Although the response rate was timely, the cleaning itself left a lot to be desired. I requested a…read moredeep clean for my 3 bedroom 2 bathroom house and I was not satisfied with the final result. Specifically, I requested the baseboard be done as well as the dust knocked off the walls. I was told the baseboards were done twice, but they look like they weren't touched and everything was shoved into the corner of the baseboards which was very frustrating. Clothes that were on the closet floor were just shoved further back into the closet. 'Deep clean' to me entails way more work than was done. They arrived at my home at 8am and they were gone by 10:30 which is insane for a deep clean. I was preoccupied because I work from home and could not do a walkthrough of the house when advised it was completed. Once I finally did, I realized that I would now need to do much more cleaning myself, after the deep clean was completed. The price was reasonable and I did tip Ray, but for what I received vs what I requested did not meet my expectations at all. I would rather be charged more. I pulled out an extra $100 for the service but did not end up giving it to Bonnie's Maids because in my opinion, they did not do a deep clean or a suitable job. As Ray has so kindly responded to this after calling me and telling me I was too harsh, although I was just being honest - I am editing to add to his reply. There were multiple communications with Ray before the cleaning. Not once was an expectation that everything needed to be off the floor. I have had deep cleans in the past that took care of EVERYTHING. Hence: DEEP clean. Also wondering why this is a requirement when you didn't even sweep or mop the floors, but I digress. I glanced out of my room and said it looked okay, we did not do a full walkthrough. Again, I was working. Your sloppiness in all these areas absolutely have nothing to do with me being unprepared for the cleaning. I would not recommend this company as not only are they bad at cleaning, but they also are unprofessional.

Ray was excellent! He texted us the day before to confirm & was good at confirming what services…read morewere included. There was a lot included! Since I bake a ton I was especially excited that he was able to clean our very dirty oven. He cleaned around the windows, unclogged the drains in our bathroom, and showed us how to prevent the calcium stains in our shower by getting a filter (sprite is one brand name and aquabliss is also a competitor) to add on the pipe before the shower head. He cleaned on top of armoires, cluttered countertops even when I said not to worry about it- "it can't be TOO clean". He vacuumed the whole house including the couch. I think he was here for at least 4 hours. I was feeling slightly exhausted watching him go at a steady pace the whole time. The baby, husband and dogs all took a nap or two in this time He even took the knobs off the oven to clean them and dusted all the fans. We were very pleased! If there is anything you think Ray can do better, he asks at multiple times to check the different areas as he gets done cleaning. You can tell he really wants you to be happy because I noticed later that the window he had cleaned had some dried water spots and he went back to fix it happily with no complaints. Probably with any cleaning service it helps to tell them what you are hoping to be achieved and then remind them person so they have a chance to make it great. This service was also an excellent value coming in quite less other quotes that we received. Thanks Ray!

Arrived right at our scheduled time, made fast work of moving everything out, and incredibly fair…read morepricing.

Very nice, friendly and professional. Very fair price. They removed all my junk in less time than I…read moreexpected. Would highly recommend. Mary B

This girl is incredible. She texted back promptly, showed up on time, did a GREAT job cleaning, and…read morewas sweet to my two crazy dogs. She is very accommodating with timing and flexible, which I appreciate. Nicki was upfront about the pricing and had a ticket ready for me with the total when she was done. The house looked awesome and I can't wait to have her back

Nicki is excellent! Very thorough and uses a steam mop for the tile floors which is very effective…read more Nicki was also very responsive and accommodating to our schedule. Nicki is great with our two large dogs, and works around what ever mess or activity I have going on in the house. I don't feel like I have to have everything organized or put away before she can start. She uses her own products but would be open to any products we supplied. We highly recommend Nicki!

great work fast with responding very cool!! Came out to my…read morehouse and cut it up I was very pleased with him

From the owner: *Unlock Your Space with Scrap Master!*…read more Are you tired of junk/clutter taking over your space? Let Scrap Master help you reclaim your space! We specialize in junk haul and removal services, making it easy for you to dispose of unwanted items quickly and efficiently. From old furniture and appliances to construction debris etc., our team is ready to tackle any mess. Why Choose Scrap Master? - Fast and Reliable: We arrive on time and get the job done swiftly, so you can enjoy your space without delay. - Eco-Friendly Disposal:We prioritize recycling and responsible disposal, ensuring your junk is handled in an environmentally friendly way. - Affordable Rates: Quality service doesn’t have to break the bank. We offer competitive pricing to fit your budget. - Appliances Removal: We remove appliances FREE of Charge Don’t let junk weigh you down! Contact Scrap Master today for a free estimate and see how we can transform your space. Call us now and experience the freedom of a clutter-free life!

Antonio and Ja'Quez were awesome. They were polite and super easy going. If you're lucky enough to…read morehave them, you'll have no problem. We will definitely give another call if needed.

This was a true surprise and delight!! Same day appointment within hours. High praise for Cici who…read morecalled ahead, ran the team, was kind, incredibly detailed and honestly a pleasure with whom to work. Her associate Fernando was also amazing. I received a very detailed quote before they did any work that I was given the opportunity to accept or decline, and walk through of service and they met each and every element expediently and with quality. Before thy left they had me inspect the work to ensure nothing was missing from the removal. Consider me a Brand advocate not only of 1-800 Got Junk but of this Team as well. Strongest recommendation ever

Even though they could not help with what I was needing to recycle. They were professional in…read morehelping me figure out if they were the right company.

excellent communication. they showed up when they said they would be there. thanks so much for…read moreyour prompt service.

We just had them visit. They carefully took out all our screens before our power washing. I was…read moreworried about my daughter napping during the washing but their power wash was so gentle that my little slept the entire time they were working on the house. I couldn't even really hear it. My washing machine is honestly louder. They were also great working in the backyard and coming in the house even with my dog. It took under three hours and they arrived even a little early. Parked on the street with a truck and didn't block any neighbors' driveways which was nice. They even cleaned out our screened in porch which looks ten times better. We have a two story house and they did a phenomenal job. Nice company, great service; highly recommend!

They were on time, provided excellent service and very nice. Our driveway looks like new! Would use…read moretheir service again.

They were prompt and did an amazing job power washing my driveway. Highly recommend them!read more

Although I did not choose this business to do my work, they were very professional and helpful with…read moreadditional information and timely communication. Thanks for being professional.