This store needs to be investigated for scamming people sales person lied and misrepresented a…read morespecial I was told she would make up and add a line and fake number to lower my monthly bill then I get charged for the line and number the manager and asst manager are horrible they took up for the sales rep who lied they were rude and unhelpful I will let everyone I know not to go to this store it's a shame they represent the company I have been loyal to for 13 years I will also make sure corporate office hears about this location and them taking advantage of people

This stores customer service just continues to amaze me. I confirmed my email appointment…read moreconfirmation 3 times in the past week. My appointment was scheduled for 4pm today with a manager of the store in Houma, LA. I showed up at 3:50pm for my appointment and the employee checking people in said that Myrtle was in the back and he would let her know that I am here. After waiting until 4:30pm I went and asked for her again. The employee went looking for her and came back and said that she was at lunch. I waited until 4:40pm for a manager with a scheduled appointment and the manager decides to take lunch when I clearly had an appointment set. What happened to customer service? This manager obviously doesn't appreciate my time and believes that hers is more valuable than the customers she serves for AT&T. Something needs to be done to correct the issues at this store.

Fast, friendly service. Great price for my new iPhone 6s Plus battery…read more Thanks! I'll be back.

These people are great..my daughter broke her ipad twice,plus an iPhone and not only was the cost…read moreexcellent but the work was fantastic..great people!!

Rex, was amazing! When I walked in the store Rex was assisting a gentlemen with his batterie. Rex,…read moreacknowledged me and told me that he would be with me shortly. He remained professional and explained in detail to the gentlemen the processes and procedures that are true to Batteries Plus. The gentlemen seemed pleased with his interaction as well and was well prepared to make an informed decision about his batterie. This is the type of person that you want representing your company. He was kind, professional, and knowledgeable about the products and Batteries Plus!!! A job well done!!

i called this place to ask them a question about my device and get a quote and dude on the phone…read morewas rude as fuck talking about some thats not what i asked bitch fuck what you asked i already told you i didnt know like anyways fuck this place they rude asf pls go somewhere else before u fall out

If I could give 0 stars I would, they lack professionalism; refused to help said it was a problem…read morewith the phone itself when the phone which was just bought brand new! Would not recommend to anyone. Advocate that assisted me was LAZY. The sales manager was just as helpful as her. THEY CAN IMPROVE BY FIRING THE WHOLE STORE AND FINDING NEW MANAGEMENT;)

Worst customer service I've ever experienced. Management was terrible. I will never visit this…read morestore again.

One star for very poor customer service . My mother's home phone quit working so I initially called…read moreto have someone go to her house to fix it. Because I could not answer the "security question or passcode" I was not able to get service. I explained to them my mother was dying and could not talk anymore. They said to go to the store directly and they could help. I went to the store and explained my situation. The person that I spoke to, Ashley, had no compassion or care towards my situation. Since the phone is not working, we asked to just cancel the account. She could not send anyone to fix the phone service or cancel it without power of attorney paper work or a death certificate. I understand there are rules they have to follow. I just feel she didn't need to be rude at such a horrible time.

Customer service was awful. The workers walked to and from at turtle pace never acknowledging…read morecustomers coming in. When someone did take our info after 20 mins, they seemed either not happy to be at work or like we were a bother. It was very unprofessional and I can't wait to complete my contract with ATT.

Don't waste your time or money. These people are slow as molasses, horrible horrible horrible…read morecustomer service. First time we walked in, they were sitting on the counters, playing on their phones!!! Tried to get phones unlocked, it took a month. Horrible horrible horrible, never again.

From the owner: Visit the T-Mobile store in Houma and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1539 Martin Luther King Blvd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.