Jason responded almost immediately to my request for help and resolved our dryer problem…read moresurprisingly fast. Professional , courteous and reasonable. Highly recommended!

Jason was very responsive, polite, professional and completed my job within a day of calling. I…read morecalled two other companies twice and left messages both times and still haven't been called back, whereas the job is already completed! That's great service for me! I would recommend South Strand, and will be calling again if I need any appliance repairs.

Dear Manager: Recently my husband and I purchased a large…read moreamount of paint for our 2,400 sq. ft commercial warehouse in Murrells Inlet, SC. We were told by the Manager of the Paint that we could get the "Pro" Discount. He directed us to Jennifer at the Pro Desk. She was so helpful and kind and professional. We had difficulty understanding and installing the Pro App. She helped us so efficiently and patiently. We went back to purchase more materials for our warehouse and once again; it was Jennifer to the rescue. We are so grateful to have had her support and help and just want you to know what a great employee she is. Sincerely, Jennifer and Bill Donahue Murrells Inlet, SC

This is amazing. Two weeks ago, we went to Home Depot to purchase a new dishwasher. It was…read moresupposed to be installed on October 1st. I still don't have it. We had to have an electrician/plumber come out and do some things. It was supposed to be delivered yesterday. Someone-somewhere cancelled the order. My husband didn't, and I didn't. If I ever find out who-they better look out. I will be buying a new stove and refrigerator beginning in the new year. I will not be going to Home Depot. There are other places such as Ace, Lowe's' and swift appliances. If you see me there, ask me why.

Service technician is awesome he gets a 5 star. The lady who handles customer service is a biotch!…read moreGood luck lost my business because of her nasty attitude. I don't gaf what the circumstances are if you can't be nice to people don't work with people.

Angel was good to work with. The were some issues with the original refrigerator we purchased…read more Angel stood behind the warranty and offered to arrange a repair or a swap out for another Frige. We elected to swap it out for a unit with additional features. They try extremely hard to satisfy their customers.

We had an issue with our dryer and refrigerator. Rolf responded quickly and got everything…read morerepaired. There was an issue with the part for the refrigerator and Rolf honored his 30-day labor warranty to replace the bad part. Not many small businesses do that today. All around nice guy and service with a smile, even for the warranty repair.

My husband and I came across Rolf through a mutual friend who stated that he was reliable and…read moreshowed up when he says he will. He has done two of my appliances so far and I highly recommend him!

Needed appliance service for a Samsung fridge where ice bin locked up and no cubes being made…read more Apparently, a common Samsung problem. The owner, Gabriel, was quick to respond and arrived less than 24 hours later. Very professional. Explained the causes and fixes very well. Seemed to be trying to avoid replacing any (expensive) parts, if it could be avoided. Gabriel and trainee spent about 1.5 hours at house and charged very reasonably. A few hours after they left, ice cubes were again being made, so no parts needed. Very satisfied.

From the owner: At Charles Appliance Repair, we specialize in servicing a wide range of major brand appliances all…read moreover the Horry and Brunswick counties. We know they don’t make appliances like they used anymore so you can trust our technicians to be honest and transparent with every diagnosis to ensure you’re not putting money into something that’s not worth the repair. Our technicians are bilingual proficient for any further explanations.

They'll take your money and never come back. Don't pay first and if you do be ready to call the AG…read moreif they don't come back.

stopped answering the phone and did not complete the work. This was through a home warranty claim,…read morewe have been without a working dryer for almost a month due to this.