We had great service here. They made upgrading our phones and transferring from another provider…read morevery easy.. we had an appointment but were seen early. They answered all and any questions we had and they were very pleasant. I'd feel more than comfortable coming back if I needed help. This was my first experience with Verizon and I was very pleased.

Upgraded my tragically slow galaxy13 to an iPhone 15 in little less than 20 minutes thanks to a…read moreintriguingly sardonic yet professional character by the name of Chase who is one of the store managers. Even with me being unprepared and sleep deprived for academic/personal reasons, he was incredibly patient with me, a chaotic whirlwind of a human being, and my idiosyncrasies. Intellect, personality, professionalism, humor, and chiseled jawline aside....Mr. Chase helped turn my dour day into a bright one. Give this man a raise please :)

Excellent service! Mitch was extremely knowledgeable and helpful. Went through 3 different apps…read moreto confirm my contacts all downloaded as well. Best experience I've ever had switching mobile providers. Would recommend this Verizon store specifically.

Simply put, the convenience of this location is not worth the lack of caring service you can get at…read morethe other Manhattan location. At the other location, my problems were addressed with empathetic concern and the sales associate did everything in his power to resolve my problem to my satisfaction. Unfortunately in order to do the necessary overrides to the system I had to be in the store I purchased my phone from, so I was sent to this location. At this location, my problems were dismissed without apology and it seemed as though I was the silly one to even suggest the manager do an override so I could get my 27 day old phone replaced (because of a manufacturer's mistake) in store instead of having to wait 4 days. Do yourself a favor if you want to be helped by someone who at least pretends to care: go to the East Manhattan location.

I can not even begin to explain how amazing this store personnel has been. I have called...and…read morecalled...and screamed... and called the help lines and hit walls over and over with the customer service lines. Seriously the people on the help lines made me nearly regret my decisions to change multiple phone lines for my family to AT&T. They worked diligently to make sure everything that needed to be done got done and took the reins on talking to people on the phone to get connections actually connected. I have no problem with call centers not being in the United States...except when they are rude and legitimately DO NOT HELP. Thank you to the AT&T store in Manhattan, KS for being capable and courteous. The 5 lines I transferred are worth it when the right people are available to help. We are saving money after being with Verizon for a decade and so far the service is good and this store's customer service is INCREDIBLE!!

Don't waste your time. Just call AT&T or go to Best Buy because the employees at the AT&T store…read morecan't fix, set up, sell or understand anything. Been there a few time and the end result is the same- had to call AT&T.the employees are rude too.

I had an issue with my phone when I was trying to download photos to my compute. The gentleman…read morelooked at my phone and discovered lint in my charging port, which he remove. I then told him I needed a data cable which he went and got, and when I asked him what the charge was he said nothing! They will have my business foreve.

disappointed alittle bit cost me 100 bucks to tell me they couldnt fix it should have just bought a…read morenew phone

Came here to fix my wife's iPhone screen (two minor cracks). Left even worse than before. By…read more"fixing" it, he left two splotches on the screen that my wife can't get rid of. Apparently, it's because he messed with the LCD screen and it needs a replacement. Do NOT recommend

I got my phone fixed here a few months ago and I will say that it is not worth it. I got my phone…read morefixed but immeadietly after, it was glitching and after the second time it came in a little better. The new screen placed on my phone is very fragile. Their prices are low for a reason.

This is a duplicate listing. This business also operates under "Mobile Wave." They have two…read morenumbers, two businesses, one location. I read they attacked a client after scamming them. I felt extremely uncomfortable. I was scammed after paying them $200 they "forgot" to do the entire repair leading the the screen failing 10 days later. The screen costs them$45 in an hour they make $150 in labor and can't bother to offer me any discount or solution after they are at fault. Absolutely worst phone repair experience ever.

This business has you covered. They can get you set up at a reasonable prices. The company I work…read morefor choose them to hook our computers up and we haven't had any issues. For sure, I would choose them

Finally out of cox. Did you know that if you move away from cox & you have WiFi don't disconnected…read morebefore you change your number. Cuz you won't be able to keep your number. Phone from cox is trouble. When you're talking you'll get a lot of static and you'll have to repeat yourself over again. Att has lower price on phone & WiFi. When you call cox you're lucky if anyone answers. Do yourself a favor don't get Cox mobile or Wi-Fi.

Bad cable, bad internet, bad Wi-Fi. Tech support has a single answer for everything, restart…read more.. Do you really think we did not try that before we called? Live sports, forget it. Yes we have new high quality 4k televisions. The wind is blowing today so service is sporadic at best. Look elsewhere my friends, these people have a monopoly and do not care.