The way things are handled and employees are not worth a darn in lumber yard area and return policy…read moreis crap bout a battery powered drain snake got it home open it up it was broken took back got a lot of heat and told I can't return it there bitterly only had it for a hour

Great store and always greeted every-time we walk in the store. I wish the garden center doors…read morewhere open more frequently like the other big box stores. When we recently went for outdoor metal paint the guy at the paint desk was very informative and got us exactly what we were looking for. The guy working in the mowers definitely did great he talked me out of buying a basic push mower into the space saver, self propelled push mower and couldn't be happier with my purchase. I have always enjoyed Menards over the other stores here but at times prices are cheaper else where. However push mowers much cheaper here a basic push mower at the others where going for what I paid for the one I purchased!

Menards Christmas decorations and lighting are plentiful with so much choice…read more Every time I go to Menards I find even more than what I went for! I've had very good luck with Menard's.

Ian was very helpful and kind. As a foreigner with little English, I was worried, but he took the…read moretime to help me find the right tools for my rental place. I really appreciate his patience and support. Thank you, Ian!

They Installed our tops and did it in a quick and timely manner! Absolutely love how our Remodel…read morejob turned out. Great customer service all around!

From the owner: Surface Solutions, Inc. is a locally owned, wholesale, fabricator and installer of granite, quartz,…read moreand solid surface countertops. We are located in Waterloo, Iowa. Offering free quotes, state of the art, laser templating, and experienced fabricators & installers with the most up-to-date tooling (i.e. CNC's and pneumatic seaming equipment). Be sure you ask that Surface Solutions is in charge of your next countertop project!

The one star rating is today February 1 2025 only. This store is us pretty good…read more So I was at Waterloo Harbor Freight this morning for a pre-arranged exchange. The employees have always been nice at a minimum. Today I was greeted by an unprofessional employee. She was angry because I lose my words sometimes since my stroke. On her third try asking for a receipt I asked her what part of no doesn't she understand? On her second attempt she abandoned me and went to the office pouting. Then came back for her 3rd try. She proceeded to make rude facial expressions from the time I walked. I asked for help moving the return from my truck inside. I said it was heavy but couldn't get the name to come out due to Aphasia. I told her the exchange product was labeled with my name. She continued to give me dirty looks. So I asked her if she was hungover or something because she was being a "bitch". She responded I don't drink. Then she made a performance of telling the normal young lady via radio that she didn't want to help me. So I loudly said to the other employee who was nearing the back of the store that I didn't want her help. The other 2 employees said you can't call someone that. I said "not only can I call her a bitch, I'll continue to call her one as long as she acts like one. I n the previous 6 weeks I've been in this store at least 3 times a week and never had an issue. A lady who identified herself as the manager said in an offensive tone that she would be calling the main manager today. I responded with go ahead he knows me and if he likes I'll give him a transcript of our conversation from my hearing aids. In loud places I turn on TTY so I can understand what is being said. And showed her. She just feigned disinterest. Epic Fail #harborfreight

Excellent Store. Highly recommend! I always leave with way more stuff than what I originally went…read morein for!