Friendly staff allowed me to check in early at 11a, and as a guest of my friend who was still at…read morework. That alone deserved 5 stars! Room is clean and spacious but more important that it's well-ventilated with cool air in this unusually hot weather in Switzerland in late September! No skiing during this visit... Hotel is a couple minutes from the train station, which I took from Zurich as my hubby flew back solo to the U.S. I decided to stay over the weekend to meet up with a friend in Bern and she and I will meet up with my college friend tomorrow... Bed was a king but could be separated into two twins which we need and got. bathroom was clean and has nice aesthetics! Room has a small beverage fridge, coffee pot, and hotel sleepers, yay! Great option while in Bern! Lots of restaurants and shops surrounding the area as well made this hotel the most convenient, and welcoming staff was bonus! 4.5 rounding to 5 for great customer service and special accommodations!!!

This hotel was so centrally located--we couldn't have picked a better spot for our 1.5 days in…read moreBern. The friendly staff helped in so many ways--they gave us a great tourist map, stowed away our luggage after check out so that we could see the city unhindered. Gave us advice on tourist spots to go to. Best of all--the hotel is literally 1.5 blocks from the train station. You literally walk down a pedestrian only street and take an escalator down one floor to the indoor train station (Bern's mall-like gathering spot with restaurants and stores). What could be more convenient than that? Truly an awesome place to stay!

Our stay at Hotel National Bern was 2 nights and 2 days and it was a good stay. Check-in was smooth…read moreand efficient, with friendly staff who provided clear and useful instructions that made settling in easy. Although the room was small but it was clean and comfortable, offering everything we needed for a pleasant stay. The hotel's central location is perfect for sightseeing, putting Bern's main attractions within easy walking distance. The combination of helpful service, quality accommodations, and prime location made this a great choice for exploring the city. We were able to enjoy the complimentary continental buffet breakfast and we also tried the wonderful dinner to celebrate our 31st wedding anniversary. Would definitely recommend and consider staying here again. One of the highlight of this hotel is the 120+ year old elevator and other vintage items that you can see around the hotel and the view of the city from our balcony. We made use of the city bus pass they gave us to have a great time.

All good. Nice older building kept up. Clean with a restaurant. Recommend highly. Close to allread more

Good bed, but a bad shower…read more My wife and I were recently on a Tour of Austria and Switzerland and spent the night at the Holiday Inn Bern-Westside. The room was comfortable, except that I couldn't figure out the thermostat. We arrived and it was cool, but my attempts to warm it up awakened us in the night with it being too hot. Although I had tried pushing the correct buttons, the display never seemed to respond correctly. It got to 26 in the room overnight. The bed was comfortable. A couple of items that have caught me off guard because they are different in the States. First, most beds over in Switzerland appear to only come with a thick, heavy, too-warm comforter; my wife and I are used to: a fitted sheet on the mattress, a flat sheet and then a comforter. This allows you some flexibility between "freeze or fry" with or without the comforter. Second, the shower. We've run into several hotels that have a different style shower than we are used to in the States. The shower makers seem to think that people want no shower curtain, and still can keep the water off the floor with only half a wall of glass. It never worked for me. I ended up spilling lots of water from the shower out on the floor. I couldn't put a bath mat out if I wanted it to stay dry. I guess that's why they all used tile floors instead of carpet. Now the breakfast, that was quite good. One of the experiences that has been good for us on our tour had been being introduced to new food dishes we simply do not have back in the States. This was no exception. There were too choices to mention, but I enjoyed all the ones I had at this Holiday Inn. If you are traveling through Bern and need a place to stay, this Holiday Inn would be a good choice for the reasons I mentioned. Check them out for yourself. (TIP - Ask for help with the thermostat - or you could be uncomfortable)

Comfortable hotel located away from the city center. Just 15 minutes by S5 train and you are there…read more The hotel is a 1 minute walk as you leave the station. There is a mall with movie theater and exercise complex (pool usage included with room fee) attached. Rooms are comfortable with a little space in them. Typical European private bathroom with standup shower. Bed is very easy to fall asleep in. No USB ports in room so depend on outlets to power (adapter required for US plugs). Eight floors accessible by 2 elevators. Ate at the restaurant. Decent menu options with good service. There is also a bar onsite.

My favorite part of the hotel was the lounge area and the bar. Room was clean and simple. Bed was…read morecomfy. Careful leaving your window open- pigeons may attempt to fly in. Staff were helpful with taxis, directions, and other suggestions. Did hear noises from other guests in the evening like the doors closing. Close to food and shopping.

Yelp Review 2026 #133:…read more We stayed at NH Hotel The Bristol while in Bern. It's about 5 minutes from the train station. There are restaurants across the street, a chocolate shop next door, pharmacies, and points of interest nearby. The lobby is small but it's comfortable. There's a bar next to the front desk. We left our bags at the front desk because we arrived early in the morning and check in is at 3pm. They told us we can check in earlier than 3pm. So, we walked around Bern and came back to the hotel at 2pm and our room was ready! The staff was fantastic. Warm and welcoming despite the weather being the opposite. The room was quite spacious but we didn't have luggage taking up space. The toiletries smelled nice but I bring my own anyway because I'm allergic to smelly soaps and lotions. The bed was comfortable - I was watching TV and accidentally took a nap when I should have been exploring the city. The bathroom situation wasn't the best. The shower, toilet, sink are all there without anything separating them except for a thin shower curtain. So, after you shower, almost the whole bathroom floor is wet. I love the wall art. I went to different floors just to check out the artwork. They're for sale. The windows open fully which was nice so we can get some fresh air in the room. But the American restaurant across the street had some loud people outside so, we had to close the windows. Plenty of English channels. Free bottled water. We paid close to $400/ night - not the nicest hotel we've stayed at in Switzerland but it was good.

Hotel Bären is a clean and convenient place in the center of Bern and very close to the train…read morestation and primary bus hub. The rooms are quite small, but that is common in the Swiss hotels. We had a coffee maker and a refrigerator, which we realized are a big plus after staying at another hotel without them. They have a laundry room on the second floor (counting the US way) that has the ironing board and a small washer/dryer that was free. There is also a fitness room on the top floor. They offer breakfast at 16chf, but I cannot attest to the quality because there are plenty of coffee shops close by for 5chf. The windows open, which was quite important because you have no temperature control, and we found it hot. They have towel warmers, which was very nice. There are no bureaus with drawers, but there were several shelves and hangers. The staff were good. I would stay again.

From the owner: Das 4* Hotel Bären am Bundesplatz liegt im Herzen von Bern, einem UNESCO Weltkulturerbe, nahe dem…read moreHauptbahnhof und dem Bundeshaus. Das Einkaufsviertel und die Sehenswürdigkeiten wie das Berner Münster, der Zytglogge, der Bärenpark sowie viele weitere sind zu Fuss in wenigen Schritten erreichbar. Die 70-Nichtraucherzimmer in den Kategorien Einzel-, Doppel- und Comfortzimmer sind gemütlich und mit jeglichem Komfort für Business- als auch für touristische Gäste eingerichtet. Alle Zimmer verfügen über eine Kaffeemaschine mit Kaffee und Tee zur freien Verfügung, einen Arbeitsplatz mit gratis WLAN, TV in allen Sprachen, Direktwahltelefon, Radio mit Weckerfunktion, Bad oder Dusche, Wasserkocher, Safe und Haarföhn. Das Berner Frühstücksbuffet überzeugt mit seinen lokalen Produkten. Zusätzlich profitieren die Gäste von der kostenlosen Benützung des Fitnessraums.

I'm not sure if it was because I was dressed in scruffy leather or not but I was treated like a…read morerock star my entire 5 day stay!! From first entering and handed hot towels for our hands and a lovely little glass of fruit sorbet to relax with while checking in to knocks at the door with little packages of goodies with chocolate, drinks and toiletries(not asked for) We were offered free taxi service and complimentary room upgrade. The rooms are beautiful and quite spacious. A rain-shower is always a winner. Good amenities, a nespresso machine and minibar included in price and restocked each day. Turn down of the room in the evenings left some very welcomed swiss chocolate and fruit drinks. Great location opposite the train station and right in the heart of Bern. The staff were wonderful and our room excellent! The restaurant was fantastic for dinner and buffet breakfast every morning. The cocktail bar is amazing with brilliant staff.

A large historical property very near the train stain in Bern. If you go, be sure to build time…read moreinto your schedule to partake in the extensive spa-unfortunately our one-night stopover didn't facilitate that on this trip. For a seemingly large hotel having two people at the small front desk was insufficient mid morning when we arrived and we experienced a bit of a wait due in part to a group ahead of us. Our double boutique room was very nicely updated with an amazing rain shower (more like a waterfall) and modern fixtures. The king bed was comfortable and the clean, modern room had a nice sized king bed. Unfortunately due to the age and makeup of the hotel there is no AC. Travelling during an unseasonably warm (and more and more common) September the room was a bit on the warm side. There are windows that open and you can ask for a fan from the front desk. Breakfast was included and there was a very nice selection plus the ability to order eggs. Really liked the updated rooms and especially the bathroom but would only stay there during non-AC weather-not summer-if returning to Bern in the future.

Great hotel that is very stylish and the staff at the front desk are very friendly and helpful. Our…read moreroom was very modern with a large white cabinet filled with a fridge and coffee maker. The black bathroom was also cool but small. Next to the hotel is a convenient Coop market. This hotel is located in the heart of Bern.

In most of Europe, the air conditioning isn't that cold. Well, not in this hotel. It was the only…read morehotel in our trip were we slept comfortable and cool. It was a modern updated and very clean room. Close to train station. Its hard to convey how happy we were staying here!! If I could have given it six stars I could have! It's actually called Best Western Plus Hotel Bern.

Hotel Kreuz Bern really gets it right. The room was clean and modern in all the right ways,…read moreespecially the bathroom and bed, but still had that cozy European charm that makes a stay feel special. The location is incredible. You walk out and you're right in the middle of everything, close to all the sights but still quiet enough to actually relax. The staff were genuinely lovely. Friendly, helpful, and made the whole experience feel even more welcoming. Only reason it's not a full five stars is the price. It's definitely a bit steep for the size, but you're getting quality and unbeatable convenience. Would definitely stay again.

Our group of 7, stayed here, in early June. The checking process was quick. The front desk staff…read morewere very helpful. It is an older hotel, but well kept, clean, and a little quirky, which made it fun! On every floor there was some little nook that was special, a tea room, a play room, a rooftop terrace! We enjoyed a sunset looking over the city! Once you close the windows, the room is utterly quiet! The shower had perfect temperature and pressure. The breakfast was an amazing assortment of goods! I highly recommend this hotel!

Waitress lied to my husband's face and said gratuity isn't included to steal more money out of us…read morewhen by law the menu prices include the mandatory gratuities in Switzerland. Don't let them lie and take advantage of you or exploit you.

The fondue was fantastically garlicky. We had 2 young kids in tow and the restaurant was very…read moreaccommodating giving us a corner spot with benches. Best fondue we had in Switzerland!

Came here by accident and was pleasantly surprised. Buffet was fresh and hot, drawing quite a…read morecrowd. Cantonese style offerings were very delicious. Service was friendly. The kindness of the owners shows through in their food. Best buffet food we've had in a very long while. We are full and happy!