Cool kitsch style shop unfortunately the service is not friendly…read more Servicio no muy amable

Mostly a bunch of keychains and other little trinkets you can get from a dollar store. I was better…read moreoff getting souvenirs from outdoor vendors and locals outside of tourist attractions. There was a few cute Frida coin bags but overall there was nothing here I felt someone would want as a token from Mexico.

I recently purchased a condo in downtown, and I soon realized that I have very few items like…read more furniture, kitchenware, or anything to make the place nice. I wanted to get a couple of nice things so I began to search for stores that carried furniture and other types of cool things like perhaps even artwork. I found this store online and the actually have a couple of locations. This one was the closest to me. The first things that I saw was the dining set that was handmade from Patambanán Michoacán. The set of four plates of three sizes, bowls, and cups came to be around $8,000. They looked absolutely beautiful. The service here wasn't the best considering the high-end items that they sell. The lady at the register barely even acknowledge d my existence. She was preoccupied with some sales slips and seemed to have trouble getting up out of her chair, to help out another customer. However the one gentleman wasnice and helpful. I would definitely recommend this store for their great products, bit less like to recommend for their service.

This outlet on the Paseo de la Reforma exhibits the finest craftspeople in Mexico. Some of the…read moreobjects can be very expensive. All of them are unique and beautiful. The sales staff is bilingual, and they take credit cards. They can explain what it is you're looking at, so you know what you are purchasing. If you decide whether or not to do so. They don't mind window shopper's. You can find many of the things they carry at the various markets and tanguis scattered around Mexico City for less money. But, none are as stunning as they are here. Why do people shop at Tiffany's? I think for the same reasons.

I've always been bewildered whenever I come into this store jist because of the sheer size and…read moreincredible selection. It is like this place thought about everything someone would want to buy. Whether it be food, clothes, or electronics, this place has more variety than anyplace else. I've been to one other location to purchase clothing, and I actually just happened to come across this store by chance. I actually did need to replace a couple of t-shirts that got torn, so I came to see if they have something similar. Whilst they didn't have exact matches for the shirts I was looking for, they had several more that were kind of close. Really this place is so huge, you are bound to find what you are looking for.

Compré dos batas de baño de la marca Calatea, SKU: 41108910, modelo VIENA G, que llegaron el 30 de…read morediciembre de 2025. Al lavarlas para usarlas, noté que se destiñeron y mostraron colores rosados en las fibras, lo que indica una calidad muy deficiente. Al reportar lo sucedido al día siguiente, 31 de diciembre de 2025, a Palacio de Hierro, no quisieron asumir la responsabilidad por el mal producto, argumentando que ya había sido lavado. Es importante mencionar que las batas nunca se utilizaron, por lo que considero que una devolución o intercambio sería lo más apropiado. Sin embargo, el centro de atención al cliente no supo ni quiso ayudarme en esta situación. Les aconsejo no adquirir NADA de la marca Calatea. Adjuto las fotos que muestran lo que supuestamente compré y lo que obtuve tras lavar el producto una sola vez.