Compared to its near neighbour in Lewisham, this Superdrug is a markedly better shopping experience. The store is logically laid out, clean (and my last visit was on a rainy day - the floor was still if not spotless, then not dirty), well stocked, and well staffed. As with the clash of the chemist titans half a mile or so down the road, the Superdrug experience is much more appealing.
The staff are also flexible enough to make exceptions - I urgently needed to make a purchase at closing time a few weeks back, and the security guard kindly let me in, escorted me to what I needed, and asked an equally cheery and helpful member of staff to ring up the purchase. I got the feeling that they weren't exceptional, and that customer service is important in this particular branch.
Not a great area, but a good shopping experience. read more