Simply delicious, friendly welcoming staff, great table service. Will gladly come again read more

Sushi Kanata - This is the soy sauce with some wasabi I had to refill multiple times as the food was delicious as always. - Sushi Bars Near Me - Kanata, Ontario

Just go to Hockey Sushi. The size of everything is pathetic. Could have been a good deal for ONE person IF the dinner all you can eat was $23 as shown in one of the album pic. It was NOT. For $35, you can eat what, a nicely grill rib, a full size high quality sushi dinner, anything would be better than this. Hell I could have saved that money to go to A&W for the rest of the week. One last note, the place is brazen enough to set a freaking time limit of 2 hours. But there is only ONE waitress serving the ENTIRE restaurant. Well I guess that's okay because I'm the only customer. I read one comment saying they only got the half of the food. Thank God it hasn't yet happened to me. But I still kinda feel the same way. The size of the fish and the sushi are half of the size of your average all you can eat sushi. Normally I would not leave a review before I finish. But what else im gonna do other than leaving 1-star review when im waiting so long for my orders to come. I almost feel bad to order the hot dishes that requires actual cooking considering there seems only one cook. So no comment there. Oh wait, i tried the tempera and the chicken skewer. Guess they are not too memorable. I tried mainly their sushi rolls, can't even beat Superstore sushi (BTW don't ever buy sushi from supermarket). I recommend nothing. Well I recommend not go. P.S. this is by far the first place that is so bad that I post such details review on both Google Map and Yelp. Try to help more people to not wasting their money. Also help the owner to sooner realize they should probably think about doing something else for living. read more

Sushi Kanata - Mini sashimi - Sushi Bars Near Me - Kanata, Ontario

Food is decent at best. And that's the best I can say. Service is terrible. I've been here three times and each was worse than the last. I went with three others for dinner. Noticed a lot of empty tables in the centre of the restaurant but customers were all seated in booths. Asked if I had a reservation, which we didn't, and so we were jammed into a corner booth in the front of the place. 7:30pm By 7:45, the one waitress came to our empty table with water, the soy sauce and minimal ginger and wasabi. We'd placed our orders on small papers. She took them without saying a word. At 8:00 the first food arrived. We made quick work of that plate because we were starved and it stayed that way for 10 more minutes. We noticed at every table including our own, the robot brings one plate of food only, and the one waitress accompanied it. Talk about inefficient. One group left and another arrived about the same time. More on that later. Service remained slow the entire time until we finally left at 9:45. That's 2 hours and 15 minutes total for all you can eat. We remained hungry and left unsatisfied. We twice had to remind this waitress that we'd ordered certain dishes that never came, including a cooked teryaki salmon and a teryaki beef. They were only prepared once we prompted her! We had a good view of the one itamae the entire meal. He spent more time out back in the kitchen than at the block prepping maki and sashimi etc. Doing what? I'll never know. Two parties left while we were there. Noticeably, those tables were never cleared. That can't be good for business.Overheard at one point by a child at another table: "we've been here 5 hours and haven't been served!" This restaurant is poorly understaffed. Is it because they can't afford new staff as a result of the poor service offered? Or is there not enough business to sustain staff to work there to improve service? Whatever it is, this place has struck out hard and nothing will change with the state it's in. Will not be back. To the business: make some drastic changes or you won't be in business much longer. read more

We came here for lunch to try some sushi and bento boxes. The lunch was pretty forgettable. The sushi was meh, the chicken teriyaki was standard and nothing was particularly great. This place will do well because it's in Centrum and there really aren't many sushi options outside of Hockey Sushi in Kanata. I find the price is way to expensive for what you're getting but I guess that's standard Ottawa pricing. They had these fried sesame or red bean balls which I have to say were delicious! Besides that the price doesn't justify me coming back for another meal. read more

Sushi Kanata is a great option if you're craving sushi and don't feel like driving in town. Their sashimi is fresh and flavourful (moreso than others). We've discovered that the a la carte option is the best option if you're going there for sushi and sushi alone (rather than other things like beef teriyaki etc). Two of us can get a sushi combo and be full for 25$ (including tip). If you're looking for more than sushi, you do get good value for the all you can eat. read more

Sushi Kanata - the outside of a restaurant - Sushi Bars Near Me - Kanata, Ontario

This restaurant is a solid 2/5. There's nothing obviously wrong with it, but there's nothing great about it either. The service is ok. The quality of the food is mediocre. The selection of the food is meh. They really push the all you can eat and seem annoyed when we want to order food from the menu. (I'm vegetarian so the all you can eat doesn't work for me.) I occasionally do come here when I'm visiting family in Kanata. But mostly because there are so few great restaurants with vegetarian options. Since I'm always disappointed, I should probably stop. read more

Was very disappointing. We have been going there for a couple of years. Service keeps getting worse every time back. Last week, waitress forgot our orders, took her 20 minutes to get to us and its an all you can eat menu that you fill out cards!! Was angry we were 15 minutes late, but we were only one of two tables all evening in the restaurant. I will not go back due to service and frustrating time. Too bad as food is actually very good here but need overhaul of staff and attitude read more

When you walk-in to Sushi kanata you are welcomed by cozy decor and small space. The place is a little dark for my taste, but nothing too unpleasant. The waiteresses were also very nice and dirty dishes were taken away fast. Food came fairly fast too. Unfortunately that's all the good things I have to say about this place. The menu is decent (look at pictures). The quality of sushi and sashimi is just unacceptable. The sashimi has tiny pieces, its dry and fairly tasteless. The dinner price is $22.99 and ottawa has much better sushi to offer if you go downtown or merivale area. I would avoid this place unless you must have sushi in Kanata. read more

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Went for lunch, service was great, food came quickly and tasted great. Tried a bit of everything and for the $16.99 all you can eat I cannot complain. Based on some of the other reviews I seem to have had a better experience than most. Would definitely recommend for lunch. read more

So, I have been here a few times which means this rating isn't based on one bad experience. There is no excuse for some of the bad things that go on at this place. For one thing, 80% of the times I went there the rolls were not made that well (falling apart, off temperature ingredients, etc.). The Udon I ordered once was full of sprouts and extra filler and BARELY any noodles or beef. But on the very last time I went, they had me sit there for 10 minutes before they even brought me water. Another 10 went by and they finally took my order. 30 minute after that, a slightly embarrassed waitress came by explaining to me that they could put my order on top. I said "on top? You mean that I'm next?" She said "no....hahaha.....sorry...... we actually lost your order. Can we redo?" Of course my answer was no, and I walked right out of there, never to return. No offers of half price or even free appetizers to make up for their stupidity. 50 minutes sitting there, and nobody cared. All I had was water. read more

The food and service is horrible nothing done right. Sushi is warm and destructure, tempura under cook and dripping with oil. Dynamite roll done completely wrong, who deep fried the entire roll when it suppose to have tempura ship inside. Ice cream has freeze burn and taste weird. Never had or visit a place you got charge money for not eatable food only in Kanata. read more

First of if there was a way to give less than one star, this place would deserve it. Not only is there not a wide variety of options to choose from but the server I had was extremely rude and insensitive. We paid a total of $63.56 . I choose not to tip because tipping is a choice based on if you enjoyed or didn't enjoy the food and I didn't enjoy my food.The server pointed out that I didn't tip and I said yes I didn't, she then asked why we ate there and proceed to speak in a foreign language to her coworkers in front of me and my girlfriend . Extremely poor service and I recommend you spend your money elsewhere. read more

Quick and efficient service. Not so friendly, but I needed quick and efficient as I was in bit of rush, so all in all it was just fine. Miso soup lacked the Tofu in it :-( Sushis were in front of me in no time, but were on the smaller side of things. Sushis were all right, but no more then that. Selection was average, but bear in mind that it is an all you can eat place, therefore they have to keep their menu and production costs manageable. Wasabi mustard was very mild(a bit bland) I would go again if I wanted quick sushi, but I would not go on date there, nor would I really say it is a "good sushi spot" read more

This place is far below my expectation ! Comparing to other sushi places in Ottawa area its quality of food and quality of service are way below average . Not recommended! read more

While the sushi in this restaurant is decent, the service ain't great. All-you-can-eat sushi is $20 for dinner. The sushi is generally pretty tasty, and is definitely top 20% of Ottawa sushi restaurants. Unfortunately, we had problems with service. Our server barely spoke English and couldn't explain what was in some of the proprietary concoctions (which had no explanation on the menu). We also asked that our plates be separated due to preference and dietary restrictions, and this was ignored. Finally, I wasn't quite full and asked if more of my order was coming (I had forgotten what I ordered). I was told more was coming, but nothing arrived after 15 minutes and I gave up to order desert. Overall, the food is good here but don't expect much in terms of service. read more

Do not expect to eat gluten-free or even get what you ask for. We ordered the Kanata Sashimi because in the menu, there is no fake crab and no fake egg. Both of these have wheat. The platter was generous but had tons of fake crab and egg! So we drove all the way back and I explained very nicely that an error had occurred and we needed to get the sashimi as described in the menu due to allergy to wheat. No soup. No salad. Still charges me full price and the seafood was skimpy to say the least. read more

Sushi Kanata - We had to go back twice and still didn't get items promised in the Sashimi platter. Do not expect to eat gluten-free! - Sushi Bars Near Me - Kanata, Ontario

It was so good The rice was warm and the hand rolls were so fresh The General Tao and Orange Peel Chicken was hot and tasty. read more

This place used to be my favorite restaurant to go to in Kanata, and if I'm ever up there again (with the spare cash), you can bet I'll hit this place up! The food presentation is always lovely, and the rolls themselves are delicious. It's not a traditional sushi bar, so expect to be choosing from a wide range of creatively named rolls. The rice isn't the most flavorful out there, but it's the combination of flavors and freshness of ingredients that makes this place a winner. My only complaint is that the service here is a little lacking. Sometimes it's sufficient, sometimes it borders on rude, but it's certainly never great. But with the theater right there, it's the perfect place for dates! read more

Like other reviewers, being a loyal customer for over 8 years, I hate to give 2 stars to a place I once enjoyed, but several outstanding issues warrant a harsh rating. Quality has been reduced to a point it's not worth even with the seem-to-be low price (so many competitions in Kanata and why pay the same$ for less?). Orders were either delayed and or missed and when you added for the missing orders, servers showed attitude (ready?! To customers). Service is next to nothing (I had to run up so many times to ask for missing items). I may give it one more try before I will go to Hockey or Fusion for good. Very disappointed. read more

Although I do come here and will continue to come back, it is a constant annoyance of mine when they reduce the quantity I order on the all you can eat menu. If I order 5, I want 5, not 2. Also, the kids prices stop at 9 years old. I hate to give 2 stars to a place I enjoy, but these issues warrant a harsh rating. read more

Sushi Kanata - The all you can eat menu. - Sushi Bars Near Me - Kanata, Ontario

It is THE WORST restaurant ever!!! Sashimi and sushi were WARM... Not too far away from being spoiled. Just bad overall. The freshness, the taste, the service, holy crap i dont even understand how can they stay in business????!!!! Health inspector better come here and get them read more

Tried this place for the first time today and can honestly say that I won't be back. The food is nothing the write home about and the service was not that great. The waitress kept trying to rush us to place an order then when we were actually ready she was nowhere to be found. The food came out at a speedy and fast pace but was not great. If you drive just a little further into the city you can find much better places! read more

The quality of this all you can eat sushi place has been steadily downhill over the last year. I ate there this evening and food was of poor quality extremely salty and portions are gone down significantly which is silly for an all you can eat restaurant. I ordered the basil shrimp and it was extremely salty and the shrimp was extremely melee and overcooked. Service was terrible and the waitress rolled her eyes at me when I asked for water refills. After 45 minutes of waiting for dessert and asking 3 times if it was coming we finally were able to flee this restaurant and we will never look back read more

Came for dinner - service was quick and accurate for the most part. Sushi and rolls were fresh and delicious. Servers were polite and attentive. I would definitely go back. Best AYCE sushi choice in Kanata. read more

The sushi is great but the service is sub par. luckily I go for the food and don't particularly mind waiting a bit. fairly decent price for the all you can eat option. read more

The service is really poor; the staff is almost in their own little world in which they run on auto-pilot. Which at the price you pay for sushi just doesn't really cut it. The sushi itself is really sub-par and I've purchased more memorable sushi at a better cost from Sobey's. I would rather go out of my way for sushi than to go to Kanata Sushi. read more

My family and I stopped by for lunch. I remembered instantly why we stopped going here a few years ago. Service is incredibly slow. Many missed items never sent out to our table. Sushi rolls are very small and the general Tao was basically greasy fried batter in sauce and the tempura was very greasy. We got so tired of waiting we left. Also, the interior of the restaurant is very dark and dreary. Will not return. read more

Had a great dinner. Chose à la carte rather than their all you can eat menu. Romance and salmon skin rolls were very good and I especially enjoyed the $8 hand roll set. Definitely going back. Soon. read more

This place is setup more like a Chinese dine-in than a sushi bar. It was clean and there wasn't a bad smell so that's a plus! If you aks for the AYCE sushi, there is a menu and notepad on the table where you just write down what you want and put it on the edge of the table and they come by and grab your ticket. They do not tell you this or make it obvious if you're a first time diner! BTW, drinks do not come with refills even with the AYCE meal and sodas are canned, not on tap. The food is ok. And when I say ok, I mean just that, ok. It was no horrible but I would equate it to white toast with no butter - filling for the most part but not much flavor and you're not left wondering what you want to try next. It's just ok. The presentation is about the same, a roll brought on a plate cut into a few pieces. When they bring your order they don't tell you what they just brought to the table so you're left wondering who's plate is who's. It didn't "feel" like a good sushi place does! And the bill was $45CDN for two AYCE meals. A bit much for what you get I think. read more

This was the worst sushi I ever ate including from the grocery store. The rice sticks in your teeth. The rolls are tiny so it's all rice. Maybe dinner is better but the lunch I wouldn't bother. read more

I feel like 3 stars defines better the sushi experience you will get at this place. Good quality but not even close to TEN SUSHI or Fuji sushi... read more

It looks like they're under new management, since the food here tastes SO much better than before. With nicely cooked food to finely chopped fish, the meal here was pretty delicious. The All You Can Eat offered fresh fish and the Sushi Kanata Roll is to die for! This is my new go to place for sushi in Kanata! read more

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Ordered a set of sashimi that's supposedly served with rice, salad, and miso soup but rice didn't come. Tofu dish tasted fishy. Chicken yakitori was ok but overly peppery. Service was slow even if there were only 2 tables at 3.30pm. read more

Meh. Marginal at best sushi. FYI the 650ml Sapporo is $7.69 ! I support the 3/5 rating this place gets.

I'm no sushi connoisseur, but I thought this place was pretty good. I ordered the Ottawa Sushi combo and everything seemed fresh and tasty, but not exceptional. My no-raw-fish coworker ordered the Smokey California Roll and enjoyed it. Service could have been better but wasn't too bad. The restaurant is in a strip of shops behind the Best Buy that anchors the shopping center. Decor was pleasant, and the restaurant seemed relatively busy for a Tuesday evening. read more

Service is awful. Took 45 minutes to receive 2 chicken balls that were tiny. Second time being here and they use the excuse that the kitchen is "busy" when the restaurant IS NOT FULL AT ALL. they never apologize for the slow service and a lot of the food that we've ordered never came. Will not be returning, not worth $16.99 read more

Enormous maki. Seriously, I think they use an entire salmon in each one. They don't have the most flavourful rice in the world, but all the sushi is solidly good, and prices are a bit lower than many other sushi joints in Ottawa. Did I mention maki the size of your head? read more

Service is not that bad comparison to the other reviews, I mean its not great but its all right. Sushi is good size though its not great, I mean if you want sushi and there is nothing around its ok. read more

Good sushi, order a la carte. Try the Sunkissed Roll.

My husband and I arrived around 8:45 last night after a movie. Only 2 other tables with customers - 6 in total. We did get a coke and cup of tea from our server but that was it. The coke was in a can - no offer for a glass with ice. We left after 20 minutes - the 2 visible servers could not have cared less that we were there. The loud conversation between the two of them was obviously more interesting than taking our order and it did not stop the whole time we were there. When our server started chatting on a cell phone while smaking on her supper, that was it for us. Really? It was almost comical. Much confusion at the cash to pay $1.50 for our beverages. I hope they wern't disappointed with no tip! read more