I was extremely impressed by this place. My family was driving through on a road trip in our full…read moresized old Chevy van. I'm a mechanic myself from NY, and I had done a bunch of repairs on the van not long before I left home...but was feeling kind of a front end "wobble" that got me nervous especially with little kids in the van. I'm not used to going to a mechanic as I do everything myself but we were stuck and I was nervous so I pulled in to this place and explained the situation and asked if they could please check it out for me. At first Nina behind the counter said that they were booked and I would need to leave it there, but when I explained we were traveling and asked if they could take a quick look, she agreed. They had their head technician Germain look at the van. He put it up on the lift and carefully looked it over. I was expecting a five minute thing, but no. He had it up there for probably like twenty minutes. Didn't find anything loose or anything like that, so he took off every single lug nut (all 32 of them on that vehicle) and retorqued them properly. Also checked and adjusted tire pressures. Basically did a thorough lookover and did not cut corners. I even saw him putting tire stem caps on the tires that didn't have them! Nobody bothers with that...lol. I was figuring that they would probably charge me a full diagnostic fee of $100 bucks or more, but I figured safety is worth it. Then Germain went with me on like a 10-15 minute test drive in the van to make sure all seemed good. I could not believe how much time he actually put in to it, and didn't act rushed or impatient. He is a true professional. He normally specializes in performance mods and all that, but it wasn't "beneath him" to look over a big old Chevy van. When I got back, I asked Kas (who seemed to be the manager) how much I owed them, and he said hey we didn't actually do anything, don't worry about it. I couldn't believe it because these guys tied up their bay and gave their head mechanic over for like 45 minutes and didn't even charge a penny! Not to mention the fact that they found the time to get us in there in the first place. We were able to continue our trip safely. Would definitely recommend! Thanks again to Nina, Kas, and Germain!!

Car tow, Westport to Bethel, maybe 15 miles. $320.00. Late arrival for pick up and delivered the…read morecar to the mechanic 5 minutes before closing, making the repair shop work late. Tow truck driver did not leave the car keys with the repairs shop - drove off and the repair shop called the next day asking where the keys were. They could not work on the car without the keys. Mechanic was not happy. Only way to move the car was to push it. Full day at the repair shop wasted - Mistakes do happen, sure ... but charging over $300 for it? NOT ... it's simple, WESTPORT says a lot, this place assumes everyone has lots of money and their objective is to take it. I would never use them again.

Got a new engine for my BMW X3 here. Everything is perfect, great staff! Easy to work with…read more Definitely go here!

Whatever you do DO NOT DEAL WITH THIS BUSINESS! The mechanic "Sal" is the most unprofessional…read moreperson I have ever dealt with. He took my car for 7 days and charged me an arm and a leg and I still have the same issue of my car not starting! When I got my car back, it felt worse! My seat was out of wack, the steering wheel was so oily, my radio was on full blast! But the WORST PART was when I got an ezpass bill!!! Turns out he took my car to Ny and Nj without telling me!!!!! Who does that!? When I confronted him he said he went to get a part! I told him what he did was very unprofessional and he just replied by sending me an eye roll emoji!!!!!! So unprofessional!!! I asked for a full refund and haven't heard back. I wish I could give negative stars! Take my advice- go somewhere legit!

On a rainy day in New Haven, I was late for work and, against my better judgment, I drove my '04…read moreCRV through what looked like a shallow puddle and ended up being, for all intents and purposes, a lake! The interior of my car became flooded up to my ankles. I drove around looking for a place that would hopefully be able to at least get the inside dry so that it wouldn't start to stink in my car. I happened upon One Stop, and instead of making me feel like a jack@$$, which would have been well-warranted, they were very helpful and vacuumed out the interior of my car. The floor mats needed extra time, and so they offered to hang them up in the shop for a couple days free of charge. Upon my return to pick them up, I brought the guys some coffee, which is nowhere near enough to thank them for their kindness. In the future, I will most definitely be taking my car to One Stop for repairs. Thanks, guys! I've attached a "before" picture for your comedic entertainment.

I went to one stop the first time back in 05 with an Audi a6 that was making a horrendous noise…read morewhen I turned the wheel to the right. I remember I left it with Bill and went away on vacation for two weeks. I got back to an unanticipated $100 bill for something very minor. From that day on I have never gone to another mechanic. His work is always nose on and he's always been honest with me. I can't speak high enough and give enough praise to Bill and One Stop. Being a Realtor who puts 40k + miles a year on my cars I have been there quite a bit.

I felt I was being hustled from the start. Paid 325.00 just for electrical inspection I did not…read moreneed and it was the alternator belt snapped. Got it fixed at Sergio's for 250.00. Never again.

Walked into Reye's not knowing him or anything about his place.I had him install an engine in my…read morewife's Mustang.Not only was I quoated a better price than other garages,He took the car in immediately and had it up and running in record time.I've since had many other cars repaired at Reye's and each time has been a great experience.Very knowledgeable staff ands they are fair and friendly.Would definately reccomend to anyone needing repairs.His honesty is a breath of fresh air in this industry where everyone is either not knowledgeable or out to overcharge you and do repairs that are not needed.

I had a flat tire...same one as just three weeks ago!!…read more Called my Chevy dealer and they said they didn't have the tire (even though just three weeks before they gave me the tire) and thankfully my friends said to call BP Vernal's since they assured me he'd help. Sure enough, he towed my car in, ordered the tire and called me when it was ready. Now that's service!!

the most honest and trusting place I have brought my car. I have never been scammed. They have told…read moreme multiple times that things that I thought were wrong were totally fine and they have also helped me with tiny things like air in my tires for a low cost. Definitely worth bringing your car too!

He is highly experienced for all automotive repairs. HONEST & FAIR. I trust him with my car.read more

Branford radiator repair service did a excellent job on repairing and restoring the air…read moreconditioning in my 2013 Honda Accord. Dwayne the owner is an excellent service man. I will have all my work on my cars done there from now on. He's upfront and honest. Thank you again Branford radiator and Dwayne.

I tried to call this business everyday for a week and no one answers the phone. Then it immediately…read morewent to a message saying the phone was being ignored. Screw this place

Went for a crank no start which was fixed. Told the mechanic what steps I have completed. I…read morementioned it was the ECU if he can verify it. Took him a whole month of my vehicle at his shop to finally tell me what I mentioned. Mind you my scanner was not working & waiting for my other. Supposedly it was sent out & returned without if there was a problem or repaired; sent out 2nd time just to find out it was initially what I mentioned. I originally went to him just cuz I my scanner wasn't working. I was referred too them saw the 5star reviews so I took a chance. The receptionist never once called me with at least a status of my vehicle. Worked there for years & still don't know about customer care? Towed out to Nissan fixed & done in 3days.

Called to ask to have my mother's car serviced after not being seen by a technician in over two…read moreyears. Nothing wrong with the car per se, but the car is rarely driven, fluids haven't been checked, etc, and we're about to take a long trip. The whole point is to make sure it's in good running condition for a 300+ mile trip. Received hard and rude pushback on why I would want service if the car is running. I finally gave up arguing, said "Ok, thank you" and hung up. Not sure why I had to defend my request - I'm pretty sure a tune up is not an unusual thing to ask for.

Mike & Nick are amazing. I have never received such wonderful service when getting my car serviced…read more I've been using them over 20 years They did what i asked and didn't they to sell me anything I didn't need. I highly recommend these gentalman. May they have a prosperous 2020 in all shapes and forms. They are auxh hard workers, fair, honest & will never retire!