We were a large group staying at the Super 8 Motel for about a week. The hotel itself was fine- clean, had a good meeting room, was well located and certainly it was affordable. However, the staff and management took a dislike to us from the moment we booked and were nothing but rude and curt during several interactions. I understand that being a large group we were not exactly low maintenance, but hotel staff should not grumble and get mad at you for requests. When I called a few days after our stay to get a reprint of the final bill for the group, I was refused and hung up on.
I suppose this is the best hotel you're going to get for the area, but still, Brittany and the entire management team need a lesson in customer service and general politeness. read more