eyebrow and walk out of there in disbelief. I feel like anyone can walk around calling theirselves a doctor or nurse nowadays. Dr. Rich Rodriguez is one of the most unprofessional so called professional that I've ever dealt with. He doesn't listen but blabbers on and on about things you didn't ask about. He's very laxed and inappropriate. I am completely shocked no one has mentioned his behavior in these reviews!? What topped it off for me is he kissed my baby on the back with his disgusting mouth!! Who does that?? I was so appalled and disgusted. My husband and I knew this wasn't that right place for our newborn after we witnessed so much unprofessionalism during our first visit. I would not recommend this place especially due to the fact that the doctor acts like a clown. How can I trust someone like that to give me accurate updates on the health of my baby. read more

My son and daughter have been going to Sunshine Peds since our family moved in 2010. We began seeing Dr. Rodriguez who was thorough and extremely attentive to our children as well as our concerns. After seeing Nurise, the nurse practitioner, when the doctor was on vacation we have been seeing her ever since. I have always been pleased with their service and have only had a long wait time once. I can't even complain that time because they worked hard to fit us in a busy afternoon. I would recommend this practice to anyone. read more

My husband left the 1 star review, and I'd like to elaborate on that. First, Sunshine was highly recommended to us by 3 different friends who also have their children there. So everything we experienced was more shocking because I can't even fathom my dear friends bringing their sweet kids there. Before I launch further, I want to say: if you are a first time parent and have little to no medical background, please stay away from this practice. You may be coerced into doing things for your child that you may not want to do. I fear that less knowledgeable parents would be very vulnerable, and may cave into these people's pressure. It wasn't just a nurse that tried to force formula on us- it was their LACTATION CONSULTANT!!!! And when I say "force", I mean they went and got some formula, and expected me to give it to my baby right then and there. When I showed some concern, and said I'd rather wait till we get home, that's when the whole "you know, there's a direct correlation between malnourished babies and autism" statement was made. Oh really? Ok, please educate me on this by providing at LEAST a reference to a peer reviewed article from an actual medical journal stating such findings and the study supporting this claim. **crickets** Never was given anything, and I even called to follow up. This was a fear tactic used on me, and I tremble for other parents who aren't as medically educated as I am, who will probably be scared into doing something for their babies that they don't really want to do. The same nurse (ARNP) and lactation consultant were whispering to each other RIGHT IN FRONT OF ME, and I heard the words "tongue tie". For a time reference, this was at our very first appointment, the day after we'd left the hospital, so my daughter was 3 1/2 days old. I was super annoyed that they'd be whispering right in front of us, so I spoke up and asked, "what was that? What did you say?" The LC said, "well we think your baby has a tongue tie." Oh really. Because multiple nurses, 2 pediatricians and 2 lactation consultants at the hospital, less than 24 hours ago, didn't seem to think so. Oh- and I'm not just some uneducated new mom. I'm a speech pathologist who has good understanding of what a tongue tie is. I can identify a tongue tie upon oral examination. My baby does not have any tongue tie. This was later confirmed by our current pediatrician and a different lactation consultant. It was our 2 week visit when the doctor kept us waiting. 30 minutes in, I went to find a nurse and ask about the delay. She said she couldn't be sure when the doctor would get to us, but it'd be just a few more minutes. We had the very first time slot of the day. So it's not like he'd gotten behind with seeing multiple patients before us. When I came to their new parent orientation night, a big emphasis was made regarding US being late, and how we had a 15 minute window, at which time our appointment would be canceled and we'd have to pay a fee. Such rules made me think they probably ran a right ship, and were punctual. Nope. Not the case. When the doctor did finally come, he was very nice, like my husband said. But he did also try to talk us into formula feeding. I spoke up this time and said we'd rather not, and we are meeting with a lactation consultant to work on things. He recommended his in-house LC, and I declined based on my first experience with her, and how she had treated my doula who had reached out to her. Of course he defended her. Please, if you're a new parent, bypass this practice. read more

So I went to this doctor's office with my child for a Saturday appointment in September. First issue was I took the time to fill out the forms and fax them in. First thing out of the person at the desks mouth was fill out these forms. What about the forms that I filled out and faxed in . We dont have them. Can you look. Visit was normal. they gave me a list of activities to do with self made toys. I have already done research and purchased toys that do all these things. then I get the bill. I had a regular well visit scheduled for a Saturday. They charged me 25 for coming in that day along with a regular visit. This was not on their forms or on their website. When I found this charge by looking at the claims summary, I called this was September 10th. No one bothered to call me back. So I called again and said I wanted to change my November appt since I was not going to pay a fee for coming on an a regular day. Person advised that she had been there 10 years and knew nothing about a fee for Saturday. She advised that she would have the person call me on Wednesday at 9 AM, No call. I called back on Thursday the 17th. Was spoken to very rudely by Janis and she actually very unprofessionally hung up on me. But she did tell me for emergency care I should expect an extra fee. I advised if its not on your website, your paperwork, and your staff don't know about; how could I know. I even went as far as to tell her I went to an urgent care and wasn't charged extra because it shows on my insurance as a dr office and that was on a Sunday. I can't believe there are doctors offices that actually try to lie and steel from patients. maybe that Is why they have signs up in the office and try to get a credit card to keep on file. Wouldn't want anyone this dishonest having my credit card!!!!! read more

From transferring to patient portal to checking in, and actual visit 5 stars. Everyone was super nice. No pressure for vaccines & super gentle with our 17 month old. Highly recommend. read more

The staff here is amazing. Very friendly and kind. They always go above and beyond to care for my children. I am so glad we found this practice! read more

Pay Lindsay the lactation consultant is absolutely amazing! She sat with me and my little one for over an hour. She helped me position him correctly, weighed him to determine intake, and gave very helpful advice on ways to help him gain weight. So far, thanks to her, he gained almost a pound this week! read more

We love Dr. Rodriguez! He has been our pediatrician since the birth of my now-14 year old son. The kids love him and my husband and I love him. He always has time to talk to us about anything at all, even if it's Sponge Bob or Airsoft with my kids. He has called me himself from home on a weekend to answer my question about whether my child who stepped on a nail was up to date on his tetanus shot. Great guy! Great staff! Highly recommend him! read more