Working with Heather was incredible! We were first time home buyers and didn't know much jumping…read moreinto our search. Heather helped us so much and we really can't thank her enough! Heather is attentive, knowledgeable, fast, professional, and seems like just an all around caring and delightful person. She was never pushy and really helped us to figure out what was best for us and did not try to push us in one way or another. We met up so many times during our search to check out condos and homes together. It was a fun and exciting process and even if something turned out to be not quite what we expected it helped us to learn what was important to us in our search. Heather never made us feel we were wasting her time or anything like that. It was all a learning experience and she also gave us so many tips around each place regarding the neighborhood and things we should check out. She was also great at helping us work through disclosure packets and helping us to make an offer. Speaking of offers she helped to edit our letter to the seller and made it so much better than we could have alone. Heather also knows a lot of other people in the industry and who she suggested for our loan was really great as well! Hope to work with you again Heather and we will invite you over after we are all moved in! Heather, you are AWESOME!

Our offer on our very first home was just accepted - we are over the moon and we really do owe it…read moreall to Heather! We had viewed a house over the weekend and fell in love with it but our realtor was on vacation in France. The house was also taking final offers in just 3 days. Luckily our realtor was able to refer us to Heather. Heather stepped in immediately and was such a huge help for us. She was professional, friendly, a true expert in the field, super responsive, thorough, and made the complex subject of offering on a home incredibly clear. In no time, Heather had read the disclosure documents, highlighted pertinent information for us, and offered to meet us at the home. She helped us make sure that it was physically ready for us and that it was actually the right choice for what we were looking for in a home. After the offer was submitted she was able to network extremely well with the listing agent and kept us updated almost hourly throughout the offer process. This was great as we were on the edge of our seats, checking our email every 2 seconds in anticipation. To top it all off, we didn't even have the highest offer but ours was chosen due to Heather's advice in how we structured and communicated it. Thank you so much, Heather, for getting us up to speed in such a short amount of time and ultimately helping us land our dream home at a reasonable price. It was such a pleasure working with you!

Rachel Swann and her team helped us sell our Noe Valley Victorian for well above asking under a…read moretime crunch, as we had already purchased another home. We vetted several Noe Valley realtors and chose Rachel because of her professionalism, knowledge, "can do it - get it done now" attitude and strong work ethic. She and her team were exceptional in every way - responsiveness, getting our home ready and staged for sale, marketing and negotiating until the early hours to close the deal. She makes excellent recommendations regarding home prep and has the contractors on "speed dial" to start work immediately. We just can't say enough about Rachel Swann and her team! We highly reommend using the Swann Group for the sale of your home. Thank you Rachel!​

Seriously, people. I have never seen a professional service provider with all 5 stars, until now…read more But I am not at all surprised that Rachel is the first I've seen. My husband and I have moved multiple times and worked with many realtors. We have never worked with someone like Rachel. We are so thankful that our friends referred her to us. I was skeptical at first that someone could really be so great - after all, what real value to agents add nowadays given the age of the internet? (So I thought...) You tell her your tastes one time and she gets it. We were in the market for a home needing TLC and she was spot on with a number of places she showed us. She also was more than willing to work on deals that were complicated (probate, estate sales) and that would take more of her time/energy. If we sent her an inquiry about a place we saw on Redfin, she would respond quickly with details on why/why not it was a place to see. Even when we were unavailable to see a place, she would go check it out on our behalf. No bringing you to see homes that don't make sense. You don't have to ASK her to get info on a house from the selling agent, she does it automatically. And she gets every last detail, including multiple reports that underwriters need nowadays. She will be honest with you about if a house is over/under/fairly valued. You don't have to worry about her showing houses only at the top of your budget. Or fighting to get you the best selling price, even if it is only $5k difference (or a better toilet when the seller has to install one! HA!). She also doesn't sit on her hands when things, procedurally, get hung up - she gets on the phone to figure out a solution even if the other end isn't playing nice. Even more, Rachel really pampers her clients even after the close. She continues to check in and see if she can be helpful with anything as we go through our reno. There are so many other examples I could give for why Rachel is just an awesome human being in addition to an incredible professional. We. Love. Rachel. You will too.

We were looking to buy a home from family members, which can be painful and complicated. Sally was…read morean invaluable asset to have on our side as we analyzed the market and the navigated the complex family dynamics. While we ultimately opted against purchasing the house in question, we couldn't have been happier with Sally's professionalism, real estate knowledge and willingness to help. We will definitely call her when we decide to move.

Sally was an amazing hard working professional to work with. she came in and took over a previous…read morebotched listing, gave us critical advice, kindly dealt with all of our questions and concerns and guided us through the relisting process. She works with great stagers and has a sound team of support staff that were there for us every step of the way. She has a keen eye for the business and knew just how to position our house for a successful sale. Her advice on what improvements to invest in paid many times over. We ended up selling the house for well over asking with zero contingencies. A great wish come true for a challenging experience. Expect the best with Sally. she made the sale seem effortless and it was a huge relief to know she would be there to handle everything. Highly, highly recommended.

Christine was absolutely phenomenal through our entire home buying process representing us in the…read morenegotiations. She was knowledgeable, professional and responsive to our needs. It made the process stress free from start to finish. if you are looking for an honest hard working realtor Christine is the one.

Christine did a terrific job selling our home in a challenging market. She kept us informed at…read moreevery stage, from listing our property to negotiating offers and handling the details of the closing process. Her attention to detail and organization were impeccable and her professionalism and integrity throughout the process left a lasting impression. She was diligent and thorough in keeping us up to date with what was going on in the market. Her marketing efforts ensured maximum exposure and she left no stone unturned when looking to find the right buyer. Christine was able to bring multiple offers to the table. In addition, Christine was very easy to work with, very responsive, and always addressed our questions and concerns promptly. We highly recommend Christine to anyone seeking a seller's agent who goes above and beyond to deliver outstanding results. Thank you, Christine, for making our selling experience so successful! MG

My experience with Judy was (regrettably) TERRIBLE, echoing what other reviews here have mentioned…read more If you know her, you know Judy is 100% shrewd, which is useful sometimes in an agent. But it's a different story when the shrewdness is driven by self-interest and accompanied by blatant deception and manipulations (how is she still practicing?). As her client, I expected honest candid transparency (since it is MY property), and hard work from her. I got neither. This is the third house I've sold in the Peninsula, so I'm no newbie to the process. But my god, I should have listened to the "warnings" I heard from others in the community. In the end, I picked her because I felt her shrewdness would help me get a better price. I was wrong and 100% regret choosing her. I knew I was taking a risk, and I have learned my lesson. Honesty matters in an agent-client relationship. I don't care if she finds a way to inflict revenge on me for writing this review. I feel it's a public duty to share my experience of someone who performs their job unethically. I didn't share this feedback directly with her because I knew she would feed me more lies to cover up what she did. She knows what she did. And she probably feels like she got away with it successfully. How many times will this happen before more clients speak up? It's absurd. For the amount of money I put her in her hands, I expected fairness, honesty and decency.

Judy just sold our home for us and we are over the moon!…read more I'm a working mom with 2 very young kids and felt like this would be an overwhelming project. She and her team helped make the whole process manageable by recommending great people and providing actionable checklists. I felt like I had a great advocate in my corner the whole time. Best yet, Judy had a strong vision as well as an adaptable and prescient strategy. The house is absolutely beautiful and there were some definite strengths, but it also had its challenges. She presented the house in the best light and found the exact right buyers for us. She and her team have such extensive knowledge of the area, the processes, marketing, but most importantly, they really understand human nature. She should teach classes at business school! We really hope we can work with her again.

Julie is amazing. Her knowledge, flexibility, contacts, always being able to go the extra mile…read moremade our sale with Red Oak a success. Julie understands the importance of timing, the market and the sale ability for a property. Julie advised us with great insight and detailed directions on the renovation of our 1927 Spanish Mediterranean. There were many challenges with partially remodeling an almost 100 year old home. Julie advised us and clearly guided us through our hurdles. I more than recommend Julie as a realtor. You would be blessed to have her as your realtor and a fool to use anyone else!

Julie is the best! She is knowledgeable, communicative and will work hard for you. We have been…read moreexceptionally happy with Julie.

Thoughtful, available, well-connected and professional realtor 10/10 recommend working with her…read more Erin walked us through our first home-buying experience in El Cerrito and patiently answered our many questions. She toured a lot of homes with us and did a great job learning our wants/needs in a home. Erin is well-connected in the industry and we often felt like having her as our partner gave us a competitive advantage. After a short few months working with Erin, we ultimately found ourselves in our dream house on a hill in El Cerrito with a beautiful view of the bay. We feel that we got a good price at a time when inventory was quite low! Thank you Erin!

I have worked with Erin as a seller's agent and am currently working with her as a buyer's agent…read more As a seller's agent, Erin came to our first meeting prepared with a binder of relevant data and comps for my house. She also made sure I understood my rights as a seller in terms of commission. She answered all my questions satisfactorily and advised me on the best time to put my home on the market. Erin was also understanding of my budget for selling-related costs and my selling timeframe restrictions. My house was on the market within a month of first speaking to her, and sold well above asking. I trusted Erin's instinct that there was room to negotiate a higher offer than what we initially received, and her instinct was correct. Overall, it was an extremely efficient and satisfactory selling experience. I appreciate how quick and responsive Erin is, which is part of the reason I am currently working with her as a buyer's agent. In one case, I dropped by an open house on a Sunday at which time the seller's agent mentioned offers are due the next day at 10am. I reached out to Erin promptly asking if it was too late for us to get through the paperwork for an offer. Erin was able to get the disclosures & share them with me, email me a summary of key items from them, and make comp recommendations. We were able to get an offer in by the deadline. I trust her expertise on what a reasonable asking/offer price is, which helps me focus my efforts on the right properties. I highly recommend working with Erin in either capacity.

I had a great experience working with Patricia to buy my first home. She specializes in the Bay…read moreArea, but made an effort to help me with my Sacramento home-hunting by driving me there multiple times! She's very responsive and is always available to answer questions by text, call, or email. I highly recommend Patricia!

Patricia is a miracle worker! I randomly reached out to her when I first got an idea to buy a house…read morein the Bay Area 4 years ago. I reached out to Patricia in January and finally got my own condo 8 months later! Through out the entire process of countless open houses and visits, offers and rejects, I sticked with Patricia because she made the whole process painless and surprisingly pleasant. Patricia understood thoroughly first time home owner's nervousness and stress and assisted every step of the way in anyway she could. Fast forward 3 years after, my husband and I bought a house and sold my condo, and again, we relied heavily on Patricia. She delivered beyond our expectations and we cannot express how grateful we're to her. She's personal and professional. She loves helping her customers achieve what they want and I'd recommend her to all of my friends who want to buy/sell houses.