I booked a meet and greet trial with this gym. For securing the booking they asked me for a refundable deposit of £10 so to make sure i will not drop off. I agreed, paid the money, went to the appointment. The gym (or warehouse) is in Canary Wharf. I had a brief introduction but i was not happy with the location and the schedule so we did not go through the whole meet and greet session (which includes body measurement etc). The gym instructor or secretary ensured me that they will return the money back to me ASAP.
For your information this gym advertises FREE 6 or 8 week challenge if you manage to lose weight but they ask you to pre pay £700-£800 pounds for 6-7 week "personal training". The personal training though, is not "personal" as you are joining a group of 4 or 5 people and you're doing a circuit exercise.
The funny thing is that they are trying to make you book by your first visit claiming that "there are only a 3 spots left for this month".
Of course i wouldn't pay £800 for a circuit training in a warehouse. I was not happy - plus the whole thing smells like scam.
A week after my visit I called them to ask them to pay me back the refundable deposit. The lady over the phone said that it takes 5-10 working days. (Very strange for a deposit). 10 days later of course i had not received the deposit. I called them back again asking for the deposit for second time. The lady said that the manager was on leave and she forgot to do it and you have to wait for 10 days more. She did not even apologise!
In any means, please avoid this scam, unless you have spare £800 cash to waste.
I never leave negative feedback but this "club" or whatever claims to be, is disgraceful! read more