Dr Gary Winfrey is simply amazing. Takes get time to chat about care and listens closely to your…read moreideas and issues before proceeding. I have never felt like this is a "run of the mill" doctors facility. Regarding the comments above about the building and office settings. The office is moving to a new location soon

Beautiful new building and wonderful front office staff. Very attentive to customers with very…read morelittle wait time to be seen by a physician. Super friendly staff that take their time to understand your needs. I would highly recommend Laura Paige and Sarah!

Would've loved to become a patient here but spent 30min filling out their poorly-formatted…read morenew-patient forms just for them to tell me they're not taking new patients.

As a new patient, PremierMed Family Practice & Sports Medicine, Dr. Roberts and medical staff…read moreexceeded my expectations. Their courtesy, and professionalism were exceptional. I would recommend any in the surrounding area to consider this team of medical professionals. Thank each of you for your service to the Clermont community and have blessed and prosperous holidays.

BEWARE.... Time to…read moreget results and plan of care is insane. I was sent two other peoples medical records so was I being treated based on my results or the other patients reports I received??? Thats a serious HIPPA violation and then would not give me my records after several requests and then are threatening to charge me or they will ONLY send to a physician.... I am a BSN and know that's NOT true....

Let me start by saying, Thank God I found this practice! They literally saved my life... Frandzie…read moreis the most compassionate, caring medical professional I have EVER been to... She truly cares for her patients... and wants to help them get well... I felt like I was dying this year...literally...I couldn't stand without toppling over or running into walls, I couldn't put two thoughts together... I'd forget what I was trying to say MID-WAY in a sentence! I looked like I hadn't slept in months...deep, dark circles under my eyes...my family was super worried about me... I had begun to "get my affairs in order". :( I didn't want my husband or kids to have to get rid of useless stuff when I was gone... they'd be dealing with enough emotional issues... so I was trying to make things easier on them... WHILE just enjoying the rest of my days... Frandzie was determined to find out what was wrong with me and help me... I had blood work done, got some other tests done that I'd never even heard of before, and went to several specialists she referred me to, personally... She went above and beyond to take care of me... Come to find out, I had completely STOPPED producing hormones... Apparently that's a really bad thing...It was suspected that I might have Addison's... Thankfully, that's not what I had... Through her very thorough testing...she discovered the reason my body stopped functioning like it was supposed to. It was actually something super weird that you wouldn't think would cause any issues... One of the medications I was taking (that a different Dr. prescribed me), ALMOST killed me. Once I got OFF that medication, I started improving... I'm not 100% yet, but I'm on my way to being well... :) I'm no longer running into walls, or toppling over... and I can think again... I don't seem like an Alzheimer's patient anymore... :) I am thankful to God that I found this practice and these wonderful people... especially Frandzie... :) The office staff are wonderful! Always kind and willing to help me in any way... I feel at home here... The office at Vanguard Medical Center, is such is so warm and inviting...and when you're called back to a room, it's so cozy... more like a home than a medical office... And Frandzie sits with you and talks to you like a REAL person... You KNOW she cares... Not like most medical offices, where they come in for 5 minutes IF you're lucky... and they give you their best guess... and hope that it works... I LOVE going to my appts here because I know I'm being well cared for... This is the first time in my entire life that I have real hope of getting better... I have other health issues... and I know Frandzie is working to help me live a normal life... Not live a sick life... I wish I had gone to a Functional medicine practice sooner... Thank God for Vanguard and all their wonderful people... Because of them, (and Frandzie), I am alive... :) I'll take Frandzie over ANY medical Dr. out there, hands down! :)

My office experience as a first time patient of this particular practice, was excellent. I walked…read moreinto a very pristine - welcoming practice where the ladies at the desk were kind and helpful. Since I did the new patient paperwork on their portal website, I was told I was all set. Everything went seamless from the beginning to the end. I also want to add that I followed my practitioner APRN, Natalie Bowles from one practice to this one. Her care is excellent and she's very thorough. By the way, while I was waiting to be seen, I noticed the Medical Director of the practice, Dr Marcantel, overseeing everything to make sure things were running as they should. That made me smile and I'm glad I am part of this practice now as a patient.

o not recommend this office. I have been a patient at this location for over 2 years. I recently…read morehad a medical issue that escalated into many tests and a procedure. It was a nerve wrecking experience for my family and I for several months. I am disappointed on how I was treated during this time by this office. I continually needed to follow up for orders, for information and unless I scheduled a in person or telehealth appointment, I couldn't expect to get any questions or concerns addressed. Even after scheduling the appointment, the doctor was late and left feeling unsupported. So basically if I wasn't billable I wasn't important. I finally got my final results in which I had to message the office, twice, about discussing and they wanted me to wait 21 days until my next scheduled appointment to discuss. I found this ridiculous. When I complained, without much empathy or compassion I was just offered to schedule a sooner appointment. While they couldn't call me to discuss my test results and answer my questions or respond to my messages in the portal without me following up, they were able to call me to ask me to send my medical scans to their office because now they off 3D mammogram scans in office. Again, your only important if you're billable to them. This isn't a doctor's office I want. Patients and their families deserve more care and consideration than what I was given. I will be looking for another doctor and strongly recommend you do the same.

I had been seeing my regular doctor for over 15 years and unfortunately, he disappeared off the…read moreface of the earth so I had to find a new doctor. I am a bit particular about who I like to share my health info with so I like to meet my new doctor and check each other out to make sure we are both comfortable sharing all those deep dark secrets about colds, pains, and the occasional weird ailments. Physicians Associates has a number of offices around central Florida and I had been going to the one in Kissimmee all this time (I live in Winter Garden!) so I decided to try the office closer to me. The doctor I picked did not work out. After our first visit, I knew I could not share with him and feel comfortable so I decided to try another office which brings me to this one in Clermont and Dr. Timmel. Like many doctors offices, I called to make an appointment when I had a cold and was told the next available time to see him would be about 2 months from now. 2 months? My cold will be gone by then! After some conversation with the lady on the phone, I made an appointment to meet Dr. Timmel but it would be about a months wait. I know I am a 'new' patient to him but in the past, my old office would always fit me in and I could see him that day or next. Being new to this office I had to wait to meet him. But I can say, the wait was worth it. The office is in a building right next to South Lake Hospital. After checking in with the receptionist, she handed me a large tablet computer and asked me to fill in all my information on it. That was kind of cool but a bit confusing since some of the questions that it asked me did not make sense. One thing that bothered me was that after entering in all my medications, it wanted to know if I wanted to save money on them by using a mail order system it offered... buy three months worth of drugs for the price of two... but I said no to the offers. After that was done, a few min later a very nice nurse took me in the back and took all my vitals. I explained to her why I was there and the few challenges I was having. A few min after she left Dr. Timmel came in and we chatted about many different things. I truly enjoyed his bedside manner and I knew then I had found my new doctor. He was thoughtful and answered all my questions. Never made me feel rushed and I felt he was truly concerned about my health. Of the three challenges I brought to him that day, he was able to help me with all three. I made a new appointment for a full exam in a few weeks and left with a hand full of papers and lab tests to do. Everyone at the office was very nice and I feel that they all care about the health of their patients. My only challenge with the experience was that by the time I got home, I had three emails from my pharmacy telling me that my new prescriptions were not ready.... what new prescriptions? I soon found out that the office had ordered the drugs I take on a daily basis from my cardiologist... something we did not even talk about. Why? Nobody told me they were going to do this and now my insurance company was not going to cover any of it since I had just refilled them a week ago. And besides, Dr. Timmel is not the original doctor who prescribed them so why would he fill them? A bit confusing but I think it is something done by the computers and not him directly. Other than that confusion, I found Dr. Timmel, his staff and the office visit to be a good experience. Enjoy!

i moved to Winter Garden 3 years and have been driving 2 and half hours to see my previous dr. I…read morewas referred to Dr. Danielle Soloman-Alhemovich. I saw her for the first time and she was wonderful. She knew everything about me and was very knowledgeable. She listened to all my issues and took them one by one and answered all my question with understanding and professionalism. My wife and I are thrilled that we have a caring and professional Dr, close to our home.