I had a really disappointing experience with Torrid's hiring process. I was initially offered a…read moreKeyholder position, which I was excited about given my 2+ years of management experience. I accepted the offer and was then expecting to receive a start date. When I didn't receive one, I had to reach out myself to ask about my start date. During that conversation, I was told that the Keyholder position was no longer what they intended to offer me and that I would instead be placed in a Sales Associate position. I was also told that the District Manager would reach out to me to explain the situation and why the position had changed. However, I never received a call or any further communication from the District Manager. This last-minute change felt misleading and unprofessional. I accepted an offer for a Keyholder position based on my experience and qualifications, only to have the position changed afterward without any clear explanation or follow-up. The lack of communication made the situation even more frustrating and gave me the impression that my experience and qualifications weren't being taken seriously. Transparency, consistency, and communication are important in any workplace, especially during the hiring process. Candidates deserve to know what position they are actually being hired for and should not have to repeatedly reach out for basic information after accepting an offer. I was genuinely interested in growing with Torrid, but this experience left me questioning how employees and potential employees are valued and communicated with. I hope Torrid takes this feedback seriously and improves its hiring practices to be more upfront, consistent, and respectful of candidates' time and experience.

Why do I always find myself in a women's clothing store? How is this always possibly. Oh, it…read moremight be because I have sisters and friends and I just mindlessly follow when we are out. Obviously I did not buy anything while I was in here, but I did look around and take notice. Obviously you know that this is a women's clothing store. It is also a store that focuses on plus sizes. They carry all types of clothing that a lady might be looking for. I mean everything, even intimates. This place kind of reminded me of a mixture of Maurice's and Frederick's of Hollywood (is that even a business anymore?). It is great to see a business like this. One that is focused more on the clientele than it is on pushing out subpar items for purchase. Everything looked like it was quality made. The employees look as if they enjoy what they do as well.

My daughter and I have been waiting patiently for an opportunity to go prom dress shopping. It's…read morebeen hard to coordinate schedules as we live in Maryland but I have been here in Pa caring for my mom who was diagnosed with leukemia a couple of months ago. Finally, this weekend, the stars aligned & my husband was able to bring our daughter to Pa so we could go shopping. We were even more excited when we realized that my sister & my niece (who is also going to her prom) were able to come with us as were my best friend and her daughter who needed an 8th grade dinner dance dress. We made a plan and I chose Miller's after a quick search online. We hoped that my mom would be able to come & watch both of her granddaughters try on gowns but unfortunately, she was readmitted to the hospital yesterday. When we arrived at the store, my daughter ran from the car with excitement and was immediately greeted my a very sweet young lady inside. She was situated in a dressing room and trying on two beautiful gowns within minutes. Everything went down hill from there. My best friend was already there when we arrived & was in one of the dressing rooms helping her daughter. My niece was feeling a little unsure and couldn't find anything she wanted to try on. My sister who used to work at a bridal shop was doing a great job helping my daughter with her dresses (pulling them tighter so she could see how they would look if fitted properly). We noticed that another young girl trying on dresses had one of the dresses that my daughter had seen online and very much wanted to try on. I asked the salesgirl if this would be possible & I was told no. She would have to wait until the other girl was done with it. I thought this was strange as she didn't even ask the other girl if she wanted it. We would have been happy to order it if the other girl wanted the one in stock. Unfortunately, we never even got the chance to find out if she liked it. Shortly after this, a woman barged in to the dressing room area and rudely demanded that we go outside the dressing area and wait for my daughter. My sister and niece were upset but they obliged. I refused at first and tried to explain to her that I was going to stick close and help my daughter. She told me this was not allowed, they had people to help her. I informed her that they really weren't doing a good job of that but I did go out & my sister & I decided to leave. I called in to the dressing room to let my friend know that we would be leaving because we had been thrown out of the dressing room. We proceeded to wait for my daughter who had no idea where we went. When she came out to model a beautiful dress that she was loving, I let her know that we would have to leave and find it somewhere else. While we waited, the rude woman confronted us 3 more times. I let her know that we would be leaving. She asked why I felt the salesgirls weren't helping & I told her my daughter was told she couldn't try on a dress that she liked. Her response was the icing on the cake. She had the gall to say "Oh, was she too big for it?". My daughter is tiny, not that it matters, this would never be appropriate. It is offensive. She also informed us that there is a sign explaining their dressing room policy. We hadn't noticed. It's small & posted above the dressing room door. This entire time, no one even tried to help my niece. No one tried to make her feel comfortable or suggested a dress that she might feel comfortable in. My friend remained in the dressing room and was never asked to leave. We did all leave and we went to MB. We had an amazing time there. Thankfully, the day was salvaged. My daughter found a gorgeous dress there. I want Miller's to know that between these 3 young ladies, they potentially lost over $1,000 in sales today for absolutely no reason. I hope that it was worth it to them. Had we been treated with respect, this could have ended differently. All that abhorrent woman had to do was respectfully explain their policy and we would never have been upset. This is also something the salesgirls could explain when you are greeted at the door. I still wouldn't have liked it, but I would have followed suit. I will never shop this store again and will advise everyone I know in the area to avoid it as well.

I went to millers with full intentions on buying a prom dress and hopefully shoes and accessories…read more I was with a group of people, me and two other girls who also had intentions on buying a dress and three boys to help us make our decisions. I will say that we may have been a little more then they are used too and I could see/understand if they got frustrated or confused. But The woman in charge was awful to us from the start. We all choose about 5 dresses we liked. Anyone who has ever tried on dresses knows that sometimes it's hard to find the right size since we are all shaped differently. After trying on two of the dresses I realized that I would need a bigger size. I asked the girl helping me ( who was amazing and extremely helpful) if she wanted me to put the dresses back before getting the new ones, she told me no that she would do it, it was fine. So I went out and picked more dresses in a size up while I picked three more because I really wasn't sure if they were gonna fit. One of three of those dresses fit and I absolutely loved it. But I continued to look at my options the woman gave me an attitude and asked if we could pick less dresses because our piles were getting a little big and "it would be hard for the girls to put back" which I can understand but once again I asked the girl if she wanted me to put them back and she told me no. The woman was extremely insensitive to our frustration trying to find the right sized dress and something we loved. After I choose the dress I wanted, I saw a pair of Steve Madden shoes that I thought would pair with the dress amazing I wasn't sure if I could try them on so I asked a girl who told me "I'm sure you can but make sure with one of the other girls" so I went to the backroom and asked one who told me I could so I continued to get the shoes and try them on again the angry woman comes to the back gives me a nasty look and tells me to be very careful they are expensive THE SHOES WERE $140 insinuating that I couldn't afford the shoes and I was just playing around.I assured her that I would be very careful that I loved the shoes. after trying them on and I went to take them back and the woman returned saying "next time can you just ask before trying them on" obviously she didn't know I asked already so I told her that and the girl who told me I could tried them on also told her I could try them on. She gave me a bother dirty look, rolled her eyes and walked away. DO NOT SHOP HERE. MB prom is way nicer and would never treat you the way I was treated today. I will be buying the dress AND the shoes at mb prom.

4.5 stars. LOFT is retail-store chain that is owned by Ann Taylor and sells women's clothing and…read moreaccessories for moderate prices. This particular LOFT store is inside Westmoreland Mall. The employees' service was very good. When I entered the store, an employee kindly greeted me. As I walked around to look at the merchandise, an employee kindly and without pressure asked if I needed any assistance. At the end, an employee at the checkout counter thanked me and said goodbye. I liked many of the styles of clothing and their prices. LOFT will continue to be one of the stores where I purchase clothing.

JCPenney is a department store chain that operates hundreds of stores across the U.S. This…read moreparticular store is inside Westmoreland Mall. Recently, I shopped at this store one time. This store had departments for women, men, girls, boys, bedding, bath, kitchen and dining, home decor, furniture, jewelry, mattresses, beauty products, salon, etcetera. I browsed mostly their women's clothing and home goods. I found a nice shirt on clearance for $5. A great deal! At the checkout counter, a few customers were ahead of me in line, so I had to wait many minutes. The cashier accurately rang up my purchase, and she spoke nicely with me.

The best thing about this place is that the staff is very friendly. I believe as I stood in line…read moreto pay for my purchases the lady running the register said hello to every single person that walked by as if she knew them personally. She actually may have known them personally because she had conversations with several of them. Merchandise in here is the typical items you find at all other JCPs, so nothing to rave about there. There are some great buys to be had; especially with sales they have that change often. I was able to come out of there with some pretty awesome dress clothes at a decent price.

The Shoe Dept. is a retail-store chain that sells women's, men's, girls', and boys' footwear and…read moreaccessories (e.g., handbags and bookbags) at locations across most U.S. states. This specific store is in the Westmoreland Mall. I usually purchase shoes online, but sometimes I shop at Shoe Dept. in person. During my recent visit, I looked throughout the entire store but mostly at women's shoes. The shelves were fully stocked, and shoes were available in various sizes and in some nice styles. I liked some of the brands such as Skechers, although the prices for those sneakers ranged from $65-75 dollars, which is alright but not as low as what I can find in online stores.

This particular location has some great employees. I came here because I was in need of a new pair…read moreof dress shoes. I only needed to be pointed in the direction that they were located and I did the rest. The ladies working were delightful and helpful with deciding on the style that was right for me. It was kind of fun to have an audience when it came to trying on the shoes. Once I had the right style I was ready to go. They have some great sales here. The shoes I had selected were one such pair on sale. I am happy with them and they have done there deed.

Adorable boutique with unique gift items, ladies clothes & jewelry! Love shopping here for myself…read moreand others!

4.5 stars. American Eagle Outfitters is a retail-store chain that sells women's and men's clothing,…read moreshoes, and accessories. Styles are casual, and prices are moderate. This particular store is inside Westmoreland Mall. I most often shop on AE's website, but I sometimes shop at AE in person. When I entered this store, an employee promptly and kindly greeted me, and he informed me of the current sales. I appreciated that he was performing his job and that he did not pester me afterward. Throughout the store, the racks and shelves were fully stocked with clothing and were well organized. I found a few tank tops that I liked. They were priced at $25-50 each, which is moderate to high in my opinion.

Was in the store today and thought it was extremely annoying when the store associates kept asking…read moreme if I needed any help etc. Multiple employees asked, multiple times.