Story time about TNR Roofing aka T&R Roofing. Contractor is Ronnie Moore and GF or Partner in crime Theresa Stergo. I found them on Facebook while looking for some competing roof/chimney bids. Figured I'd call and get an estimate for a chimney repair and small amount of shingles replaced after the wind took them down. Ronnie answered the number plastered everywhere and sounded knowledgeable and his prices seemed reasonable. I wasn't looking for much. He and Theresa, (I assume, woman who was present during the work but I never spoke with), came out, gave an estimate and said he could go grab materials and get it done today. He also said he would offer a "roof warranty" after doing a thorough assessment, fix any nail pops, gutter flow issues, etc. Altogether the price wasn't cheap, but felt appropriate, (given the work was solid). I also asked him to replace a vent boot. No payment until work was done, and he provided a "contract." Well, the work wasn't really superb but I felt it worked well enough and the warranty was a large part of the cost. My roof is getting older and having a guy on speed-dial for small fixes was worth it. Anyway, after he was done we chatted and things seemed mainly in order, so I paid him via Zelle and Cashapp since Zelle imposes limits for new transfers. Anyway, a day or so later I went outside and found to top half of the chimney cap he installed in my yard. I also saw how the nailheads in the repairs were reflecting sunlight, meaning they were all exposed. I also climbed on the lower roof and saw issues that even I knew weren't great for water infiltration around the boot. Ronnie replied to my text about the cap very apologetically and said he'd be out the next day. He also claimed the nail heads weren't a big deal because they are "sealed from underneath," but he agreed to caulk over them per my request. His messages also always showed read receipts, so I knew he was seeing all messages. None of the repairs happened and he never returned. Basically what followed was a few weeks of back and forth texts and excuses. This culminated in a text about an injury Ronnie got on another job. It was a photo with a mildly bloody forehead claiming he was hit by a ladder and once he was out of the hospital he would be back. I continued being understanding and cordial, (I know what a bad concussion feels like). After this he stopped replying, (but reading all messages). After another 2 weeks I sent a message explaining how this silence was a problem, etc. An hour later my phone rang. It was Theresa. She was very apologetic and explained the injury Ronnie sustained had been causing them a lot more problems than initially thought. She said in 1-2 more weeks they should be back and getting me taken care of. This appeared like a green flag at the time... So I gave them over 3 weeks. Resumed texting, but no replies, (read receipts still there). After 2 weeks I messaged Theresa via the number she called from. No reply but saw the read receipt with her as well. After another week or 2 I decided to call. Ronnie's phone went to VM, but Theresa picked up! She sounded confused, didn't remember the job but said she would look it up and call back. She claimed she was in Cleveland with her mom in the hospital. Her tone of voice seemed mostly indifferent, almost bothered. After the call, I noticed her read receipts disappeared. Based on this and her tone, (and literally everything else up to now), I knew I was blocked and I would not hear from them again. I also looked further and noticed the weird inconsistencies in their name and graphics/logo, etc. The phone number is associated with a few different people, at least in the past. Both Ronnie and Theresa show up on cashapp, Ronnie on Zelle, but some other name from years ago shows on Venmo. I've reported them wherever I can and am looking into other avenues. Obviously DO NOT HIRE THESE PEOPLE. I may be able to get after them as I think they're fairly new to this grifting game... but we will see. I have a ton of "receipts," and these people need stopped before they hit too many others. read more

See all

I do not recommend this business. They are posting on Facebook that they do roofing, car body repair, asphalt repair. I hired them for car body repair and the work not great and the guy was pretty emotional about being paid and being very disrespectful. read more

Sprayed paint everywhere, texted he did two coats of paint and then claimed it was only for one. He hires cheap workers and watches. pain is on my deck, house is missing spots, he put the shutters on upside down. he will try to demand more money upfront front for materials, just go and buy the correct stuff yourself, do not give him any money, until the work is finished. he will say things like, you don't need to pay me unless your satisfied, demand more money before he's even started, and problems only get worst. I'd never do business with him again. His employee sells drugs, has to go to the methadone clinic every day, which usually means he's failing his drug tests or he can't make his medicine last according to him. He tried to then say $20 for materials was for muscle relaxers sent through cash app for materials, and was actually suppose to be $115 to fix a door and screen door parts, not $20, and siding for the back door. they ghosted me, luckily I was able to cancel the last check, bc they were claiming they would paint the house this Monday, and then ghosted me. Hes mad bc my step dad asked, him questions on what type of paint he was using, how many coatings, he never finished fixing my dent saying I was supposed to wash it off, told my wife I shouldn't have washed it off as an excuse for the shady work. he's mad for asking questions to make sure he knows what he's doing? He put the wrong steel where the siding is suppose to be, he told me he would, replace the window shutter that broke from him leaving it outside in a storm, which he just put up upside down, I would never use his service. He kept. going behind back to call my wife to try to get more money, intimidating her. He claims he's a Christian but in reality he's desperate to make as much money as quick as possible bc he spent $50k+ at 25% according to him on a brand new truck which shows how incompetent he is in my humble opinion. I feel bad bc he has 3kids, a wife, but constantly lying like saying he will pay to replace the back door as part of the deal and then saying, he was just planning to fix it when they can't even paint without getting it all over, leaving spots. I have plenty of pI tires to back up all I say including his texts and his employees. read more