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    Sussman Acura

    5.0 (1 review)

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    9 years ago

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    Fred Beans Mazda of Abington

    Fred Beans Mazda of Abington

    2.4
    (57 reviews)

    The recent reviews from the last year are negative and I won't discourage anyone from taking it…read moreinto consideration. But having purchased from that dealer in 2026 I hope a recent review can help steer them in the right direction. The good; Customer service was good. There's been much worse, I can speak on the salesman personally, Jalen, who went out of his way to sell me a vehicle.Teaching me briefly on manual driving , being able to deliver my car and give me a reasonable discount. The bad; The car I brought didn't seem to have too much care and they just wanted it off the lot. Power steering fluid was low, and the inside smelled very used. Not even an air freshener. I still took the car because I work on them and don't mind some extra work but for the average car buyer I can see this being a turn off. The ugly; While I mentioned they provided a discount, they added in a $300 charge for some safety/security feature that you can't opt out of. They claim is reduces your insurance but in my experience it has only saved me mere cents. Being it's also a manual I don't expect this car to be stolen anytime soon. Overall, I'd recommend this dealer if you're buying cash and know what exactly you're looking for. Based off my experience I'd recommend more care to the vehicle being sold to me, it's a bad look for them if the vehicle I'm test driving can't even steer properly and smells like someone's rear end.

    Brought my CX-5 back after newly installed front brake pads squeaked for 6 months straight. Server…read moremanager lady tells me brakes look fine,just brake really hard. What an f-ing insult to my intelligence. Wrong answer miss. The dealership was under different ownership when i had the brakes done. Dismissing her bullshit answer, i purchased new pads and rotors, had them installed for $240 total, less than half the amount the dealer charged for the pads alone. That service manager has to go or i will. I've bought 2 cars from this location in the past 7 years. Under Sussman, it was a a great dealership. Now it's just a bunch of slicksters.

    Fred Beans Hyundai of Abington

    Fred Beans Hyundai of Abington

    1.8
    (71 reviews)

    I brought my car for a software update to the Abington location of Hyundai and the service was…read moreexceptional. Nic was ultra professional and delivered stellar service. There is a waiting area with coffee, snacks, and water that you can have while you wait for your car to be serviced. The whole experience went very smooth, I docked one star as one of the lights on my car says my airbags may need replacing and no one said anything to perhaps schedule another appointment to have that serviced? All good though, I may use them in the future or a local dealer as I am always afraid to bring my car to a dealership as typically they are the most expensive spot for repairs from my experience. I can recommend the Abington location based on my experience and advise others who have come here to please review Abington as the current average review is quite low. Are these reviews from the long ago past or has service been stepped up on all fronts? As always people SYOY!!!!

    If I could give them a Negative I would. We paid for a car on Saturday night after closing by the…read moretime we were done. Sunday, I texted and told the salesmen we were not going to buy the car to stop the transaction. Monday, at 9am I called spoke to finance Dept he said he will call me back. Wednesday, I got upset and went to the dealership they gave me back my title but no check. I immediately left, went to the bank they said the check cleared nothing I could do, as of Today 12/15 Fred Beans is still saying they still do not have the funds cleared it has been 6 business days now. It is important to note I NEVER ACTUALLY TOOK DELIVERY OF THE VEHICLE! WE WERE GOING TO PICK IT UP TUESDAY NIGHT so at one point they had my money and my title and I had NOTHING. #skipthem! or never change your mind a/k/a their 5 day money back and 30 day return

    Glanzmann Subaru

    Glanzmann Subaru

    3.4
    (157 reviews)

    I had a really disappointing experience at Glanzmann Subaru and would strongly caution others…read morebefore going there for inspection or service. They failed my PA inspection on a 2023 Subaru Forester with only 27,000 miles -- not for anything remotely serious, but for extremely minor issues that felt more like an excuse to upsell than legitimate safety concerns. First, they failed the car over a tiny nick on a windshield wiper blade that was still fully functional, and then quoted $55 to replace it. They also claimed my tires needed to be replaced immediately and quoted $445 for mounting and balancing two tires -- all based on a very small cosmetic mark on the tread. The tires still have measurable tread (around 4/32") and no structural damage or exposed cords. I've attached photos of the exact tire they failed so others can judge for themselves -- there is a small mark, but nothing that reasonably justifies failing a state inspection. When I questioned it, they pointed to "state requirements," which is misleading at best. PA inspection rules are clear about what actually constitutes a failure, and this didn't meet that threshold. The overall impression I got was that they are actively looking for the smallest possible issue to fail your inspection so they can sell you overpriced repairs on the spot. I understand safety matters -- but this felt like a business model, not a safety standard. I will not be returning, and I'd recommend others consider a more honest, independent shop for inspections. Response to Owner: I'm going to respond directly because your reply misrepresents both the situation and Pennsylvania inspection standards. At no point did I make "threats." I stated that I would share my experience publicly -- which is exactly what I am doing now. That's not a threat, that's transparency. More importantly, your claim that these were "clear failures under PA inspection guidelines" is simply not accurate. Under PA inspection regulations (67 Pa. Code §175), a tire fails if: Tread depth is below 2/32", Tread wear indicators are flush with the tread in two adjacent grooves, or Ply/cord is exposed or there is structural damage. None of those conditions were present. The tire in question has approximately 4/32" of tread remaining, with no exposed cords or structural damage. The small cosmetic mark your team identified as "secondary rubber" is not listed anywhere in PA inspection code as a failure condition. Similarly, a fully functional wiper blade with a minor nick does not constitute a clear failure unless it cannot properly clear the windshield. Mine was operational. Saying these were "clear failures" under state law is misleading. At best, your team applied an overly conservative internal standard -- which is your choice -- but that is very different from a legal requirement. What is more concerning is that you, as the owner, are publicly standing by these decisions. That suggests this is not an isolated judgment call by a technician, but a broader, systemic approach at Glanzmann Subaru to interpret inspection standards in a way that benefits the service department. When minor or borderline items are failed and immediately paired with high-cost replacements ($55 for wipers, $445 for two tires), it creates the appearance of an upsell-driven inspection process rather than an objective one. I fully understand that licensed inspectors must follow the law. My issue is that the law is being incorrectly cited to justify decisions that go beyond what is actually required. I stand by my original review, and I've provided photos so others can judge for themselves.

    I have yet to have a good experience with the service center. I avoided bringing my vehicle in for…read moreservice but thought maybe this year I'll take advantage of the free state inspection. I was informed there has been a recall on the back seat sensor it should only take around two hours. I am still waiting 5 hours later. I also felt the service person was indicating I was at fault because I hadn't addressed the recall! They always printout a list of things that need to be addressed always over a thousand dollars. I gave it 2 stars because they have snacks

    Sussman Acura - car_dealers - Updated June 2026

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