Dr. Kogan is pretty no-nonsense and firm, but she is also nice and very bright. I was thinking of going on a particular medication and she had strong feelings about the FDA and why she didn't want to risk it. I appreciate her candor, but as a patient, you should be confident in your approach with her too and make sure you get what you need. She's very thorough with bloodwork and explaining results, and it is SO nice to not have to go to a lab. She has put me on two different supplements in the last year and so far they have been helpful (as evidenced by bloodwork). I did receive a bill from the lab company on two different occasions, but Wanda in her office has been really great about taking care of that with my insurance. I also called Wanda recently to obtain a more detailed receipt for an FSA charge and she wanted to know, while she had me on the phone, if my insurance issue with the bloodwork was resolved. That was really sweet of her. I think the Yelp score here is being swayed by some who have had a bad experience. I've had good care with Dr. Kogan and will continue to see her as my GP. My only qualm is that I wish she took cards. I always forget to bring cash for my co-pay. read more

DO NOT BOOK AN APPOINTMENT WITH DOCTOR KOGAN!!!!! She's very unprofessional and unethical. It's all about the money. This visit was in May 19, 2015. My husband and I took off from work so that we could be seen by Doctor Kogan since she was our primary Doctor. I was being triple billed in her office and I questioned it with her receptionist Wanda. Doctor Kogan became very condensending towards me by stating that her facility is a private practice and not a medical center or a hospital. And if I don't agree with the billing I should leave. I guess she assumes I'm from a lower level lifestyle than her regular patients or more so her herself in the way she brushed me off and disregarded me. She must really think she's a Trump since she rents out a place in one of the Trump towers. She discriminated right away only because I wanted to understand the charges. I would had paid with no problem had I had those suspicious charges explained to me. Doctor Kogan also went on to mention that i was giving her receptionist Wanda a hard time when in fact, Wanda was very nice and also seemed scared when she was trying to explain the scam of Doctor Kogan triple bill for each my husband and I. Doctor Kogan had the audacity in bring up Wanda's business by stating " why are you treating Wanda that way can't you see she is sick". " um no Doctor Kogan I did not know she is sick nor did I need to know Wanda's business". I mean isn't there a medical privacy law that prevents Doctors to expose someone else's medical or health issue. And for Doctor Kogan to bring up Wanda's business to another patient is surreal to me. If Wanda is sick why is she working in your practice? Doctor Kogan is suppose to be a professional and she lacks all of it. She's not running a doctors office. Doctor Kogan is running a business and a scam. She uses her title as a Doctor to hustle down her patients. Please avoid buying her expensive supplements. They don't work and you can get a better value online. In a lighter note. What would had been a wasted day turned out to be a great one. Thanks to Doctor Kogan I was able to book another appointment that same morning with Doctor Saint Claire III. He has a beautiful office located right in front of the time warner building across from the Mandarin Hotel. Doctor Saint Claire and his office staff were very accommodating and and nice. My husband and I received a full physical and we were attended to very nice considering that we went there on a such a short notice. read more

Svetlana I. Kogan, MD - Counseling & Mental Health Near Me - Naples, Florida

I'm copying and pasting my prior review from her Queens office, which she closed suddenly without even a note to her Queens patients. I wasnt surprised to see such bad reviews for her NYC location. Sad to see such a one time good doctor turn to this. I have been a patient of Dr. Kogans for approximately 10+ YEARS and up until very recently I have had nothing but good things to say about her. I've seen her in both her Queens location as well as her NYC location, but I must say, moving to NYC has absolutely changed her. I went so far as to recommend Dr. Kogan to my mother who has been a patient of her for about 2 years and was just informed today that Dr. Kogan was dropping my mother because "she has too many issues and the insurance doesnt pay enough"! I have never heard fo such thing! My mother has Elderplan AND Medicaid. Diana, who is the office manager has told both my mother and I that SHE is the boss and that SHE pays Dr. Kogan!!! Really???? Diana has ALWAYS been extremely unprofessional and rude and I would loathe to have to deal with her. Dr. Kogan, upon closing her Queens office (without so much as an announcement to her patients) decided to drop my insurance as well because "the Manhattan office doesnt take Cigna". So much for loyalty and respect. 10+ years of being treated by her and she can just toss patients aside because she has a bigger practice in the city? She knew of all my mothers ailments when she took her in as a new patient, she knew my mother had Elderplan and was in the process of getting Medicaid and now she rudely drops her? Also, the office tried to double bill my mother! I am EXTREMELY disappointed and disgusted by how Dr. Kogan has changed and I would never recommend her to anyone else again. read more

She is one of those doctors who believes vitamins and supplements are the solution to everything. If you are also of this mindset, you will be very happy with her. If not, look elsewhere. I came to her looking for a doctor who focuses on directly solving problems, not on treating the symptoms. She markets herself as holistic, so I figured she might be what I was looking for. But as it turns out, Dr. Kogan does the same thing "conventional" doctors do - treat symptoms... just with "natural" remedies. So the difference does not lie in method or philosophy as much as in the tools used. But, here's how she compares with conventional doctors in some other ways: - although she is not dismissive, she doesn't spend more time listening to the patient than the average doctor. when you're in her office, you can still expect to spend more time listening to the doctor than telling them about your condition. - she's much better about explaining things thoroughly to the patient than conventional doctors. she clarifies the purpose of every treatment, and also walks you through your lab results in great detail. She's not what I'd consider the real thing as far as holistic/integrative MDs go, but I had a better experience with her than I do with conventional doctors. Another thing to know is that you will more likely walk out with supplements than a prescription. The supplements CAN be expensive, and they are of course slightly (slightly, not outrageously) more expensive purchased directly from her office than from the internet. People who are protective of their money tend to overreact to this and dismiss her as a scammer. However, she seems fairly respectable to me - not "the real thing" as far as holistic practitioners go, but not a straight up scammer. Nonetheless, it is helpful to know that some of the supplements she recommends can be purchased for cheaper on the internet. read more

Update 4/23/18: Dr Kogan refunded me for the visit and apologized for the incident. 4/5/18: I visited Dr. Svetlana Kogan for a annual physical this week. The appointment was booked through Zocdoc. I chose her because she appeared to be in-network with my insurance plan (UHC Choice Plus) on ZocDoc. I provided my insurance card to the office staff. The staff Rwanda charged me $300 for the visit and said it was because I have a high deductible. I was not told that they are not out-of-network. My interaction with Dr. Kogan was positive. She was attentive and professional. Later during the day, I found the high visit cost suspicious. Therefore, I called UHC and found out that they are actually out-of-network. UHC representative told me that a in-network annual check up should be covered at 100%. I found the information on Dr. Kogan profile misleading. ZocDoc also has a responsibility to reinforce information on their site be truthful and maintain a high standard. Called the office today as they failed to follow up. Wanda said the office will not rectify the experience. read more

If you want to lose your money and your patience then go to this doctor. I am a healthy 28 year old female and I went to her for a regular physical. She did a heart test, lung test, and blood work. I thought this was regular proceedure for a reguarl office visit. My insurance was charged for over $600, that included a $150 charge for " after normal business hours" , my appointment was at 5pm on a Tuesday, I was not warned that these charged would apply. My insurance denied the claim and I had to pay $250 deductable, which I should only pay for something serious like a hospital, or MRI. I tried speaking with the office manager, and she was nothing but rude to me, she even hung up the phone on me. Unless you have money to throw way do not go to this office. read more

I had to give her 5 stars! I just started seeing her and she is the first Doctor who I felt actually cared. She has an extremely warm and positive bed side manner and the most comprehensive blood panel I have ever seen. She went through the panel in the most detail I have ever seen, explaining each # thoroughly, and what it means. Her approach is to solve the root of the problem, which I am very impressed with, Solving the problem may be a combo of vitamins and medication. She will not just "throw" medication at the problem to alleviate the symptoms, but she will prescribe were nessessary. Very impressed and would highly recommend her. read more

I've never experienced such a disorganized office and Dr. Kogan would not give me my own medical records when I was moving unless I came to the office in person and paid 75 cents per page. The office would not fax or e-mail me anything. I have had plenty of doctors in NYC and never experienced such a difficult time trying to get my own medical records. Dr. Kogan never returned my call to discuss this and I never received my own medical records, despite being a long-term patient. Horrible customer service. read more

On Wednesday November 21 2012, I walked in Dr. Kogan's office expected to be seen for annual check up or annual physical. I've seen Dr. Kogan about give or take 5 times in the past, so I considered her to be my Primary Care Doctor. When I called to make this appointment, I mentioned to the Office staff that I had new insurance, you would think as common procedure would be to take my personal information and call the insurance company to verify what they needed. They did not. On the morning of my appointment, I walked in to find out that I wouldn't or couldn't be seen unless I paid the office visit upfront, even after, I called the Insurance and they called the insurance to verify and confirm that I have active insurance coverage. Their reason for this is to be sure they will get paid and if there is any chance that they won't get paid they'll rather get it from the patient rather than deal with the insurance. When i mentioned that this information should have made known before I came in, I was told "that's right, but there's nothing I can do now". I then asked can I speak with Dr. Kogan, I was told she doesn't speak about patient issues, I then said can I speak with the office manager, after 10 minutes of waiting the Office receptionist came back and said she's busy she can't talk now. Completely unprofessional and a waste of time. I've never seen such unprofessionalism from a "integrated/holistic doctor's office before. I saw Dr. Kogan eating lunch in the back, where she could see and hear everything and she never once intervened. That's definitely caring.. I've come to the conclusion that this office is all about the money, they don't CARE about patients.. Don't waste your time going here if you're looking for caring professional team. I was able to find another Holistic/Integrated Doctor's office that was 10 x better.. Look up "Patients Medical", they do everything, with a smile, and professional. They're located at 800 Second Ave: 212-679-9667 read more

DO NOT GO HERE. This is one of the worst doctor visits I have ever had. I waited for over half an hour before seeing Dr. Kogan for about 5 minutes. She did not check anything about me except my weight. Then she wrote me a prescription for something that she does not believe in. She gave me a speech about how I should not take this medicine before writing the prescription. Then over a month later, I am still getting calls from her staff that my insurance will not cover my visit. They want to charge me hundreds. I have been on the phone with my insurance about 6 times now and they continue to tell me that they will cover it. To deal with insurance issues, Dr. Kogan has a completely miserable 70-year old woman who says everything like she is attacking you. I have never been treated in such an unfair and undignified manner. Dr. Kogan may be knowledgeable, but her staff is garbage - so so rude! read more

In a city where most things are often rushed, especially services, Dr. Kogan is a real exception. Dr. Kogan is incredibly thorough in her examination, she asks extensive questions and takes the time to explain her thought process and what her recommendations are for treatment. She has extensive knowledge of both holistic and traditional drug therapies, which is refreshing. But the most impressive trait is Dr. Kogan's commitment to her patients. While she was on maternity leave her office arranged for Dr. Kogan to call back to discuss treatment options for my bronchitis. I have since referred her to several friends and they too have had good experiences. read more

Nice clean office, appointments so far always on time. I love the holistic approach (but meds/traditional medicine is available when needed. Dr. Kogan is always friendly, warm and she listens and seems to want to work with you to figure what's best for ME without making me feel like yet another "body" they are trying to get in and out as fast as possible Yes cash (or check only) is an inconvenience but the rest is well worth it. read more

I have been a patient of Dr Svetlana Kogan for twelve years. The first day i walked in her office my blood pressure was 150/100 and now it is 110/70. This woman is a wonderful, caring Doctor who genuinely cares about her patients and who I have referred a lot of people to. Shis is the best ! Mary L read more

This is more of a business woman than a doctor...and her office manager is about the nastiest person you can ever deal with. If they can't make money off of you, they'll basically tell you to get lost. They are both extremely misguided an immature people. If you ever need a call made to your insurance for any kind of authorization...forget about it...pay the same deductible or co-pay for a smaller size...these people don't care. It doesn't earn them money to make a call for you. They'll claim you're trying to get them to lie for you. They will, however, market all sorts of very expensive over-the-counter products and services to you. You might get special treatment if you are a new patient...the medical code for that pays higher than subsequent visits, I think. But after that, watch out. read more

DO NOT GO TO THIS PLACE!!!! I really was thinking to make Dr. Kogan my Primary physician until my 2nd visit at her office today. I liked her personality. I went in her office in Feb 2014 for my annual check-up. Before making an appointment, I had made it very clear to the person who answered the phone that my insurance will be expiring at the end of Feb, so book my appointments based on that. I was scheduled to see Dr. Kogan right away. The girl who did the preliminary tests on me didn't have great bedside manner but acceptable. Later, I met Dr. Kogan who asked me if I had specific concerns. I said, No. Dr. Kogan spent 3-5 minutes filling up my chart by asking me some basic questions. She seemed caring on the first visit and I told myself to see her next year as well, even if I won't have an insurance. Quality service matters to me a LOT. I went back today to get my results and the receptionist's first questions to me was, "are you going to pay your $200 for the visit before seeing the doctor?" This is where I got upset. Because I was never told that I would be paying extra money to discuss my results from the visit I have already had. However, I gave my credit card to her to charge. I was still upset that they should have made that part clear to me on my first visit. Let alone making it clear, they didn't even discus it with me. On top of that, the receptionist told me that she won't give me my reports if I don't pay $200 and stated that "today's visit has nothing to do with your previous visit." This visit had everything to do with my original visit. I was there to discuss my results with the Doctor! I have seen doctors for annual check-up in past as well, where they would take the preliminary tests and email me with the results explaining whether or not I should be concerned about anything. On the other hand, the receptionist at Dr. Kogan's office is telling me that I have to pay for the same visit TWICE. It got even disappointing when I saw Dr. Kogan over hearing my concern, she did not intervene to discuss the issue with me at all. As a doctor, she should be showing care to her patient. All the respect as a patient-to-doctor I had for Dr. Kogan was gone in a split second as I saw her walking away. When I saw that I told them to refund me the $200 I had already paid. Then the manager named Diane came up to the front desk. This woman was very rude to me and had no professional manners to talk to a patient. She didn't let me explain my concern to her, instead she came out bursting at me as if I was some dumb person standing in that office. She compared me to "Kindergarten kids". I had originally pointed out to the receptionist that my insurance is ending because I'm changing my jobs. Diane was so rude to me that she even said to me, "you don't have a job, you don't have any insurance... come back when you do." I told her that it's fine if the Doctor doesn't want to review my results without the $200 but it's illegal to with hold to my records. I got my $200 refunded and now going to call the insurance company and file a complaint against the unprofessionalism of this office. read more

The Dr is good (can listen or explain things better but ok considering NY) but the office manager rudest and most incompetent. I also had similar experience as one of the persons below - I went in for simple annual physical and they charged me like a regular office visit. Even after several phone calls to them, they didn't fix the problem - even my insurance company tried to call them and found the lady on the phone really rude (and yes, she hung up on them!). Dr, please fix it - your office is so good otherwise! read more

Dr Kogan is a fantastic doctor with excellent people skills. I have been a patient of hers for over a year, and have had great experiences at her office. read more

Worst ever doctor. We know her for years, but she does not care. This person Diana, or Diane claims that she pays dr kogan's salaries, and will fire her if she did anything wrong. So here is the story, we moved to a new insurance plan for cigna, and office said they dont take it, but will do me a favor and charge me 300 for the FULL year and i never have to pay anything else to them for the WHOLE year. I agreed, although i had insurance that its ok. I got a cold recently, and had a fever, so called and scheduled an appointment, and i asked just to make sure, that my cost should be zero. She said no, and its 200. I said what you claim was this before, than diana comes on and bla, bla.. started cursing me. YES. can you believe it. As others have said, she i think is Dr. Kogan's Mom or something. anyways, lost my 300 and she has all my records. NEVER go to doctor Svetlana kogan. NEVER .. she is and also diane her mom is the worst ever. i knew she was a money digger, but this is blatantly stealing. She also filed a claim with cigna and got paid, although she said she woudl not. this is totally cheating. !!!!! i will file a review with new york state as well. she should be out of business. NEVER go to her. read more

DO NOT GO HERE!!! This place is run by a bunch of quacks!! I had the worst experience at a doctors office that shouldn't even be allowed. They are so incompetent and rude it was unbelievable!! For whatever reason they were not able to match my home address with my insurance address. Long story short I waited over an hour for them to trying to bill my insurance before the doctor would even see me. The receptionist was rude, unhelpful and absolutely useless. She had my insurance company (Aetna) on speaker phone discussing all my details so everyone in the waiting room could hear everything. She basically suggested to me that this was some sort of scam on my part! Ok, I have better things to do on my time then sit around a doctors office to be seen for an annual physical. I then offered to pay it with my credit card just to get out of there, and then I would submit it to my insurance company, which they also refused because I didn't have ID. I didn't realize I had to bring ID with me to a doctors office!! They told me this after they charged me! She "spoke" to the manager and then entered my room to tell me she had to void the transaction as I was getting my blood pressure checked and basically kicked me out! Then someone from the office called me, while I was sitting there being told off, to see if I wanted to change my appointment! I was like "I'm here right now!". OMG. What a HORRIBLE place. I wouldn't even give it one star. Every patient who walked in there (as I was waiting) had some issue with that receptionist. I left without seeing the doctor and completely embarrassed and then pist off! read more

Terrible bedside manner and manipulation of insurance benefits! This is a business focused soley on PROFITS who put the needs of patients last. I have excellent health coverage and noticed that every routine visit was prefaced by extensive, expensive tests, like heart sonograms, E.K.G., unnecessary bloodwork, etc. Everything is fine when you comply with their recommendations, but if you so much as question any test or supplement they try to push on you then you will notice an immediate change of attitude by all the office staff and they'll exhibit unprofessional behavior...including the Doctor! She refuses to answer simple questions over the phone and requires you to make an office visit. It gets even better...I requested that the office send my test results to another doctor and THEY REFUSED citing that they could not because other patients tests were on the same film! They told me to have my doctor conduct his own test. I was outraged! How is it possible that a doctor can take a heart sonogram, but not sent their results to your personal Cardiologist? I then asked why she conducted cariovascular tests in the first place if her office isnt qualified to determine the results without sending it to a third party? I was immediately hung up on and no one ever called me back. A clear case of insurance abuse and FRAUD! Beware of any Doctor that does not collaborate or communicate with other physicians!!!! read more

Avoid. I thought she was very good the first time I saw her, and very convenient for those on Riverside Blvd. The next few times, she spent most of the visits trying to up-sell other services (for a cold- she sold supplements, for my face, trying to sell laser therapy, etc.). What I thought was great initially turned out to be a nightmare. Her office charges a one time annual fee and submits everything to insurance- great! Turns out that it is once per calendar year, not once per your visit year. When I first joined the practice I spent some time discussing this rule with the office manager. My out of network insurance starts on Jan 1 every year. I joined the practice mid-year I needed to understand when they would bill the insurance. She reassured me that it would be from the start date (i.e., a full year from June 2009). because of how out of network insurance works. I wanted to make absolutely sure that I was paying for one year. Although they were pleasant about it and said they must have made a mistake or not understood the question (how could you not understand "so I don't have to pay again until June 2010?). Regardless, as I said, AVOID. read more